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AR15.COM
10/26/2007 3:07:05 PM EDT
Anyone buy from this guy?
Call and get voice mail and E-mail gets no response.
10/26/2007 4:45:57 PM EDT
[#1]
Everyone on glocktalk said he is great.  I would buy from him.
10/26/2007 4:51:52 PM EDT
[#2]
I got a used G17 from him--I don't recall any problems.
10/26/2007 5:02:37 PM EDT
[#3]
Bought 3 from them, no problems.
10/26/2007 5:07:59 PM EDT
[#4]
I've dealt with Mark on several occasions and he's good to go!
10/26/2007 5:48:43 PM EDT
[#5]
My friend is buying a USP40c from him, and so far he's been easy to contact.

I'm also planning on buying a Glock 21 from him in the near future.  I shot him an email and he responded extremely quickly.
10/26/2007 5:56:10 PM EDT
[#6]
Mark is good to go. I usually just call him and tell him what I want and two to three days later I am shooting it. Very nice guy to deal with.
10/26/2007 6:30:08 PM EDT
[#7]
Same here.  Mark is good to deal with.  
10/26/2007 6:37:56 PM EDT
[#8]
I just bought a G21 from him.  Got it in three days from Gunbroker.com,  Nothing but good things to say about Mark.  Give him a shot.
10/26/2007 7:00:10 PM EDT
[#9]
No problems........... Great service, I highly recommend Mark.
10/26/2007 10:21:28 PM EDT
[#10]
if i can ever get him on the phone...i've placed at least a dozen calls over the last yr at diff times

got hold of him ONCE, but he was very helpful and friendly

never replys to EMs...i'd still shop w/ him

10/27/2007 9:58:15 AM EDT
[#11]
For you guys who got thru what time was the best?
Still got no response, makes me wonder if he is still in business.
10/27/2007 3:37:06 PM EDT
[#12]
I had an excellent dealing with Mark a year or so ago.

But this year I contacted him by email for a pistol he had. No matter when I called I would only get the voice mail.

Thru the email he confirmed he had it & I could purchase it. Since I don't like to email my CC info, I asked him (thru Email) to call me whenever he could so I can pay for it.

He never contacted me again, even after re-sending the email requesting him to call me.

Weird.
10/27/2007 3:39:13 PM EDT
[#13]
I've bought from him.
He replies to e-mail swiftly, his prices are incredible, and he ships fairly quickly.
He's the best online dealer I've encountered.
10/27/2007 9:02:11 PM EDT
[#14]
I've bought from Mark in person and he has gone out of his way to complete a transaction for me in the past. I keep his number programmed into my cell phone and have never heard anything but his voice on the other end of the line when I've called him.

 I'd recomend summitgunbroker to anyone. Top notch seller in my book.
10/27/2007 10:26:51 PM EDT
[#15]
great guy, can be difficult to contact sometimes, usually by phone late morning is best. he's a one man operation and moves a lot of merchandise, has busy weeks and slow weeks. my best advice would just be to keep at it, he spends a good portion of his day on the phone, and that's why it goes to voice mail
10/28/2007 3:52:57 AM EDT
[#16]
+1 For Summit.  I must be lucky I guess. I called once and he answered and has always responded to my email, sometimes the same day/night.  The only trouble I had was faxing him my FFL.  Voice mail kept picking up one night after hrs, next AM it was fine.

FB
10/28/2007 7:12:20 PM EDT
[#17]
Fantastic.  First G17 he sent me had a buldge in the barrel.  Sent it back and he made it right for me.  Also included an extra mag I believe.  My roommate got his G17 from him as well.  I'm planning to order more (G17s) from him.  I wish he had P225s so I could order them at the same time.  Order with confidence.
10/29/2007 5:42:52 PM EDT
[#18]
Purchased a G21 from him great price fast service.
10/29/2007 6:38:19 PM EDT
[#19]
I've dealt with Mark at Summit around 10 times now and I've been extremely satisfied every time.

He's a very busy one man business and he can be hard to contact sometimes.  But, the personal attention you get from him when you do talk to him is well worth the effort.
10/29/2007 7:51:50 PM EDT
[#20]
I've bought three glocks from him and would not hesitate to buy another, well, except for the lack of funds. :) I highly recommend him.

Two of my friends have also had positive experiences in their dealings with him.

Randy
10/30/2007 1:56:40 PM EDT
[#21]
Up Date:
Got a call from Mark yesterday 10/29/07 and ended up ordering a G22. Nice guy answered my ?s.
Hope it is as nice as some of the others you have received.
I'll know more later.
10/30/2007 4:41:21 PM EDT
[#22]
Did you get the ploice trade in one? I have one.
10/31/2007 3:40:05 PM EDT
[#23]

Quoted:
Did you get the ploice trade in one? I have one.


I ordered the GenII G22 because I wanted no finger grooves. Should show up soon.
How was the gun you got?
10/31/2007 4:18:59 PM EDT
[#24]
Congrats on the new pistol, I bought last year a rebuild G34.  It looked brand new when I received it.  It was supposed to be a demo gun from the Shot show.  Summitt
Gunbroker has my recommendation too.
10/31/2007 9:02:33 PM EDT
[#25]

Quoted:

Quoted:
Did you get the ploice trade in one? I have one.


I ordered the GenII G22 because I wanted no finger grooves. Should show up soon.
How was the gun you got?


The gun I got was carried more than shot in my opinion. Mine has a BAK letter pre fix means it made in 94..The NS are still bright.It came with all Glock stuff. I think these got traded in to Glock directly and they rebuilt everything except the barrel,frame and slide. mine came with 3 brand new mags.

mine has a pretty deep gash in the rear strap area. But its used so I can't complain. they are a good deal for the price.

Mark is a nice guy with the southern accent. if you get the voice message,don't bother to leave a message. I left a couple and he never called back. Keep calling on the phone and you will get him eventually. or email him.
11/1/2007 1:22:39 PM EDT
[#26]
Update gun arrived today.

Sights are dim.
Pretty well scuffed up everywhere.
Right out of the box mag release won't release the mag, have to pull it out of gun.
Slide release looks like got slid down pavement.
Probably bent, when the mag is inserted you hear a  SNAP-BONG the slide stop slips around the follower and grabs the side of it holding it in the gun.
Called Mark right away and no response as of yet.  

Also got hit for a $10.92 for using CC that was not mentioned.
Planned on the shipping and Transfer fees.

So if I have to ship it back for another gun thru FFL $40 and another $15 for transfer of another gun I see no savings.

This is a LOSE-LOSE deal. Went against my better judgment and bought sight unseen.
Not real happy at this time and really don't want this gun any more at this point.
 

I will wait and see if Mark respond to voice mail and how we resolve this. More later.


11/1/2007 1:23:45 PM EDT
[#27]

Quoted:
Fantastic.  First G17 he sent me had a buldge in the barrel.  Sent it back and he made it right for me.  Also included an extra mag I believe.  My roommate got his G17 from him as well.  I'm planning to order more (G17s) from him.  I wish he had P225s so I could order them at the same time.  Order with confidence.


What was your cost on this?
11/1/2007 4:41:46 PM EDT
[#28]

Quoted:
Update gun arrived today.

Sights are dim.
Pretty well scuffed up everywhere.
Right out of the box mag release won't release the mag, have to pull it out of gun.
Slide release looks like got slid down pavement.
Probably bent, when the mag is inserted you hear a  SNAP-BONG the slide stop slips around the follower and grabs the side of it holding it in the gun.
Called Mark right away and no response as of yet.  

Also got hit for a $10.92 for using CC that was not mentioned.
Planned on the shipping and Transfer fees.

So if I have to ship it back for another gun thru FFL $40 and another $15 for transfer of another gun I see no savings.

This is a LOSE-LOSE deal. Went against my better judgment and bought sight unseen.
Not real happy at this time and really don't want this gun any more at this point.
 

I will wait and see if Mark respond to voice mail and how we resolve this. More later.




You must have got a real bad one.here are some pix of mine.






I also has a bent slide release. tool it out and bent it a liittle and now works fine.

you have a 3 day inspection. the 3% charge is stated right on the website.

11/1/2007 5:17:11 PM EDT
[#29]

Quoted:
Update gun arrived today.

Sights are dim.
Pretty well scuffed up everywhere.
Right out of the box mag release won't release the mag, have to pull it out of gun.
Slide release looks like got slid down pavement.
Probably bent, when the mag is inserted you hear a  SNAP-BONG the slide stop slips around the follower and grabs the side of it holding it in the gun.
Called Mark right away and no response as of yet.  

Also got hit for a $10.92 for using CC that was not mentioned.
Planned on the shipping and Transfer fees.

So if I have to ship it back for another gun thru FFL $40 and another $15 for transfer of another gun I see no savings.

This is a LOSE-LOSE deal. Went against my better judgment and bought sight unseen.
Not real happy at this time and really don't want this gun any more at this point.
 

I will wait and see if Mark respond to voice mail and how we resolve this. More later.




You should have waited for his response before you posted this.
11/1/2007 5:56:18 PM EDT
[#30]

Quoted:

Quoted:
Update gun arrived today.

Sights are dim.
Pretty well scuffed up everywhere.
Right out of the box mag release won't release the mag, have to pull it out of gun.
Slide release looks like got slid down pavement.
Probably bent, when the mag is inserted you hear a  SNAP-BONG the slide stop slips around the follower and grabs the side of it holding it in the gun.
Called Mark right away and no response as of yet.  

Also got hit for a $10.92 for using CC that was not mentioned.
Planned on the shipping and Transfer fees.

So if I have to ship it back for another gun thru FFL $40 and another $15 for transfer of another gun I see no savings.

This is a LOSE-LOSE deal. Went against my better judgment and bought sight unseen.
Not real happy at this time and really don't want this gun any more at this point.
 

I will wait and see if Mark respond to voice mail and how we resolve this. More later.




You should have waited for his response before you posted this.


+1 on that.  Beat up the guy in public, then ask him to take care of you?  Already calling it a "lose-lose deal" shows your mindset.

Also, why would have to have ship it back through an FFL?  Anyone can ship to an FFL holder.  You need an FFL to receive a firearm, not ship it.
11/1/2007 6:46:24 PM EDT
[#31]
Thanks to all of you guys that have had good reports for me. I am hard to get on the phone because I take time with each customer. It is hard to push thousands of guns without much help but I like to do it myself and there is far better deals coming. As for this deal. Bob, you bought a factory used gun from Glock. It comes with a factory warranty. I find it hard to believe that they would send it out with any problems but if they did they will stand behind it. Glock is a hell of a company. As for the 3% credit card charge you are the first one that has not noticed that on my web site. I guess there is a first for everything. I bend over backwards for my customers but I expect you to talk to me before spreading bad press. I don't see anything in here that is my fault but I am the only one getting the blame. As for the rest of you guys that stand behind me, thank you for the good words. The deals will keep getting bigger and the price will keep going down. Yes, I will see if I can get some help.

Thanks'
Mark Kitterman
Summit Gun Broker LLC
11/1/2007 6:50:40 PM EDT
[#32]
Awesome, the dealer comes here to answer questions.
What else do you want?
11/1/2007 7:56:05 PM EDT
[#33]
Wait, you're in Missouri???  I'm gonna be in MO the next following week.

Hmmmm, maybe a field trip, eh?  
11/2/2007 4:57:32 AM EDT
[#34]
I never have time to watch the watch all of the talk but I have good customers that tell me when I need to respond and this was one time. If I am not asleep I am working. I guess it is time for me to get some help.
11/2/2007 5:29:05 PM EDT
[#35]
First I want to apologize to Mark for the post before his response.
I was PISSED about the quality of the gun.
I was thinking it would take over a week to get an answer, as it took that long to order the DAMN thing. That is what started this thread.
After reading all the good press on SUMMIT and the good feed back from the others on their guns and the ones I have handled  as recently as the day before ordering, I wanted to order.
I was pissed at the quality of the gun I know he does not build the guns.
I did not think GLOCK would let this go out this way.
I was just stating the condition of the gun and the disappointment.
I also will admit I did not see the 3% CC charge and still did not see it when saw on it the bill. Sorry again for that part, after 14+ hour days I miss shit.
Also did not see the 3 day inspection THANKS for pointing it out.

Mark, the distributor, Glock and I are trying to work out a deal everyone can live with.

E.T.A.   At this point I will fix the gun myself and sell it.
I already purchased an as new replacement and have less in it than the original let alone adding shipping  to Mark or Glock for an additional $45 to $55 shipping on my dime.
Talked to Glock and was told the gun had not been there in 3 years and was not by the serial no. "used/rebuild". Talked to distributor and said it was, a whole other CLUSTERF**K .  At this point I give up on this particular gun deal. LOSE-LOSE.
11/2/2007 6:25:34 PM EDT
[#36]
I would buy from him again in a heartbeat-and refer people to him all the time.

I picked up a new G19 poice over run a while back and love it, wish I had the $$ right now to pick up another.
11/6/2007 9:47:16 PM EDT
[#37]

Quoted:
I keep his number programmed into my cell phone
 


Me too!
11/10/2007 11:18:50 PM EDT
[#38]
I endorse him as well.  Shipped to my FFL faster than I could get there.

I'll be buying from him again.