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AR15.COM
1/21/2007 6:06:19 PM EDT
Now on one of my last posts I mentioned how I know the Glock is the way to go. My next question is this. How is Glocks customer service and availabilty of parts compared to US made Handguns?
1/21/2007 6:58:55 PM EDT
[#1]
Excellent.......
1/22/2007 8:07:06 AM EDT
[#2]
You cannot go wrong.  They are top-notch.
1/22/2007 10:10:36 AM EDT
[#3]
They have one of the best customer service departments in any industry. Thats one of the things Glock is well known for.
1/22/2007 2:29:06 PM EDT
[#4]
I have called them twice. I dropped a mag at the range and chipped the follower. It no longer held the slide back after teh last round was shot. I called them up and explained what happened. They send me 2 followers free of charge. Then, while opening my mag to replace the follower, Ii broke the locking plate in the floor plate. I called back and once again explained what happened. I got 2 new locking plates for my mag in the mail free of charge. Each item was in my hand in a few days. I could not be happier.
1/22/2007 2:31:13 PM EDT
[#5]
way fucking better than HK which is non existent
1/22/2007 3:55:15 PM EDT
[#6]

Quoted:
way fucking better than HK which is non existent


and you're backing up your statement by personal experience or just a bunch of internet bullshit?
1/22/2007 4:11:43 PM EDT
[#7]

Quoted:

Quoted:
way fucking better than HK which is non existent


and you're backing up your statement by personal experience or just a bunch of internet bullshit?

personal experience
1/23/2007 9:52:50 PM EDT
[#8]

Quoted:

Quoted:

Quoted:
way fucking better than HK which is non existent


and you're backing up your statement by personal experience or just a bunch of internet bullshit?

personal experience


Ditto!
12 weeks to NOT fix a pricey P-7 jamamatic. I purged my house of HKs and discovered Glocks. I wouldn't swap my well-worn Glock 19 for a new HK.
1/24/2007 7:49:07 AM EDT
[#9]
very good customer service indeed!