Posted: 3/20/2006 4:31:02 PM EDT
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My 1993 G21 returned from GLOCK today with a brand new Gen. III frame complete with updated internals. My guess is that I am the 3rd owner of this pistol - all of the work was performed at no charge. Glock has great customer service 
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Hell yeah! That's why I have at least 1 Glock. The fact I live in GA helps tremendously also. How much does it get easier than just dropping it off at Smyrna?
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woah, ok what was wrong with it originally that needed the warranty work. Did it fall under the recall/update grouping? Did they ask you if you wanted gen 3 before they gave it to you? "I ask because i want a Gen3 reciever but dont want to give up my gen2 and matching numbers" So will prob just buy another g19 |
I didn't ask - I should have called Megan back and requested an OD frame..., but I didn't want to push it. What was wrong? None of the internals had been updated since new, but the big problem was that a previous owner had fired more than a few HOT, non-factory loads. These HOT loads forced the slide way back - enough to bend the built-in stops backwards!  BTW, my new frame has a new number that does not match my barrel - it has 5 digits led by the letter G. Needless to say - I'm a happy GLOCK customer! |
Hmm they must have felt a new reciever was needed. I would hope they would ask before just switching it out. Not that its a problem if you wanted it heck thats a great deal. Mine is just my first handgun and id like to keep it as original as possible, Hense the willingness to buy another gun :) Then ill have gen2 and gen 3 only to find someone selling a gen1 Its great to hear they took care of you like that. I will have to call them tomorrow and see what rust corrosion repair they might do for me :) I hear when they do warrantee work they go ahead and refinish slide too, did they do yours or was it in pretty good shape? |
The last time I checked in with Megan she told me I would most likely get a new frame. No, they did not refinish my slide - it looks fine. When you call in, ask for Megan in Tech Service. She is a sweetheart. |
