Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
1/11/2016 7:40:25 PM EDT
I bought a new G23 last month.

Anyway, the new Gen4 Glock came with 3 new mags I haven't seen before.  The mag isn't marked like my old mags, and only has the "Glock" marking and the numbers "1636-03".

These new mags suck.  I took the new G23 out today and had a very hard time getting the gun to run.  Each of the 3 mags had the same malfunctions:  At halfway thru the mag, the slide would stay locked to the rear and the bullet was "nose-dived" down.  And a few times, the same thing would happen on the last round in the mag.  I ended up counting the rounds as I fired them and the malfunction tended to happen about round #7.

After firing 200 rounds of Federal 180 gr Walmart ammo, I gave up and tried my carry mags from my old G23.  The Gen4 G23 functioned 100% with the old mags.  Switched back to the new mags, same malfunctions.  

Anyone heard of any issues with these 1636-03 mags?

Edited:  Title  
Gun was sent to Glock.  4 week turn around and sent back.  I fired 200 rounds of various factory 40 cal ammo (all worked 100%), then sold the gun off.  
1/11/2016 8:02:00 PM EDT
[#1]
10-round mags? may need a follower change.

13-round mags are all i have anymore. ban era mags with #5 followers and Gen4 mags marked with a "2" on the body and a "9." on the follower. they all worked fine in my Gen2 23
1/11/2016 8:24:21 PM EDT
[#2]
Yeah, if they are the 10 round mags, I have one from when I bought my G19 and it doesn't work either.  The follower gets stuck.
1/11/2016 8:59:02 PM EDT
[#3]
Not the mags
1/11/2016 9:45:19 PM EDT
[#4]
Try a new follower?

http://www.glockmeister.com/Glock-Magazine-Follower-for-40-Magazines-Marked-6789/productinfo/G1028-9/

strange that a new mag has a number 6 follower.

My ban era mags have number 5 followers. the ban ended over a decade ago. the last mag i bought in 2015 has a #9 follower.


ETA: seeing complaints online about your mag type not feeding flat nosed bullets as far back as Aug 2015.
1/11/2016 9:49:11 PM EDT
[#5]
Not the mags
1/13/2016 3:01:21 PM EDT
[#6]
Spoke with Glock this morning.  They are going to send me 3 new mag springs to try out.
1/19/2016 4:10:54 PM EDT
[#7]
Not the mags
1/20/2016 5:49:14 AM EDT
[#8]
Thats a joke I wont by a new Glock anymore I would call them again and try get someone who will take care of this .
1/20/2016 12:20:22 PM EDT
[#9]
The old Gen 3 wouldn't happen to be a G22 would it? The fix for the WML issue was to use the 11 coil mag spring
1/20/2016 12:36:20 PM EDT
[#10]
I have never heard of G23s having issues with a WML. Strange that your 23G4 would be malfunctioning as you describe. I have never seen gun-caused malfunctions with a  23G4. I am also surprised Glock is treating you that way. When I had to replace my 23G3's frame (and it was my fault), it cost me $150 (including shipping) to have Glock replace literally everything but the slide, sights, and barrel (and they refinished the slide). Got the gun back within two weeks.
1/20/2016 3:33:29 PM EDT
[#11]
Not the mags
1/20/2016 5:32:34 PM EDT
[#12]
Not the mags
1/20/2016 5:59:49 PM EDT
[#13]
Those 'Made in USA' magazines...
1/20/2016 7:40:27 PM EDT
[#14]
Tag for their resolution

1/20/2016 9:18:31 PM EDT
[#15]
Have you ever tried 'seasoning' magazines before trying to use them? Take a piece of wood lath (like a ruler) and vigorously work the follower all the way down and let it up. Do this until it feels smooth when you let it up slow. Once you're satisfied with that, load the mag fully and set aside for a week. Usually this fixes the feeding problem. I've had to do this on every kind of gun I've had, particularly rifles.
1/24/2016 6:13:15 PM EDT
[#16]
Not really an update.
2/3/2016 5:11:27 PM EDT
[#17]
2/3/2016 5:12:33 PM EDT
[#18]
2/3/2016 5:12:53 PM EDT
[#19]
2/3/2016 7:10:40 PM EDT
[#20]
Classic weak ammo short stroke.  Slide appears to be on top of round next to be chambered.

Duplicate it with other ammo, then worry.

Hard primers = BS for a Glock. Either the striker channel is filthy, rusty, full of grease crud,or the ammo is crap.  I vote crap ammo.

With a shipping label, why isn't it on the way to Glock just to be sure?
2/3/2016 10:06:22 PM EDT
[#21]
Recoil spring maybe? I had ftf out the ass when I first bought my gen 3 23. Super frustrating, tried different mags, ammo, you name it. Replaced the recoil spring about a year ago and it hasn't had one hiccup.

Eta- it runs flawless with a trl1 mounted.
2/4/2016 2:49:25 AM EDT
[#22]
Just gonna throw out that idea that you might have already suggested, and that it isn't the gun but the shooter causing the issues. I didn't believe a shooter could affect it as much as one can until my brother and I started shooting together alot. He had several after market G22 magazines that would not run in his G22, but ran perfectly in my G22. That went on for about a year until one day we switched guns and the cheap mags ran fine in his gun with me shooting it and wouldn't run in my gun with him shooting it. After some further testing we realized something he does causes the guns to both have malfunctions very similar to what you photographed. Many call this "limp wristing" the gun but it is odd that he has the trouble he does with the cheap mags and not his factory magazines.

Just an idea, not saying that it is you but you might let someone else shoot the gun to try it out.
2/4/2016 8:47:24 AM EDT
[#23]
2/4/2016 9:35:06 AM EDT
[#24]
Quote History
Quoted:


Its done the same malfunction on 4 different types of 180 gr ammo:  Federal, Blazer, Winchester Ranger, and Magtech.



I didn't buy the Magtech.  But yeah, its crap ammo.



After this third and last range trip I broke the gun down to the Armorer level.  Looking at all the parts I do not see anything amiss.  I would rather spend my own money for a couple $20 parts than send this gun in and was hoping someone out there has seen this before.  It is a pain in the ass for me to ship and receive a handgun through FedEx.  

Glock will probably do the same tear down and reassembly, then run a few mags thru the gun, and then return it.  I don't have much faith in Glock with this.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Classic weak ammo short stroke.  Slide appears to be on top of round next to be chambered.

Duplicate it with other ammo, then worry.


Its done the same malfunction on 4 different types of 180 gr ammo:  Federal, Blazer, Winchester Ranger, and Magtech.

Quoted:
Hard primers = BS for a Glock. Either the striker channel is filthy, rusty, full of grease crud,or the ammo is crap.  I vote crap ammo.


I didn't buy the Magtech.  But yeah, its crap ammo.

Quoted:
With a shipping label, why isn't it on the way to Glock just to be sure?


After this third and last range trip I broke the gun down to the Armorer level.  Looking at all the parts I do not see anything amiss.  I would rather spend my own money for a couple $20 parts than send this gun in and was hoping someone out there has seen this before.  It is a pain in the ass for me to ship and receive a handgun through FedEx.  

Glock will probably do the same tear down and reassembly, then run a few mags thru the gun, and then return it.  I don't have much faith in Glock with this.



First of all you have to give Glock a chance. Send it back and go from there.  You have a fed ex return label so it will cost you time only.  I sent my 17Gen4 back twice.  The first time they fixed it and when I got it back it still malfunctioned.  The second time I sent it back they called me and said they had the same malfunction.  They replaced the gun and gave me 3 extra mags.  The Customer Service from Glock was excellent.
2/4/2016 9:35:21 AM EDT
[#25]
Quote History
Quoted:


Its done the same malfunction on 4 different types of 180 gr ammo:  Federal, Blazer, Winchester Ranger, and Magtech.



I didn't buy the Magtech.  But yeah, its crap ammo.



After this third and last range trip I broke the gun down to the Armorer level.  Looking at all the parts I do not see anything amiss.  I would rather spend my own money for a couple $20 parts than send this gun in and was hoping someone out there has seen this before.  It is a pain in the ass for me to ship and receive a handgun through FedEx.  

Glock will probably do the same tear down and reassembly, then run a few mags thru the gun, and then return it.  I don't have much faith in Glock with this.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Classic weak ammo short stroke.  Slide appears to be on top of round next to be chambered.

Duplicate it with other ammo, then worry.


Its done the same malfunction on 4 different types of 180 gr ammo:  Federal, Blazer, Winchester Ranger, and Magtech.

Quoted:
Hard primers = BS for a Glock. Either the striker channel is filthy, rusty, full of grease crud,or the ammo is crap.  I vote crap ammo.


I didn't buy the Magtech.  But yeah, its crap ammo.

Quoted:
With a shipping label, why isn't it on the way to Glock just to be sure?


After this third and last range trip I broke the gun down to the Armorer level.  Looking at all the parts I do not see anything amiss.  I would rather spend my own money for a couple $20 parts than send this gun in and was hoping someone out there has seen this before.  It is a pain in the ass for me to ship and receive a handgun through FedEx.  

Glock will probably do the same tear down and reassembly, then run a few mags thru the gun, and then return it.  I don't have much faith in Glock with this.




Actually they will most likely replace all internal parts and then run a few mags through it. In my experience that's pretty much standard practice for them if a gun is returned with malfunctions.

They will fire your mags in a known working gun, to isolate the problem. If those mags work in another gun, they will replace parts in your gun until it works. Sometimes they just replace everything.
2/4/2016 10:57:32 AM EDT
[#26]
Sorry.  From the angle of the photos, that is what it most resembles.  Short stroking.  Slide in extraction groove and nose of bullet jambed high against barrel.  Only real cause of that double error happeming.  Four ammos, not the ammo then.

Free trip to factory less time and no meney compared to your fruitless trial and error and posting about it.  Use the PD address and they will ship it there. And pick it up there for that matter.
2/4/2016 3:11:54 PM EDT
[#27]
do you notice any abnormal resistance when putting the slide back on the frame?  i had a similar feeding problem with my G43 that was apparently caused by an out of spec trigger bar that was dragging on the slide
2/4/2016 6:25:30 PM EDT
[#28]
My GEN 4 G21 was doing this. I swapped out the RSA and havent had an issue but I only did that 2 range sessions ago / 250 rouds
2/4/2016 10:43:15 PM EDT
[#29]
Quote History
Quoted:

Actually they will most likely replace all internal parts and then run a few mags through it. In my experience that's pretty much standard practice for them if a gun is returned with malfunctions.

They will fire your mags in a known working gun, to isolate the problem. If those mags work in another gun, they will replace parts in your gun until it works. Sometimes they just replace everything.
View Quote


Thanks for the reply.  I hope Glock does go through the gun and replaces everything.  

As you guys can probably tell, I'm just frustrated with this thing.  I think it was the second telephone call I made to Glock that did it.  The C/S rep didn't seem to take the issue serious and it felt like he was putting the issue on me and my skills.

I'm going to draft a letter basically of what I posted here and send in the letter and pics with the gun.  I'll send it out next week sometime.
2/5/2016 9:23:24 AM EDT
[#30]
Quote History
Quoted:


Thanks for the reply.  I hope Glock does go through the gun and replaces everything.  

As you guys can probably tell, I'm just frustrated with this thing.  I think it was the second telephone call I made to Glock that did it.  The C/S rep didn't seem to take the issue serious and it felt like he was putting the issue on me and my skills.

I'm going to draft a letter basically of what I posted here and send in the letter and pics with the gun.  I'll send it out next week sometime.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:

Actually they will most likely replace all internal parts and then run a few mags through it. In my experience that's pretty much standard practice for them if a gun is returned with malfunctions.

They will fire your mags in a known working gun, to isolate the problem. If those mags work in another gun, they will replace parts in your gun until it works. Sometimes they just replace everything.


Thanks for the reply.  I hope Glock does go through the gun and replaces everything.  

As you guys can probably tell, I'm just frustrated with this thing.  I think it was the second telephone call I made to Glock that did it.  The C/S rep didn't seem to take the issue serious and it felt like he was putting the issue on me and my skills.

I'm going to draft a letter basically of what I posted here and send in the letter and pics with the gun.  I'll send it out next week sometime.



I totally get it. There's nothing more frustrating than having a brand spanking new gun that doesn't work, and a company that doesn't seem to give a shit. Been there.

At the very least, if you're not happy after getting it back you can trade it in on another gun. You'll take a hit for sure, but it's better than having a gun that doesn't work. Hope you get it sorted.