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Posted: 1/30/2015 8:01:59 PM EDT
Sent my Streamlight Strion LED back for a repair 3 weeks ago. It was at least 7 years old and had been carried so much that there was hardly any black finish left on it. It would no longer charge and would not even work with a new battery. My note to customer service was "I love this light...it has served me well and I hope it can be repaired" Just got it back today and they sent me a brand new light...no charge. It doesn't get any better than that. I was ready to pay for repairs and did not expect a new light. This is how you make customers for life. Thank you Streamlight! 
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Congrats and thanks for sharing that. I've also been very happy with my streamlight.
http://i1301.photobucket.com/albums/ag103/Headbarcode/E30635F1-7E14-449A-86A3-280AF63C3DDE-1108-000003429FBB3FB1_zps48e4d645.jpg |
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