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7/7/2009 10:34:14 AM EDT
So the plastic in the window of my p-mags has a ton of cracks in it. Is this normal?
7/7/2009 11:43:07 AM EDT
[#1]
Not normal, contact our CS for assistance.
7/7/2009 12:30:22 PM EDT
[#2]
Meh, got put on hold for 35 min, I don't have those kind of minutes on my phone. I will take a photo and maybe you can tell me if it will fail anytime soon.
7/7/2009 3:55:29 PM EDT
[#3]
Quoted:
Meh, got put on hold for 35 min, I don't have those kind of minutes on my phone. I will take a photo and maybe you can tell me if it will fail anytime soon.


Ouch!
7/7/2009 4:50:22 PM EDT
[#4]
Quoted:
So the plastic in the window of my p-mags has a ton of cracks in it. Is this normal?


Are they cracks or mold lines?
Pics...?
7/7/2009 5:28:12 PM EDT
[#5]
Not doubting you... but I'd like to see some pictures!  
I haven't heard of this one before.

Also, what's the date of manufacture?

Thanks!
7/7/2009 5:57:00 PM EDT
[#6]
Quoted:
Meh, got put on hold for 35 min, I don't have those kind of minutes on my phone. I will take a photo and maybe you can tell me if it will fail anytime soon.


Pics of the alleged cracks would be nice.

7/7/2009 6:49:21 PM EDT
[#7]
Quoted:
Meh, got put on hold for 35 min, I don't have those kind of minutes on my phone. I will take a photo and maybe you can tell me if it will fail anytime soon.


Well that's odd.  Our system rings multiple desks at once and if there isn't a one of us that can answer (usually busy with other calls) then the system will re-ring the lines again and continue on that loop until the caller either leaves a message or we get a chance to answer.  You're always welcome to leave a message if you feel that the wait time is too long and we usually can get back to you in the same day.
Also, for any tech issues, you can email us at [email protected].
7/7/2009 9:16:29 PM EDT
[#8]
Ya, it did that, then I talked to a girl,, she said hold on then i waited, and waited and waited. I mean if you are busy you are busy, meh its fine. Picks incomming,
7/7/2009 9:43:21 PM EDT
[#9]






So a little history, This mag gets little to no use and stays loaded 24/7. It sits in a closet in a very dry and mild temperature  
place.

And it looks like the little circle stamp says it was made in Jan/08. I have had it about a year or so.
7/7/2009 10:12:17 PM EDT
[#10]
Quoted:
http://i212.photobucket.com/albums/cc319/hazzmat321/cracks3.jpg

http://i212.photobucket.com/albums/cc319/hazzmat321/cracks2.jpg

http://i212.photobucket.com/albums/cc319/hazzmat321/cracks.jpg

So a little history, This mag gets little to no use and stays loaded 24/7. It sits in a closet in a very dry and mild temperature  
place.

And it looks like the little circle stamp says it was made in Jan/08. I have had it about a year or so.




Tagola
7/8/2009 1:50:23 AM EDT
[#11]
THanks for the pics. That looks odd, none of mine look like that.
7/8/2009 6:51:51 AM EDT
[#12]
Yup, very strange indeed.  You are welcome to return it anytime by following the directions located on our website:

Shipping and Returns FAQ
7/8/2009 9:08:44 AM EDT
[#13]
That is odd that you were on hold that long. Anytime i have talked with magpul they have exceeded my expectations and i am a very impatient person.
7/8/2009 9:35:43 AM EDT
[#14]
I just ordered my first such mags yesterday. Hopefully this is not common.
7/8/2009 11:11:36 AM EDT
[#15]
Quoted:
I just ordered my first such mags yesterday. Hopefully this is not common.


I don't think it's common. I haven't had any issues with mine and my friends haven't either.
7/8/2009 2:42:51 PM EDT
[#16]
Quoted:
That is odd that you were on hold that long. Anytime i have talked with magpul they have exceeded my expectations and i am a very impatient person.


My intention was not to complain about MAGPUL's customer service, I was on hold for a long time, but wasn't my intent. I just want to know if the window could fail.

I think my prob on the phone was that the phone was answered and I was transfered to a specific persons extension, but maybe I got tucked a way in some random extension where the person was out to lunch, I have no idea. I couldn't care less.
7/8/2009 3:11:44 PM EDT
[#17]
I have about 35 of those still in the bag.
I am not even going to open mine to look.

That is gotta be an oddity that they will resolve quickly.





Bill
7/8/2009 3:29:09 PM EDT
[#18]
i  am glad i can count and got a mess of non window mags .kinda a fag thing anyway!!!!!!! just almost kidding
7/8/2009 7:13:29 PM EDT
[#19]
7/12/2009 7:27:54 AM EDT
[#20]
Gee, imagine that.  Plastic cracking.
7/14/2009 8:19:43 PM EDT
[#21]
Quoted:
Gee, imagine that.  Plastic cracking.


Wow, your not one of those guys that hates on PMags are you?
7/16/2009 2:00:11 AM EDT
[#22]
Quoted:
I just ordered my first such mags yesterday. Hopefully this is not common.


I dont use Magpul mags but many of my bros do.  I have yet to see one crack like this.  But Im sure Magpul will replace it for you, they're cs is outstanding.  

7/16/2009 3:05:19 AM EDT
[#23]
I have quite a few window pmags and have never seen that. After my last experience with Justin Beard and Magpul, I have complete confidence that they will go out their way to take care of you. Justin is one of the best company reps I have ever dealt with.
7/16/2009 6:27:51 AM EDT
[#24]
The cracks that are evident in the photos look like crazing. Crazing is condition where the trasparent acrylic or plastic has been exposed to UV (like in an airplane window) or high temps (and it does not have to be very high) or an imcompatable solvents or petroleum products.

Stress during manufacturing may also be a cause but if there are few other cases of it then I would believe that the issue is, perhaps, a local one.

Just my .02 worth.
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