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3/20/2005 6:44:00 PM EDT
Hi Everyone,

I ordered a 9mm upper from Triple Break a week ago and so far have had no success with either emails, or messages left on their answering machine.

Is this normal? I can understand not having  uppers to ship or other problems but I've sent them $600 and they won't talk to me.

They haven't charged my credit card yet so thats cool. I'll give them another few days then I'll have to call the credit card cmpany and cancel the order. Don't know what else to do.

Have you all gotten return calls and emails Ok? I hate to back out on them.

Regards

UPDATE: Just got an Email from Mark (Triple Break), he says he got my order and it will go out tommorow.

Thanks to all who replied.

Regards,

Aard
3/20/2005 7:07:22 PM EDT
[#1]

Quoted:
Hi Everyone,

I ordered a 9mm upper from Triple Break a week ago and so far have had no success with either emails, or messages left on their answering machine.

Is this normal? I can understand not having  uppers to ship or other problems but I've sent them $600 and they won't talk to me.

They haven't charged my credit card yet so thats cool. I'll give them another few days then I'll have to call the credit card cmpany and cancel the order. Don't know what else to do.

Have you all gotten return calls and emails Ok? I hate to back out on them.

Regards



Not normal at all but I do know that Mark has been very sick the last 2 weeks.  He will contact you soon I'm sure as he is a great guy to work with and his service is top notch.
3/20/2005 7:11:09 PM EDT
[#2]
Thanks for the info. I figured there was a good reason.

Hope he gets better, two weeks is a long time to be down.

I'll hang in there till I hear something.

Regards,

Aard
3/20/2005 7:56:26 PM EDT
[#3]
I believe he is "budam" here on the boards, usually very active.
3/21/2005 12:12:31 PM EDT
[#4]
I ordered an lrm 169 from him.  Mark is a great guy to deal with and, fortunately for him, very high in demand.  He will get you taken care of.
3/21/2005 3:26:07 PM EDT
[#5]
I tried to order a lower from him. I called his shop 2 times a week for about 4 monthes and left messages but never got any replys. When I did talk to him  I placed my order but never heard anything for 2 more months, so I ordered from somwhere else. He was very nice on the phone but I guess just too busy.
3/21/2005 3:39:31 PM EDT
[#6]
there really busy im sure. Have no dought though they are great, I ordered a firsh handgaurd from them once. They sent the wrong one so, I called them they sent out the right one and let me KEEP the old one as well. GREAT people to do buisness with!
4/2/2005 6:51:03 PM EDT
[#7]
Still no word from Marc at Triple Break. Anyone have any info on him?

Aard

hinking.gif
4/3/2005 12:05:44 AM EDT
[#8]
I ordered a set of mag blocks and a couple of mags from them once.  Never received them over the course of ~6 months.  They never returned my emails, but never charged my card, either.  I finally just cancelled the order and moved on...  YMMV...
4/11/2005 6:01:02 PM EDT
[#9]
Great.  I'm in the same boat.

Ordered a FIRSH handguard 2 weeks ago.  Never saw it.  Emailed Mark a week ago, he sent back an email saying it had been shipped and should receive it any day.  A week later, still nothing.  Sent another email asking him for a tracking #.

No reply.

Certainly not a good reflection on Olympic Arms as he is a listed dealer on their webpage.  
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