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Posted: 12/8/2010 3:49:29 PM EDT
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On Friday I posted that I had what I thought was a problem with a fixture I purchased from Spikes Tactical. As it turned it was a problem and on Monday I called and they immediately sent a replacement which I received today.
Here is an IM I got from Kevin: ]My apologies for the inconvenience. Just give me your shipping information and I'll personally send you a new set via USPS Priority tomorrow. No need to send back the old one. My response: Kevin, All been taken care of by your CS folks. A new one is in the mail. Thanks for the great service. Adrian GREAT SERVICE!!! I"LL BE BAACK!!! 
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