Quoted:
Quoted:
If I was in charge, you would not have gotten shit.
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Author of the award winning book, "How to win friends and influence others".
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Yeah, but hey he did get his $9 back. And I'm sure that Everyone at ARMS will remember his name and call him [b]Mr.[/b] mswanson the next time he contacts them. After all he's earned their respect by the way he handled the situation with such a distinguished and professional attitude.
First, he was going to crucify them ( as a matter of fact, he DID by dragging them through the mud on the most popular internet board in their industry)
Now he can't say how fine they are since they "now" have top-notch customer service.
Hell, I'd cringe every time the phone rang if all their customers were like MR. mswanson.
You've won no frinds here sport, get some more time on the board before you call in your next fire mission.
Flame away - I don't care.