User Panel
Quoted:
[A]ll orders that go out starting Monday will have a 35% off coupon included with your gear or rifle. View Quote Also, a six month expiration is ridiculously weak. The fact that the “compensation” is a coupon that requires us to give you more money is stupid to begin with and there’s a deadline on top of it? Guess I’ll finally get to find out first hand how an MBT compares to a SSA next time I build a rifle. |
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I’m the 13% that has received 0%.
The 13er stigma will never die. |
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Quoted: So people whose order went out this week (which will miss the 8 week deadline) get nothing? View Quote |
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Before I give you the wrong impression from what I want to say, I'm not one of the people who call in to your CS and give them a hard time. I have always been courteous with them when I try to find out information about my order. I was not aware that the ownership was doing damage control on these forums until yesterday.
That being said, I find it incomprehensible how BG can make these posts without informing their CS reps about what's going on. They literally told me the only information they have about what's going on is from THIS POST. Really? You don't see how that's a problem? You leave your company on autopilot while you're at a trade show living it up and give forums more attention that your guys on the phone back at the shop? That's honestly shameful. I can see the root of the problem already. The lack of internal communication must be naturally endemic in your management culture. In summary Problem? Fine fix the problem. But don't leave me (or the people who I'm dealing with that work for your company) stumbling in the dark. |
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Hey Bill, seems you guys have no problem posting everything else BUT black friday related stuff on your facebook... why not post an explanation on there? Not everyone that ordered on BF are ar15.com users...
Or send out an email. Or post it on your website. I would rather have my order at the 8 week mark instead of the 35% coupon. Actually, scratch that. I won't buy another thing from you unless you start magically crapping out benelli m4 hammers. |
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Yeah I heard through the grapevine that emails would go out this week with ETA's for those that haven't shipped yet. If it wasn't for somebody telling me to check this thread I'd have no idea what's up. Any official communication DIRECT to the affected customers? Probably a bunch of guys have no idea, it could save a lot of time responding to inquiries soon
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Quoted:
I didn't get one but please keep things rare. Come out with a different style signature maybe every holiday sell 100. Pistols, carbines, or whatever. Keep that thing special. View Quote |
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So, at this point, Geissele still have no clue whether it will take 2 weeks or 4 weeks to ship the remaining BF orders?
How do you come up with this 2 weeks or 4 weeks time then? What if Geissele still can’t deliver in 4 weeks? Give us more coupons? And treat those using the coupon as customers with even lower ranking than secondary? |
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Guy's really want a coupon and they got their stuff on time? I think we kind of blew things out of proportion and at the end of this we should be getting a pretty good piece of gear (rifle and upper guys) and any issues I know for a fact Geissele will make it right.
It sucks having to wait longer and I'm sure like myself we didn't expect to even wait the agreed 8 weeks but cmon guys we'll be happy I'm surefire. |
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Quoted:
Guy's really want a coupon and they got their stuff on time? I think we kind of blew things out of proportion and at the end of this we should be getting a pretty good piece of gear (rifle and upper guys) and any issues I know for a fact Geissele will make it right. It sucks having to wait longer and I'm sure like myself we didn't expect to even wait the agreed 8 weeks but cmon guys we'll be happy I'm surefire. View Quote I'm already wondering about those URG-I near clone uppers and the coupon. hmm |
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So if my order ships today I will not get a coupon even though today is the last day of the 8 weeks?
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Quoted:
So, at this point, Geissele still have no clue whether it will take 2 weeks or 4 weeks to ship the remaining BF orders? How do you come up with this 2 weeks or 4 weeks time then? What if Geissele still can’t deliver in 4 weeks? Give us more coupons? And treat those using the coupon as customers with even lower ranking than secondary? View Quote |
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Well, you did click a box saying you agreed to an 8 week delay in shipping, so if it's still within the 8 weeks why would you get a coupon? View Quote I don't care that much really, whether it be a coupon or some mug or sticker, or don't give me anything. I don't like the brand as much as before, a coupons not going to change that, but who cares. |
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8 weeks for me was yesterday, if it ships today I won't get a coupon. So far nothing on it so who knows
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How does it make ANY difference whether the money was taken during BF or at shipping? I don't get why everyone keeps bitching about it. It's not like you have an extra $800. You don't. It makes 0 difference when your card is charged.
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Quoted:
How does it make ANY difference whether the money was taken during BF or at shipping? I don't get why everyone keeps bitching about it. It's not like you have an extra $800. You don't. It makes 0 difference when your card is charged. View Quote Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. |
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Quoted:
So I've concluded you either have a stake in Geissele or are related to the owners in some way. Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. View Quote View All Quotes View All Quotes Quoted:
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How does it make ANY difference whether the money was taken during BF or at shipping? I don't get why everyone keeps bitching about it. It's not like you have an extra $800. You don't. It makes 0 difference when your card is charged. Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. |
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Shit happens so no worries, the 35% off coupon real come in handy as I will be ordering some parts from you next month.
Thanks for letting everyone know. |
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Well 8 weeks is here. Order is still processing. Guess I’ll have some good ass wiping material now (the coupon)
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Quoted:
So I've concluded you either have a stake in Geissele or are related to the owners in some way. Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. View Quote View All Quotes View All Quotes Quoted:
Quoted:
How does it make ANY difference whether the money was taken during BF or at shipping? I don't get why everyone keeps bitching about it. It's not like you have an extra $800. You don't. It makes 0 difference when your card is charged. Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. |
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No recent email for me, no email request for FFL, no response from email to sales earlier this week. Guess I will call Monday. I'm good with 35% off as long as there are not restrictions ie firearms, uppers.
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as part of the 13%, is there a restriction on the coupon as to rifles or uppers?
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Lol at the bitching, mine still has not shipped but I got a killer deal on quality products and now for having to wait a little I get more killer deals!! Win, Win in my book.
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Quoted:
Why would you get a coupon if it ships within the allotted time? View Quote View All Quotes View All Quotes |
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Quoted:
So I've concluded you either have a stake in Geissele or are related to the owners in some way. Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. View Quote View All Quotes View All Quotes Quoted:
Quoted:
How does it make ANY difference whether the money was taken during BF or at shipping? I don't get why everyone keeps bitching about it. It's not like you have an extra $800. You don't. It makes 0 difference when your card is charged. Theoretically, it's called time value of money. In practice, nobody in business takes money up front for products that come later unless it is explicitly agreed that they will (prepay, preorder, layaway, etc). It usually works the other way around when it comes to trade credit, i.e., I will deliver a product or service now and invoice you, then give you 15, 30, 60, 90 etc. days to pay. |
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Only posting because this thread seems so critical and unfairly lopsided.
We got EPIC deals on Black Friday on boatloads of Geissele stuff. We knew ship times would be very long. Frankly I’m thankful my order will be fulfilled at the incredible price I got rather than encountering an “out of stock” notification when I ordered. Even late. Don’t care. I can’t count how many guns I own that I haven’t shot since Black Friday. My biggest regret about Geissele BF was that I didn’t order the Bill Geissele limited edition DMR rifle on top of my other stuff. And also another 30mm extended scope mount. |
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Quoted:
Only posting because this thread seems so critical and unfairly lopsided. We got EPIC deals on Black Friday on boatloads of Geissele stuff. We knew ship times would be very long. Frankly I’m thankful my order will be fulfilled at the incredible price I got rather than encountering an “out of stock” notification when I ordered. Even late. Don’t care. I can’t count how many guns I own that I haven’t shot since Black Friday. My biggest regret about Geissele BF was that I didn’t order the Bill Geissele limited edition DMR rifle on top of my other stuff. And also another 30mm extended scope mount. View Quote What you fail to realize is that in a true business world Geissele would be facing lawsuits for the crap they pulled. In true gun owner fan boy fashion we just roll over and take it though. PS I could care less for the discounts I just wanted the ever so exclusive ODG federal rail which they only sell twice a year. I’m a 13%er because of it. Here’s an idea, let’s sell this year round and prepare for these annual sales 6 months prior so we don’t have a shit storm like the one that’s happening. Bill, you’re an idiot. Over expanding beyond your understanding. You made it big because of US and your smug attitude can only go so far bud. |
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Quoted:
One of the few complaints here that I generally agree with. Money has different value at different times. If someone bought a BF order with a credit card and carried the balance, they paid interest for something they did not possess. If they exceed the 8 weeks and decide to cancel, they don’t get the interest back. That’s the simplest reason. It can also go the other way. Apple stock has been on a tear, if you’d have known that it would exceed 8 weeks, you could have invested in Apple for 8 weeks. Your $800 is now worth $900, so your realized cost for parts would be $700 View Quote Taking everyone's cash up front while not shipping product and then announcing an IP acquisition from Barrett (at least part of which must have been in cash) is not good optics. The two things probably have nothing to do with one another, but gives the appearance it might. It's fine if you say, you shouldn't blame my employees. I'm not, I'm just looking at this sequence of events and wondering, who's steering the ship? That's ok though, live and learn, forgive and forget. |
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Mr. G,
Got your email. Not mad. I have a plethora of other stuff to shoot. I am also a LaRue customer, so waiting "two weeks" for my order is just part of the game. have been busy collecting and tracking down Sig Sauer M17's as of late so I have things to keep me occupied. Thanks for the heads up. Muchos gracias senior. |
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I wanted to buy a URG-I upper but never got a chance to order one when they were in stock during the Black Friday sale. Seems funny that me to sell as in stock and then have people wait eight weeks to get their stuff. I get that manufacturing “things happen”. I would have been fine pre ordering/back ordering an upper and waiting as it’s winter here so not a lot of range time for me. If the stuff was not in stock then it should be sold as a pre order or a back order.
At the checkout, there was an eight week notice or the notice was in a later email? Just my two cents. |
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Quoted:
You had to click a box and agree to an 8 week wait (high volume notice) when you placed the order... View Quote View All Quotes View All Quotes Quoted:
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At the checkout, there was an eight week notice 8 weeks is nothing,I waited 7 months years ago for Smartgunner custom drop shipping Daniel Defense at a stupid low price. The wait was not the issue |
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Quoted: Wow such a kiss ass. What you fail to realize is that in a true business world Geissele would be facing lawsuits for the crap they pulled. In true gun owner fan boy fashion we just roll over and take it though. PS I could care less for the discounts I just wanted the ever so exclusive ODG federal rail which they only sell twice a year. I’m a 13%er because of it. Here’s an idea, let’s sell this year round and prepare for these annual sales 6 months prior so we don’t have a shit storm like the one that’s happening. Bill, you’re an idiot. Over expanding beyond your understanding. You made it big because of US and your smug attitude can only go so far bud. View Quote |
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Quoted: Wow such a kiss ass. What you fail to realize is that in a true business world Geissele would be facing lawsuits for the crap they pulled. In true gun owner fan boy fashion we just roll over and take it though. PS I could care less for the discounts I just wanted the ever so exclusive ODG federal rail which they only sell twice a year. I’m a 13%er because of it. Here’s an idea, let’s sell this year round and prepare for these annual sales 6 months prior so we don’t have a shit storm like the one that’s happening. Bill, you’re an idiot. Over expanding beyond your understanding. You made it big because of US and your smug attitude can only go so far bud. View Quote |
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I ordered two G2S triggers as soon as they went on sale. I was provided a tracking number within a few days and it shows the order was never picked up. I contacted customer service about this and was told that it would be marked for reshipment. That was January 2nd. Since then I’ve sent two emails and made 4 phone calls. I haven’t gotten a response or call back on any of them. I have no triggers, no updates, and I’m out $200
This is the point on the EE that a user would be labeled a thief and their info posted in the HoS. I’ve had to go so far as contacting my credit card company to issue a chargeback. If I could just receive a response at all I would be happy. But now I’m being ignored @SAGMILL |
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