Posted: 6/2/2008 7:49:22 PM EDT
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Steve, Can I order a CAR upper, with Low Profile Gas Block and 9" DD quad rail? I want this set up and instead of me getting a CAR upper and making the changes myself, I saw on the RRA site, you do sell the LP gas block.... This will save me a lot of trouble. I measured the RRA uppers I have now with a DD rail and the 9" DD will cover a CAR gas block, just right... Thanks, 77Bronc |
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Steve, I made an order today for some parts and and I aksed the technician, he was not sure, told him I asked you on the forum, said I will wait for your reply....he was not sue if the LP gas block would fit under the DD quad rail Will order my next upper that way.... Thanks, Richard |
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I'm right here at the "factory". For now my desk is still in the production/inventory control office, even though I have little to do with either anymore. My actual titles these days are LE/Government Sales Manager and New Product Development Coordinator. Steve/RRA |
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Great..... Now for the $10,000 question ..... (newb alert) Anything special, tool wise, to remove the gas block/rail and install the LP gas block on a SS barrel? I have a CAR A4 with the CAR length quad rail on order about 6 weeks in and the dealer didn't give me the option to do this as it wasn't in his configurator, He couldn't add a Mid legth quad rail and LP gas block. Being new to the AR platform..... (AK junkie) This will be my first dive into the AR15 world and like everything else I want it done right. Thanks again...... |
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Removing the CAR quad may pose some issues for you if you haven't done it before/don't have the right tools. Gas ssytem isn't too bad as long as you get it back together with everything where it's supposed to be. As an option (there woudl be a reprocessing fee involved) your dealer could (assuming it hasn't been built yet) change your order to the new configuation (it might take longer, but you would be money ahead by not having to buy and install "extra" parts after the fact). For "special" builds, dealers really need to call in rather than try to complete it all through the on-line shopping cart. It's almost impossible of list all of the different options (custom production) available..especially those which have components that "shouldn't" be available in /on cewrtain models but which become available with a cascade of changes. Steve/RRA |
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Nevermind the question on order status..... I called, seems like pulling teeth to get any answers. Too, what was on the site for wait time and (when) I ordered aparently changed and went from 6-8 to 10-12 weeks. I explained to the rep I was told six to eight and it is here on my paperwork from the dealer invoice printoff. I am already at 5 weeks all I want to know is if the gun was in production or not. If it was I would leave it be and order a second one so I could at least have one to play with in 3-6 weeks and wait another 4-6 for the keeper to show. If it wasn't in production I would start over and pay the processing fee. I can't even get an answer if it went to production all I got was the estimated delivery of 10-12 weeks speech. I am sure you get calls there all the time for this and I would expect someone to know production schedule if I specifically asked the operator for someone to help check an order status and was told I would be transferred to someone who could help me. If all you wanted to give was a estimated speech then record it and set the VRU up for the operator to funnel those call into that message system. Needles to say I was/am disapointed............ In the end I decided to cancel the order all together and look elsewhere for a AR. I am sure it is a great product but If a company representative has no knowledge of what is going on in its own walls, won't release informative information or a customer can't get help to make a informed decision it is not a place I feel like spending my money hinking.gif |
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We certainly understand your decision, but I feel a little more info may have tempered it somewhat. We build to order, in date order. A given order, lets call it your order just for this exercise, is only "in production" when it is actually being built. Once built, it is test-fired, cleaned up, and shipped...all generally on the same day. A recent order is going to ship, generally, later than an older order. If all of the compoenents are on-hand on a given day to build all of a given batch of simialr orders, we'll build, to their particular unique orders, all that we can and ship them...again, both built and shipped by date order and availability of all necessary components. Thanks. Steve/RRA |
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You know Steve, I have been buying stuff from RRA for eight years now, over $25,000 in purchases, and I have NEVER had an issue with CS.....some of the best around, if not the best....the entire staff has gone out of their way for me.....my latest order, I was on the phone with one of the nicest ladies I have ever talked to, I will not say her name, but she is on my list of who to ask for.... RLS |