Could you please try in the future to notify your customers that an item is out of stock/backordered Before they order the item and fall under the $25 fee for changing their order? Thats just dirty business practice IMO.
Posted: 9/19/2007 5:04:02 AM EDT
[#1]
I'm not sure what the circumstances are of your order, but you can certainly talk to our Sales Manager, DeAnn, to try to reach an accord. Our toll free number is 866-980-7625. Thanks. Steve/RRA
