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AR15.COM
10/15/2011 7:09:09 PM EDT
I placed an order on 10/3...no sign of shipment. Have the issues been fixed? I also sent an email regarding my order and have not received a response. What is going on there?
10/19/2011 6:07:42 PM EDT
[#1]
Quoted:
I placed an order on 10/3...no sign of shipment. Have the issues been fixed? I also sent an email regarding my order and have not received a response. What is going on there?


you might want to give them a call. i was waiting for over a week for my order to go thru. last night i got a email stating that my order was still on hold cause i requested to have my credit card info called in which i didnt. anyway i called in today and i was told for some reason there system dropped my credit card number but all other info remained. pretty odd.
10/19/2011 7:27:09 PM EDT
[#2]
Just got my order today. I did call them and I was told my order was going to be shipped on 10/11...I cannot believe I was still charged shipping. After waiting nearly 16 days for shipping without any communication. That is a -1 in my book. I know my brother is having the same issue with an order he placed. What is going on in Brownells land?
10/24/2011 3:58:58 AM EDT
[#3]
We recently had a temporary disruption in service which has caused a shipping delay in a number of orders that were placed between September 28th and October 20th. We want to apologize for any inconvenience this might have caused you. If you placed an order during this time and have not received your shipment notification, please email your name, order number and a phone number to [email protected]. We appreciate your patience during these recent difficulties.
10/25/2011 12:42:29 PM EDT
[#4]
I finally gave up and cancelled my order. The free shipping wasn't worth it to me since most of the things I ordered I can get locally. A big -1 for me too. It will be a long time if ever before I think to place an order with Brownells again.

hker71
10/25/2011 1:03:57 PM EDT
[#5]
At least you got free shipping. I had to pay $14 to wait 18 days for shipping...looks like midwayusa will be getting my business for a while.
12/1/2011 10:23:03 AM EDT
[#6]
(Disregard; I was having a similar issue but my order finally shipped today)
12/1/2011 3:42:26 PM EDT
[#7]
Quoted:
(Disregard; I was having a similar issue but my order finally shipped today)


I was given a gift card to use as a result of my order issues. I am sure they are backed up now because of cyber monday.