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AR15.COM

[ARCHIVED THREAD] - Inquiry

12/8/2014 5:39:05 PM EDT
Is Arfcom management being complacent? Resellerratings.com has Palmetto State Armory at 3.4/10 with a 2 star rating. I'm on day 10 waiting for my order and they refuse to reply to my emails. I've called twice and both times I get an answering machine. This is borderline fraud. I will be doing a charge-back on my credit card and taking my business elsewhere.

order #2101003891
12/8/2014 5:42:29 PM EDT
[#1]
Edit to remove double tap
12/8/2014 5:43:47 PM EDT
[#2]
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Quoted:


Your order is currently in transit and scheduled for delivery on Wednesday. If you file a chargeback for this order, we will be forced to dispute. For future reference, please refer to the official "Where's my order" thread for updates.
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Quoted:
Is Arfcom management being complacent? Resellerratings.com has Palmetto State Armory at 3.4/10 with a 2 star rating. I'm on day 10 waiting for my order and they refuse to reply to my emails. I've called twice and both times I get an answering machine. This is borderline fraud. I will be doing a charge-back on my credit card and taking my business elsewhere.

order #2101003891


Your order is currently in transit and scheduled for delivery on Wednesday. If you file a chargeback for this order, we will be forced to dispute. For future reference, please refer to the official "Where's my order" thread for updates.

12/8/2014 5:43:53 PM EDT
[#3]
More fraud? Sounds typical. Where is the email confirmation you said you would send?
12/8/2014 5:45:39 PM EDT
[#4]
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More fraud? Sounds typical. Where is the email confirmation you said you would send?
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It's usually sent to your email account automatically. If you have yet to receive it, I'll send the information to your AR15.com inbox.
12/8/2014 5:56:15 PM EDT
[#5]
Quoted:
Is Arfcom management being complacent? Resellerratings.com has Palmetto State Armory at 3.4/10 with a 2 star rating. I'm on day 10 waiting for my order and they refuse to reply to my emails. I've called twice and both times I get an answering machine. This is borderline fraud. I will be doing a charge-back on my credit card and taking my business elsewhere.

order #2101003891
View Quote


seriously? 10 days and you are calling it fraud. What an impatient baby
12/8/2014 5:57:03 PM EDT
[#6]
Thank You, although it shouldn't come to this. I'm sure this is a frivolous request but, perhaps in the future you can follow through with confirmation emails that you state on your site will be sent. Or better yet how about answering emails and phone calls? At this point even if the shipment does arrive I will never do business with PSA again. Your threat to dispute, rather than an apology and seeking to make a customer happy, did not go unnoticed. PSA customer service needs a lot of improvement to say the least.
12/8/2014 5:57:49 PM EDT
[#7]
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Quoted:


seriously? 10 days and you are calling it fraud. What an impatient baby
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Quoted:
Quoted:
Is Arfcom management being complacent? Resellerratings.com has Palmetto State Armory at 3.4/10 with a 2 star rating. I'm on day 10 waiting for my order and they refuse to reply to my emails. I've called twice and both times I get an answering machine. This is borderline fraud. I will be doing a charge-back on my credit card and taking my business elsewhere.

order #2101003891


seriously? 10 days and you are calling it fraud. What an impatient baby


Let me guess, you work there?
12/8/2014 6:16:11 PM EDT
[#8]
I don't know what you purchased , but most of the items have this at the bottom or something mentioning shipping time

*Please allow at least 15 business days for your Complete Assembled Upper to ship from our facility.  Holiday and special lead times can be longer*



I highly doubt you will take your money else where either because everyone says that. And looks like psa is still doing well .


12/8/2014 6:27:29 PM EDT
[#9]
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I highly doubt you will take your money else where either because everyone says that. And looks like psa is still doing well .


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You obviously don't know me. With a rating like they have I'm seeing exactly how well they are doing. I suspect they won't be around for the long term. PSA can only screw over so many customers. I won't spend another dime with them. But I'm sure they won't lose any seep over it.
12/8/2014 6:30:29 PM EDT
[#10]
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Quoted:


You obviously don't know me. With a rating like they have I'm seeing exactly how well they are doing. I suspect they won't be around for the long term. PSA can only screw over so many customers. I won't spend another dime with them. But I'm sure they won't lose any seep over it.
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Quoted:
Quoted:



I highly doubt you will take your money else where either because everyone says that. And looks like psa is still doing well .




You obviously don't know me. With a rating like they have I'm seeing exactly how well they are doing. I suspect they won't be around for the long term. PSA can only screw over so many customers. I won't spend another dime with them. But I'm sure they won't lose any seep over it.




good more deals for me. have fun!
12/8/2014 6:35:40 PM EDT
[#11]
OP - Because your order was placed on November 29th and shipped on December 5th, it was completed within our average 5 business day processing time. Our customer service department is working to answer as many phone calls and emails as possible, but things tend to get extremely busy around the holidays. If you have any additional queries regarding your order, please feel free to contact us. We apologize for any inconvenience and we hope you enjoy the rest of your day. Thank you.
12/8/2014 6:35:50 PM EDT
[#12]
12/8/2014 6:39:42 PM EDT
[#13]
12/8/2014 6:40:01 PM EDT
[#14]

[ARCHIVED THREAD] - Inquiry