Posted: 11/19/2016 10:01:02 AM EDT
| I received my new MBT a few weeks ago. When I was test fitting the trigger / hammer pins I noticed one of them would not slide into my lower. On closer inspection I noticed the pin had heavy tooling marks and a large burr on it that was causing it to hang up. I contacted CS and they asked for pics. I sent the pics over and CS said they would send me a new pin and a return label for the old one. A week later I received the new pin, but it had the same issue. I again emailed CS and they again asked for pics. I sent the pics over and didn't hear anything back. After waiting over a week I emailed them again to follow up. I was told that my pictures had been received and they were forwarded to engineering. That's it. No mention of whether I would be sent a new pin, no mention of whether someone would contact me, nothing. It now been 3 weeks since my first contact and I still don't have a usable pin. |
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I received a PM from LT and they offered to overnight me another new pin. So it looks like this is resolved. Thanks Larue
Pics can be found here: http://www.ar15.com/forums/t_3_118/705011_Larue_MBT_trigger___hammer_pins___Does_this_look_normal_.html |
| around the middle of the post he says he did get the trigger installed with some new pins but this seems to be an awful lot of trouble for a fucking trigger pin that we wasn't going to use. with the cost of overnighting a new set of pins, it would have been cheaper to refund him a couple bucks and pick them up somewhere else. i really can't believe all this shit over a fucked up trigger pin. they are mass produced so things can and will happen. keep spares and quit crying! |
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- I did plan on using the supplied pins and I probably still will. I shouldn't have to burn up my spares to replace the new pins that came with my "meticulously built" trigger. I assume the Larue pins are made in house, and to their spec. I can't just "pick them up" anywhere, and if they are anything like Geissele pins they are more than a "couple bucks".
- I agree that it is not very cost effective to overnight a single pin. I never asked for anything to be sent overnight. I was surprised when they sent me the first replacement in a large box via UPS Ground. I was more surprised that they wanted me to return the old pin via the same method. A pin in a First Class envelope would have been fine with me. I'm guessing they only use UPS. - It was a lot of trouble, but it really didn't have to be. Honestly I felt like they jerked me around for the past few weeks unnecessarily. Quoted:
around the middle of the post he says he did get the trigger installed with some new pins but this seems to be an awful lot of trouble for a fucking trigger pin that we wasn't going to use. with the cost of overnighting a new set of pins, it would have been cheaper to refund him a couple bucks and pick them up somewhere else. i really can't believe all this shit over a fucked up trigger pin. they are mass produced so things can and will happen. keep spares and quit crying! |