Feedback Thread (Page 6 of 8)
O'er the land of the free & the home of the brave!
Joined:
Jan 2001
Posts:
13476
EE: 100% (85)
TX, USA
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Another great PK experience. Very fast delivery of my latest order from you folks. I'd also like to thank you for the way you have your website set up, displaying only items "in stock". I wish the other sites did the same. I know at a glance if I'm gonna order something. This saves a great deal of time vs. waiting for an E-mail reply just to find out something may or may not be in stock. And I'm sure it saves you all a great deal of time as well.
Again, Thanks! 
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Lighten up Francis...
| -1 Order parts from them, Tracking number says it was delivered. But it was never delivered. On there website it states "Most shipping is US Priority Mail and includes insurance" They shipped my order without insurance so I just out the money an the items ordered. |
| Just wanted to say thanks for your lightning fast service and same day shipping! and thanks for limiting people to only one LPK 2-stage trigger (RRA) at a time. For us first time builders it means alot to have an honest source of parts! LOTS of people are freaking out about California's insane gun laws and making us probably more insane with hording up supply of everything. Thanks to our Illinois friends! Found yourself a loyal customer! |
| I was "getting around to" posting another +1 about how quickly I got my order from PK. But I just got a call from Brett about an issue with my credit card. He explained the issue, how it happened, how it affected his business, and how he suggested we resolve it. We took care of it on the phone in just a few minutes, and everyone should be happy about the result. My impression of PK Firearms has gone up enormously because of this. |
"You cannot conquer a free man. The worst you can do is kill him." RAH
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I am trying to find out the status of an order I placed 2 weeks ago. I have tried calling and leaving messages, and emailing, and no response. I tried PMing Brett-PKFirearms but it says he is not accepting PMs. I don't know what else to do.
My order ID is xxxxxxxx Please let me know what is going on. Thank you 
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Originally Posted By Sgt_Fish:
Ordered late 4/22 and got it on 4/24. Everything was as ordered. Fast service and very prompt e-mail replies. This site will be on my short list of go to vendors. +1 Label/Receipt Number: 4202 2209 9101 8052 1390 7466 7379 04 Status: Delivered Your item was delivered at 9:09 AM on April 11, 2009 in ARLINGTON, VA 22209. |
Check out our new website at <font size=3>PKFirearms.com</font id=s3>
Feedback Thread @ http://www.ar15.com/forums/topic.html?b=2&f=186&t=146918&page=9#bottom
Feedback Thread @ http://www.ar15.com/forums/topic.html?b=2&f=186&t=146918&page=9#bottom
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Originally Posted By PKFirearms:
Originally Posted By Sgt_Fish:
Ordered late 4/22 and got it on 4/24. Everything was as ordered. Fast service and very prompt e-mail replies. This site will be on my short list of go to vendors. +1 Label/Receipt Number: 4202 2209 9101 8052 1390 7466 7379 04 Status: Delivered Your item was delivered at 9:09 AM on April 11, 2009 in ARLINGTON, VA 22209. That tracking number was for Order # xxxxxxxxx (placed April 8) and was delivered on April 11 The order that is MIA is Order # xxxxxxxxx (placed April 16) EDIT: rec'd email with new tracking info - thank you! |
| First of all Let me say that I love the way their web site is set up. If it is on the site they have it in stock. None of this waiting 5 months for parts other sites are like hey Buy this..... oh we are sorry it on back order...... 2. Every part that I have bought from them has shipped fast and has been the part ordered. I wish all the vendors here on AR15.com did their business the same way. I am currently building 2 AR's and will be dressing up a stag when it finally ships ..... probably in July or August. I bought the lowers locally where I live but most everything else has been from PKFirearms. They are Aces in my book. |
These pretzels are making me thirsty
Joined:
Nov 2007
Posts:
1836
EE: 100% (39)
WY, USA
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Apparently their website was having problems about 2 months ago and they didn't get some orders that were placed. I think it would have been nice to have a message about that on here. That's a no brainer. If it is true that if it is on their website, it is in stock, why was I able to order something that is back ordered? Being made to wait in limbo for 2 months (when I have my order confirmation e-mail) and when I inquire about my order, I get the "oops, we didn't get it and we don't have the product now" treatment, is not the way to do business at all! |
"Familiarity and prolonged exposure without incident leads to a loss of appreciation of risk." Dr. Ken Kamler. Mt. Everest MD, 1996 Expedition.
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Ordered on the 1st, arrived on the 7th. An RRA Predator Pursuit has a happy new home.
Fantastic turnaround time! Thanks for excellent service. You will be getting more of my business. A couple of suggestion. 1- Shipping confirmations would be great. I received immediate confirmation of the order but never knew if it went out. 2- Please reconsider your policy of not shipping stripped lowers to CA. Thanks again for great service!! |
There are many like it, but this one is mine.
Proud member of Ranstad's Militia- The Fantastic Bastards
Proud member of Ranstad's Militia- The Fantastic Bastards
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PK has been placed on my HIGHLY RECOMMENDED list. I ordered (my first with PK) a VLTOR VIS and a MOE pistol grip from them on Sunday August 2nd, and I received it this morning August 5th, same year! It doesn't end there:
Everything was properly packaged and all the factory seals were in an intact and unmolested state. The VIS is truly a beautiful thing and the Magpul is, well, a Magpul, which is always a good thing. Now if the VIS functions like it looks! I wish that I didn't worry about getting things being monkeyed with and handled roughly but experience has left it scars and when I spend $ 750 for an upper receiver I REALLY worry. Hats Off To PK! |
PK, once again, has taken money from my wallet. :) It is an absolute pleasure donig business with them. Just had my 3rd order this month! Too bad I goofed on the order doh!  Anyway, thanks again guys, keep up the good work!
Luis ETA: A GIGANTIC HUGE THUMBS UP! Paul got back to me not long ago. He caught my mistake and took care of it before I had even mentioned it! This is what sets you guys apart from the rest. I am a customer for life guys. Thanks again for taking care of me.... you rock
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I'm pretty sure this was a UPS problem and not PK Firearms though.
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+1 !!!
Placed my order for a Daniel Defense upper late Tuesday night/Wednesday morning. Included a note saying I wanted upgraded shipping so I could have it here for the labor day weekend. Got a call from PK Wednesday but I did not answer since I did not recognize the number. They left a message. About 1 hour later I was going to call them and they called me back. Arranged UPS 2 Day shipping for about $25 and my upper came in on Friday. Great customer service!!! This is a great company and I will be ordering from them in the future! |