Posted: 1/21/2015 12:50:50 PM EDT
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Quoted:
First off - I want to say thank you for making EXCELLENT handguards. This is literally my 7th evolution handguard (between Samson directly and Rainiers version). That being said, I am having an issue with this one. I purchased the 15'' evo keymod from Brownells last week to use on my 6.5 Grendel build. Everything was going very smooth - though once I took some pictures of the rifle I noticed my barrel was nowhere close to being centered in the handguard. I was able to move it by hand and center it - so I decided to tighten the clamping bolts some more. All seemed well. This morning I get to the range and the handguard seems to be moving just from supporting the rifle on the rest. After a couple shots it looked like this - <a href="http://s234.photobucket.com/user/Synyster06Gates/media/IMG_20150121_103714_zpstkiz7n5k.jpg.html" target="_blank">http://i234.photobucket.com/albums/ee75/Synyster06Gates/IMG_20150121_103714_zpstkiz7n5k.jpg</a> I believe that I've tightened the bolts enough - as the ears are fully engaging each other as shown... <a href="http://s234.photobucket.com/user/Synyster06Gates/media/IMG_20150121_103821_zpspoxfmjor.jpg.html" target="_blank">http://i234.photobucket.com/albums/ee75/Synyster06Gates/IMG_20150121_103821_zpspoxfmjor.jpg</a> The barrel nut is standard mil spec and the thermal bushings fit exactly as they have on all my other builds. I know the barrel nut is not loose because I am getting fantastic accuracy out of the rifle. Any advice on what to do? I had the same problem with a used Samson STAR-M rail that I picked up. I contacted their customer service about it and they sent a UPS return sticker. I sent it back and they had a brand new rail back to me within about 10 days.
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Quoted:
I had the same problem with a used Samson STAR-M rail that I picked up. I contacted their customer service about it and they sent a UPS return sticker. I sent it back and they had a brand new rail back to me within about 10 days.
Quoted:
Quoted:
First off - I want to say thank you for making EXCELLENT handguards. This is literally my 7th evolution handguard (between Samson directly and Rainiers version). That being said, I am having an issue with this one. I purchased the 15'' evo keymod from Brownells last week to use on my 6.5 Grendel build. Everything was going very smooth - though once I took some pictures of the rifle I noticed my barrel was nowhere close to being centered in the handguard. I was able to move it by hand and center it - so I decided to tighten the clamping bolts some more. All seemed well. This morning I get to the range and the handguard seems to be moving just from supporting the rifle on the rest. After a couple shots it looked like this - <a href="http://s234.photobucket.com/user/Synyster06Gates/media/IMG_20150121_103714_zpstkiz7n5k.jpg.html" target="_blank">http://i234.photobucket.com/albums/ee75/Synyster06Gates/IMG_20150121_103714_zpstkiz7n5k.jpg</a> I believe that I've tightened the bolts enough - as the ears are fully engaging each other as shown... <a href="http://s234.photobucket.com/user/Synyster06Gates/media/IMG_20150121_103821_zpspoxfmjor.jpg.html" target="_blank">http://i234.photobucket.com/albums/ee75/Synyster06Gates/IMG_20150121_103821_zpspoxfmjor.jpg</a> The barrel nut is standard mil spec and the thermal bushings fit exactly as they have on all my other builds. I know the barrel nut is not loose because I am getting fantastic accuracy out of the rifle. Any advice on what to do? I had the same problem with a used Samson STAR-M rail that I picked up. I contacted their customer service about it and they sent a UPS return sticker. I sent it back and they had a brand new rail back to me within about 10 days.
Since I had not heard back from Samson - I went ahead and did a return to Midway USA and ordered the Rainier Arms version of the Samson rail. I am having the exact same issue despite switching to another barrel nut just to rule that out. I'm very confused and a little disappointed so far |
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Quoted:
Interesting. I may have to try that. I emailed Jan 21 but haven't heard back. I figured SHOT show would slow things down, but this is a bit much. Who did you email? [email protected] [email protected] (goes directly to sales director and myself 'Marketing Director') [email protected] (me) |
| I emailed the [email protected] email address. I will forward to you. I haven't gotten to the range since I got the smaller screw on the bottom completely tight, but you may have some other advice for me. |

