Posted: 8/29/2009 8:12:08 PM EDT
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I recently purchased a CMMG WASP 16" kit from Fire For Effect and bought a CMMG lower receiver from my local shop. I assembled the rifle (ok, the upper was already assembled, so I can't take credit for that), which I was very happy with. The fit and finish were great! So I took it to the range and sighted it in. The rear sight had to be adjusted almost all the way to the left, which I wasn't thrilled about, but the grouping was great and the rifle functioned reliably. For a few months I was satisfied with this and I just accepted the sights. Then eventually it bugged me enough that I decided to email CMMG's tech support. I explained the issue and they immediately sent me a USP shipping label. I dropped it in the mail and forgot about it. A few days later I decided to check my email and lo and behold, a new tracking number. After a little checking I figured out that they had returned it the day after they got it. I figured that this meant they had found some reason not to fix it and denied my warranty. But to my surprise when I received it back it had a note inside stating that they had adjusted the barrel and zeroed the sights! I was very impressed. My rifle was in my hands and repaired in less than a week from my original email!
I would just like to say that CMMG has been one of the best customer service experiences I have ever had, and I am an extremely satisfied customer. I am very content with my rifle, and there is absolutely nothing bad I could say about it. Thank you CMMG for the fast and friendly service and an absolutely phenominal product. If I ever find myself in Missouri, I'll have to swing by and bring you guys a case of beer or something 
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