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AR15.COM
11/10/2008 10:58:12 AM EDT
Is anyone having problems with returned emails when trying to send to [email protected]?

I tried sending two messages last week and they were sent back to me as undeliverable.

I did actually get through on the phone and left a message for them.  Hope to hear back soon as I wanted to make a change to my order.
11/10/2008 12:16:33 PM EDT
[#1]
It is [email protected]

Getting through on the phone has been tough.  Heck, I'm even having trouble making outgoing calls.  

Jeff
11/10/2008 12:33:36 PM EDT
[#2]
LOL guess it would help if I could spell correctly when making a post.  

I was sending them to [email protected]  My guess is your email servers are overloaded due to the presidential election outcome.

I will apologize up front if you did get the emails.  I do not intend on bugging you with how busy you are.

Thanks for the quick response.
11/10/2008 5:57:37 PM EDT
[#3]
Well either they got my phone message, or my emails made it through.  got my order corrected tonight.

Excellent customer service, especially under the volume they are having to deal with.
11/12/2008 11:27:49 AM EDT
[#4]
Thanks for being patient with us.

Jeff
11/12/2008 12:00:55 PM EDT
[#5]
Quoted:
Is anyone having problems with returned emails when trying to send to [email protected]?

I tried sending two messages last week and they were sent back to me as undeliverable.

I did actually get through on the phone and left a message for them.  Hope to hear back soon as I wanted to make a change to my order.


As someone who might know a thing or two about their mail server and/or website, I can tell you that the mail volume has gone through the roof in the last week.  It's been darn near impossible to get them on the phone as well.  You guys take it easy out there and try and keep your sanity, O.K.?
11/12/2008 12:55:46 PM EDT
[#6]
Quoted:
Thanks for being patient with us.

Jeff


No problem...now kick those chromers in the rear.  This is going to be a very long 6 weeks for those 16" MEDCON middies!

Especially since to correct my order my old one was closed, so more than likely I got moved to the back of the line! [>:/]