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AR15.COM
4/14/2009 9:52:26 AM EDT
Ok I am starting to get frustrated. I have had this parts kit on order going on six months now. I can understand that with the current political climate and high demand that there are wait times. However what is frustrating is that I can never seem to get a reply to any E-Mails or Inquiries I send. My last Inquiry was sent almost a month ago now the one prior to that went unanswered until I actually went home on leave and was able to place a phone call. Being in Iraq It is not easy to make phone calls back to the states nor is it cheap. I ordered from Del-Ton because of the great reviews I saw of customer service. I would like an update on my order and would really prefer to not have to buy an expensive calling card to get it. Has anyone from Del-Ton answered or read these forums recently at all?

Order date: November 14, 2008
Order#: 23600
4/14/2009 2:34:48 PM EDT
[#1]
check out this thread and scroll to the bottom - comment from Laura @ Del-Ton...

http://www.ar15.com/forums/topic.html?b=2&f=100&t=173315
4/14/2009 10:06:21 PM EDT
[#2]
sounds like you are in the same boat I am, I am not very concerned though being it doesn't matter if the rifle ships or not till I get back to fort hood.
4/15/2009 9:05:19 AM EDT
[#3]
Quoted:
sounds like you are in the same boat I am, I am not very concerned though being it doesn't matter if the rifle ships or not till I get back to fort hood.


I am actually hoping that my kit will be waiting for me when I get home very soon.
5/2/2009 9:41:09 AM EDT
[#4]
Just an update. The issues where worked out. Apparently one of the parts I ordered was going to be on backorder for a while. I had the order changed and it shipped quickly. Thanks for the help.
5/2/2009 8:20:12 PM EDT
[#5]
Thank you guys for your service.
5/2/2009 8:33:23 PM EDT
[#6]
Yes Nick, thank you for your service to our country, you make us very proud
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