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AR15.COM
11/2/2009 5:51:18 PM EDT
I'm trying to install a Belkin F5D8073 Wireless Adapter into my wife's laptop.  I've tried using the Windows Hardware Wizard, the factory CD, and the Belkin website drivers and every time I keep getting an error in the device manager: "Windows Error Code 31: This device is not working properly because Windows cannot load the drivers required for this device."

Any help?
11/2/2009 5:57:53 PM EDT
[#1]
Belkin's website says there are at least 2 versions of this card - which one do you have?

http://en-us-support.belkin.com/app/answers/detail/a_id/469
11/2/2009 6:01:07 PM EDT
[#2]
Quoted:
Belkin's website says there are at least 2 versions of this card - which one do you have?

http://en-us-support.belkin.com/app/answers/detail/a_id/469


Version 3001.  I've tried both the v1 and v3 drivers with no luck.
11/2/2009 6:07:09 PM EDT
[#3]
Did you try the page on installing just the rt73.inf file? (On the same page, called "Installing the driver only for a network adaptor"?

http://en-us-support.belkin.com/app/answers/detail/a_id/86/related/1/session/L2F2LzEvc2lkL3l3My1zX0xq

It has pictures! :)
11/2/2009 6:09:19 PM EDT
[#4]
Quoted:
Did you try the page on installing just the rt73.inf file? (On the same page, called "Installing the driver only for a network adaptor"?

http://en-us-support.belkin.com/app/answers/detail/a_id/86/related/1/session/L2F2LzEvc2lkL3l3My1zX0xq

It has pictures! :)


Yup.  No dice.

I'm gonna try running Windows update and see if that helps.
11/2/2009 6:13:09 PM EDT
[#5]
I've got one that worked fine with XP but refuses to work at all with Vista.  



Updated drivers etc....it simply doesn't work.
11/2/2009 6:17:25 PM EDT
[#6]
Just to be sure. Are you booting in safemode and making sure there are no other drivers for that device listed under the Network Icon, in the Device Manager?

You *shouldn't* have 3 or 4 stacked up in there, but if you do.. they could be conflicting.
11/2/2009 6:19:42 PM EDT
[#7]
What OS?
11/2/2009 6:20:42 PM EDT
[#8]
Quoted:
Just to be sure. Are you booting in safemode and making sure there are no other drivers for that device listed under the Network Icon, in the Device Manager?

You *shouldn't* have 3 or 4 stacked up in there, but if you do.. they could be conflicting.


Just one is listed in the device manager.
11/2/2009 6:20:51 PM EDT
[#9]
Quoted:
What OS?


OS is Vista 32.
11/2/2009 6:22:25 PM EDT
[#10]
Old so I'd think they would have fixed it by now.






Does not work on systems running windows vista,


12/09/2007





This item was suppose to have worked with operating systems that ran on
windows vista however that is not true....the set up disk that comes
with this card is not compatible. After calling the customer tech
support line, they said they are working on a program for it.

11/2/2009 6:24:10 PM EDT
[#11]
Quoted:
Old so I'd think they would have fixed it by now.

Does not work on systems running windows vista,12/09/2007
This item was suppose to have worked with operating systems that ran onwindows vista however that is not true....the set up disk that comeswith this card is not compatible. After calling the customer techsupport line, they said they are working on a program for it.


The Microsoft Vista website says it's compatible.    

Fuck Belkin and Microsoft.
11/2/2009 6:28:57 PM EDT
[#12]
Have you tried the HAVE DISK method? Then just point to where the files are and see what happens



 
11/2/2009 6:30:46 PM EDT
[#13]
Quoted:
Have you tried the HAVE DISK method? Then just point to where the files and see what happens


Yup, tried it with the CD drivers and the website drivers.
11/2/2009 6:32:30 PM EDT
[#14]
How about checking the DEVICE ID in DEVICE MANAGER and search that # in the driver files or all of your files to be sure the device is really in there.





Its a thought





Have another system to try it on?



 
11/2/2009 6:33:27 PM EDT
[#15]
Quoted:
How about checking the DEVICE ID in DEVICE MANAGER and search that # in the driver files or all of your files to be sure the device is really in there.

Its a thought

Have another system to try it on?
 


Um,what?  
11/2/2009 6:39:17 PM EDT
[#16]



Quoted:



Quoted:

How about checking the DEVICE ID in DEVICE MANAGER and search that # in the driver files or all of your files to be sure the device is really in there.



Its a thought




Have another system to try it on?

 




Um,what?  


Get into Device Manager (Windows Logo key + Pause/Break should bring it up)



Under network adapters or unknown devices whatever that thing is coming up as RIGHT CLICK and go to PROPERTIES



Then go to the DETAILS tab



DEVICE INSTANCE ID or something like that should have a string there - (mine) USB\VID_050D&PID_705C



I then can SEARCH all of my files that have the one part '705C' and find the file I need to point to for the HAVE DISK method.



Something like that




 
11/2/2009 6:47:43 PM EDT
[#17]
Quoted:

Quoted:
Quoted:
How about checking the DEVICE ID in DEVICE MANAGER and search that # in the driver files or all of your files to be sure the device is really in there.

Its a thought

Have another system to try it on?
 


Um,what?  

Get into Device Manager (Windows Logo key + Pause/Break should bring it up)

Under network adapters or unknown devices whatever that thing is coming up as RIGHT CLICK and go to PROPERTIES

Then go to the DETAILS tab

DEVICE INSTANCE ID or something like that should have a string there - (mine) USB\VID_050D&PID_705C

I then can SEARCH all of my files that have the one part '705C' and find the file I need to point to for the HAVE DISK method.

Something like that
 


Not seeing anything for a device instance ID.  I do have a hardware ID, but I don't know how to search my files for it.
11/2/2009 7:02:20 PM EDT
[#18]
Be sure you don't have driver files for an older version or some uncompatible version of the card.  Be sure the drivers are in the correct location.  These are the two biggest issues I dealt with doing phone support.  


Get rid of all the crap and start again.