Posted: 7/25/2009 12:02:18 PM EDT
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Here's the scoop: An office computer has become infected with what is known in Avira Antivirus as TR/Crypt.XPACK.Gen. On top of that one (which I believe to be the main infection), there are over 50 other infections. Explorer will not start in normal mode or safe mode, so I have to do everything through CRTL+ALT+DLT. I ran anti virus, anti spyware, and I believe the person working on it before me ran Malwarebytes. We may have gotten out some of the smaller infections, but explorer still will not start.
I tried a bunch of stuff, everything I knew how to do, but in the end nothing would have any effect. So I thought of posting a HijackThis log. Installed it, but HijackThis will not open in normal mode, and will only sometimes open in safe mode. When I do get it open, and it is run, it closes immediately after finishing the scan....with no log period. I'm kind of at a loss here....not sure what else to do. I would hate to do a XP reinstall...this computer has very important business data on it that we would hate to lose... Any help would be greatly appreciated, just let me know if there's anything else you need to know. Thanks -djm |
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Quoted: Burn a knoppix linux CD. Boot it. Grab your important data. Then format and reinstall the system. Once a virus gets on a system don't trust it. Either that or risk having the virus steal your business data later on via an inert component. -Foxxz http://www.dban.org/ |
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Quoted:
Burn a knoppix linux CD. Boot it. Grab your important data. Then format and reinstall the system. Once a virus gets on a system don't trust it. Either that or risk having the virus steal your business data later on via an inert component. -Foxxz That might be what we have to do, but at this point it's the last resort. If I can get HijackThis running, I might be able to get it fixed...... |