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AR15.COM
9/1/2007 9:35:25 AM EDT
alright, went to install a new Graphics Card on the desktop today..

first downloaded new driver... stored on thumbdrive.
referenced ATI directions
deleted all old driver and software
replaced old Graphics Card with new one (an ATI X700 Pro)
powered her up and the monitor will just blink at me like it's in hibernation... I unplug the cable and I get the no connection note..... help!

ETA: I turned off and unplugged the stack, swapped back to the old Card and got the same thing


figures the first thing I try to do when I get back is SNAFU


(posted this in the computer section too, I just know the majority of traffic is here.
9/1/2007 9:41:17 AM EDT
[#1]
Make sure the card is seated firmly.
9/1/2007 9:42:43 AM EDT
[#2]
Does the new card require an auxiliary power connection and did you plug that in?
9/1/2007 9:44:37 AM EDT
[#3]
yes and yes...
I also made sure it was plugged in well, my computer knowledge is moderate so that should save some time for ya'll... let me try it again.

The fan was spinning on the Graphics card so I know she has power. The monitor wont display shit when plugged in, even if I hit menu.
9/1/2007 9:46:18 AM EDT
[#4]
So the monitor won't even display its own control panel?  Even if not plugged into a PC?  Try swapping out the monitor.
9/1/2007 9:48:02 AM EDT
[#5]
sorry, confused that for you, the monitor will display it's own menu when not plugged in
just plinks at me when it is plugged in and running.
9/1/2007 9:59:20 AM EDT
[#6]
Which connection are you using?  The VGA or DVI one?
9/1/2007 10:04:46 AM EDT
[#7]

Quoted:
Which connection are you using?  The VGA or DVI one?


VGA, i am running an older samsung syncmaster 763mb monitor
9/1/2007 10:06:30 AM EDT
[#8]

Quoted:

Quoted:
Which connection are you using?  The VGA or DVI one?


VGA, i am running an older samsung syncmaster 763mb monitor


How the hell did you lug that from Turkey to Japan that fast?
9/1/2007 10:09:27 AM EDT
[#9]
Have you tried another monitor just for kicks?
9/1/2007 10:12:42 AM EDT
[#10]

Quoted:
Have you tried another monitor just for kicks?


dont have one handy and it's 0311 :/

oh, and I left the desktop here in Oki, had my laptop in turkey.

turkish airlines suck by the way.. almost made us miss our connecting flight in osaka since the Turk airlines was an hour and a half late for no apparent reason.


ETA: I got in from turkey a few hours ago and had just realized my profile needed updating.
9/1/2007 10:22:35 AM EDT
[#11]
Check to see if you bent a pin on either end of the cable.
9/1/2007 10:28:02 AM EDT
[#12]
definitely not the monitor, just plugged it into the laptop and dual viewed the desktop.

the fact that the F@#$ directions stated not to install the driver untill after the card was installed is what the hang up is I believe.

trying to figure if I can LAN my two computers together, access the desktop via the laptop.. install the driver that way.. but am not sure if I can do it, or how to.
LOL

my little brother had the same damn problem and he is probably sleeping at the moment.
9/1/2007 10:31:56 AM EDT
[#13]
Try booting to safe mode and install the driver from there?
9/1/2007 10:32:43 AM EDT
[#14]
will try... wont get past the blinking. damnit all
9/1/2007 10:36:59 AM EDT
[#15]
Sounds like you need to get into Safe Mode or what is it called VGA mode or something. Redo the drivers. Does it have 2 connections? VGA and DVI. Maybe its going out the other. Does your motherboard have onboard graphcs? Make sure its not going out that either if so.

Does it look like the system is doing things as if it had booted to the OS? Num/Lock light go on and off? Did you hear the Windows intro chime (if you have Windows).

You said you went back to old card and still jacked, correct? I'd start by getting into safe mode and looking around.
9/1/2007 10:42:29 AM EDT
[#16]

Quoted:
definitely not the monitor, just plugged it into the laptop and dual viewed the desktop.

the fact that the F@#$ directions stated not to install the driver untill after the card was installed is what the hang up is I believe.

trying to figure if I can LAN my two computers together, access the desktop via the laptop.. install the driver that way.. but am not sure if I can do it, or how to.
LOL

my little brother had the same damn problem and he is probably sleeping at the moment.


Your bios and windows should be able to load basic VGA drivers that will allow the card to display at a low resolution and depth untill you can install proper drivers. The lack of current drivers should not be a problem. Your computer does this every time it boots, as video drivers are not loaded right away so all video cards and bio's have a basic driver that they can all use. From the sounds of it either your bios is unable to do this or the PCI slot being used is damaged. It is also possible that the motherboard it's self is damaged and it's not even POSTing. Can you tell if it is booting normally despite the lack of video (startup sounds perhaps)?

9/1/2007 10:44:56 AM EDT
[#17]

Quoted:
Sounds like you need to get into Safe Mode or what is it called VGA mode or something. Redo the drivers. Does it have 2 connections? VGA and DVI. Maybe its going out the other. Does your motherboard have onboard graphcs? Make sure its not going out that either if so.

Does it look like the system is doing things as if it had booted to the OS? Num/Lock light go on and off? Did you hear the Windows intro chime (if you have Windows).

You said you went back to old card and still jacked, correct? I'd start by getting into safe mode and looking around.


copy, safe mode is either F5 or F8 correct?
hell I hit reset and I dont hear beeping or windows startup.. course that dont mean the damn sound isn't on mute.
I will have to pickup an adapter tomorrow in case it is running through the dvi.
no onboard Graphics for the mobo.
9/1/2007 10:46:17 AM EDT
[#18]
F8 for safe mode.  
9/1/2007 10:52:26 AM EDT
[#19]
no dice, cant get to safe, cant hear any beeps via the system speakers and none installed in the stack I built (doh).

only options I have are to either try out a spare motherboard I have or wait till my little brother gets on to see how he fixed his shit.
9/1/2007 10:54:42 AM EDT
[#20]
Is the card you installed going in the same slot?  Do you have to enable that slot in the bios before it can be recognized?
9/1/2007 10:55:31 AM EDT
[#21]

Quoted:

Quoted:
Sounds like you need to get into Safe Mode or what is it called VGA mode or something. Redo the drivers. Does it have 2 connections? VGA and DVI. Maybe its going out the other. Does your motherboard have onboard graphcs? Make sure its not going out that either if so.

Does it look like the system is doing things as if it had booted to the OS? Num/Lock light go on and off? Did you hear the Windows intro chime (if you have Windows).

You said you went back to old card and still jacked, correct? I'd start by getting into safe mode and looking around.


copy, safe mode is either F5 or F8 correct?
hell I hit reset and I dont hear beeping or windows startup.. course that dont mean the damn sound isn't on mute.
I will have to pickup an adapter tomorrow in case it is running through the dvi.
no onboard Graphics for the mobo.


If your BIOs isn't putting out any display then safemode won't do anything for you. Safemode is a Windows thing, and this is occurring at a very low level. It's either a problem with your BIOS or hardware, but Windows doesn't have anything to do with it.

The card should mirror it's output on both the DVI and VGA outputs until windows starts it's drivers and tells it which port to use or it figures out which port is in use. As your old card doesn't work either I strongly suspect that there is a hardware problem with either the PCI-E slot or elsewhere on the motherboard and not the card.
9/1/2007 10:58:08 AM EDT
[#22]
let me try and swap the pci slot.  whoops, only one... only other thing I swapped in was two sticks of dual channel ram to replace some low end stuff that was in it.
9/1/2007 11:01:19 AM EDT
[#23]
Check all your connections again, you may have jiggled something loose installing the card, since your old card isn't working either.  Make sure you didn't do something silly like drop a screw into the case that's now sitting somewhere shorting something out.  I've also seen people pinch the reset/power button on their machine when putting it together, causing the button to get held down.

Failing that, put the old card back in and pull all other cards out.  Disconnect data and power cables from all drives, hook up the monitor, and fire it up.  If you get a BIOS/boot screen, start connecting and adding things one by one.  It may fail at some point (fried device), or it may not (loose connection found along the way).

If you get it all working with the old card, try getting the new one working again.

If you can't get it working at all, you may have boned the power supply.  If you were right on the edge of it's rated output and you added this video card, the additional draw may have taken it over the edge.
9/1/2007 11:01:24 AM EDT
[#24]

Quoted:
let me try and swap the pci slot.


Do you know what motherboard your using? If it has dual PCI-E slots then you can try the other. It may require a specific dip switch to be set in order to switch it between SLI and normal mode. You may have accidentally hit this and put it in SLI mode which I suppose could cause it to not boot correctly. I've always thought these switches were more of the PCB blank type that you couldn't accidentally switch, but who knows.

-Local
9/1/2007 11:06:43 AM EDT
[#25]

Quoted:
Check all your connections again, you may have jiggled something loose installing the card, since your old card isn't working either.  Make sure you didn't do something silly like drop a screw into the case that's now sitting somewhere shorting something out.  I've also seen people pinch the reset/power button on their machine when putting it together, causing the button to get held down.

Failing that, put the old card back in and pull all other cards out.  Disconnect data and power cables from all drives, hook up the monitor, and fire it up.  If you get a BIOS/boot screen, start connecting and adding things one by one.  It may fail at some point (fried device), or it may not (loose connection found along the way).

If you get it all working with the old card, try getting the new one working again.

If you can't get it working at all, you may have boned the power supply.  If you were right on the edge of it's rated output and you added this video card, the additional draw may have taken it over the edge.


copy that, i am running a 500W power supply with only two additional fans running. I'll work everything over to see how it is.


my mobo is an asrock 939 dual sata2
my possible replacement mobo is a
gigabyte ga-k8nsnxp-939

ETA the graphics card is in a AGP slot, not PCI
9/1/2007 11:10:47 AM EDT
[#26]

Quoted:
let me try and swap the pci slot.  whoops, only one... only other thing I swapped in was two sticks of dual channel ram to replace some low end stuff that was in it.


Ding ding!

Put your old memory back in, and give it another shot.

EDIT: Put your computer back exactly the way you had it before this stuff started happening, and replace components one at a time. Your computer won't even POST, so there is something fundamentally wrong with it.
9/1/2007 11:15:45 AM EDT
[#27]

Quoted:

Quoted:
let me try and swap the pci slot.  whoops, only one... only other thing I swapped in was two sticks of dual channel ram to replace some low end stuff that was in it.


Ding ding!

Put your old memory back in, and give it another shot.

EDIT: Put your computer back exactly the way you had it before this stuff started happening, and replace components one at a time. Your computer won't even POST, so there is something fundamentally wrong with it.


holy shit she's alive now, so how the heck can I swap in the new ram for the old stuff? the new ram is pc4400 ocz gold limited edition and I want it to take over the spot for some generic shit I "found"

my own edit.. also noticed that my ram slot wasn't clicked in on the one I didnt replace.. could have been after removing the new stuff because of your post... we'll take her slow and steady.. first thing is to install new driver.
9/1/2007 11:17:20 AM EDT
[#28]

Quoted:

Quoted:
let me try and swap the pci slot.  whoops, only one... only other thing I swapped in was two sticks of dual channel ram to replace some low end stuff that was in it.


Ding ding!

Put your old memory back in, and give it another shot.


Agreed. Almost certainly the problem. It's very easy to not get ram seated all the way, and that would cause the same problems. With out any RAM BIOS has nothing to load into and you'll just get a blinky.

Pull out the new DIMMS and put in the old ones and be very certain they are fully seated. Sometimes you can't visually tell the diffrence, so make sure you feel them seat in.

Also, the motherboard is kind of a wierd one. It has both and AGP and PCI-E slot. It should switch between them automagicly though. It also has a special slot for an AM2 CPU, and a bunch of jumpers in order to enable them. Possibly you bumped one? It's worth checking if the RAM turns out not to be the problem.

-Local
9/1/2007 11:19:04 AM EDT
[#29]

Quoted:
holy shit she's alive now, so how the heck can I swap in the new ram for the old stuff? the new ram is pc4400 ocz gold limited edition and I want it to take over the spot for some generic shit I "found"


We'll worry about that later. One or both sticks are probably bad (or won't work with your motherboard), and this would help to explain why BOTH of your video cards don't seem to work. Put the old memory back in, and see if you get any video at all.

EDIT: Oops, you snuck an edit in there.
9/1/2007 11:19:09 AM EDT
[#30]
would you guys say my asrock mobo is a good one to stick with or should I switch it out for the
gigabyte ga-k8nsnxp-939?


ETA.. new Graphics card is working so it was def. the ram
9/1/2007 11:24:52 AM EDT
[#31]

Quoted:
would you guys say my asrock mobo is a good one to stick with or should I switch it out for the
gigabyte ga-k8nsnxp-939?


ETA.. new Graphics card is working so it was def. the ram


Aha!

I don't know dick about your motherboard (I stopped keeping up on this stuff ages ago), but I'm glad your video is working now. You might try putting your new memory in, and making absolutely sure you've seated it correctly. If it doesn't work, then you either have bad memory or it won't work with your motherboard. I'll defer to someone else on the memory compatibility thing (I don't keep up on this crap anymore), but have you checked crucial.com? They have a nifty little app that tells you what you can and can't run. If you still have your motherboard manual (or can find it online), that would also tell you.
9/1/2007 11:27:30 AM EDT
[#32]
ahhh, read the manual for the mobo.. does not support pc4400
shit! looks like its either swap the mobo and keep the good ram or give lil bro the mobo and good ram.. I got that ram, Graphics card (256mg ddr3) and mobo for 100$ off a friend who was PCSing
9/1/2007 11:30:23 AM EDT
[#33]

Quoted:
ahhh, read the manual for the mobo.. does not support pc4400


Well there we go. One Scooby Doo mystery solved.

I'm sure others will be along to help you out with your motherboard options.
9/1/2007 11:40:16 AM EDT
[#34]
now its trying to get the damned driver I downloaded for it to be accepted (its the right one)
9/1/2007 12:02:16 PM EDT
[#35]
forgot... still running win 32bit on a 64 processor.. gotta buy some new stuff. lol
9/1/2007 12:45:20 PM EDT
[#36]
You can look up what your motherboard is compatible with on www.crucial.com/
9/1/2007 1:11:43 PM EDT
[#37]
By the way, for future reference there is a whole board where us geeks go for technical discussion...it's easy for this kind of post to get lost in GD.

Urban Commandos
9/1/2007 4:21:34 PM EDT
[#38]

Quoted:
let me try and swap the pci slot.  whoops, only one... only other thing I swapped in was two sticks of dual channel ram to replace some low end stuff that was in it.



Oh dear. Let this be a leason to all when trying to help someone troubleshoot. I havnt even read through all of Page 2 but sure everyone is helping just fine. Anyway, this is classic example when trying to help someone and nothing is working and then 'Oh yeah BTW I did this and this "

Gotta give all the info and the other end needs to remember to ask so that these extra changes can be picked up on from the get go.
9/1/2007 5:34:35 PM EDT
[#39]
I blame it on jetlag and recovering from being in turkey for 6 months