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12/7/2005 9:31:12 AM EDT
just wanted to let everyone know i had to send my nsn acog in for service and Trijicon did a excellent job and their staff was very knowledgeable and friendly.

12/7/2005 9:31:25 AM EDT
[#1]
Good to know.
12/7/2005 9:38:15 AM EDT
[#2]
Yep, they were very nice and professional when I sent 3 OEGs back in April for new tritium lamps.  I called and they sent me a Return Authorization number and explained that, due to the War on Terror, my returns might take longer than usual.

They were back three weeks to the day from when they were sent, tritium lamps replaced, cleaned and re-calibrated, and they replaced the windage and elevation screws with new ones.

I was very happy.  
12/7/2005 9:38:38 AM EDT
[#3]
Tag
12/7/2005 10:14:56 AM EDT
[#4]
Ugh.  I just put my ACOG on evilbay because I am buying a house and having a baby soon and need the money.  This post makes me wish I didn't have to sell it all the more...
12/7/2005 10:33:36 AM EDT
[#5]

Quoted:
just wanted to let everyone know i had to send my nsn acog in for service and Trijicon did a excellent job and their staff was very knowledgeable and friendly.



Thats great to hear.

I have the TAO1NSN ACOG & would like to know:

1. What problem you had w/ your ACOG
2. What was the turnaround time to get it fixed
3. Who picked up the shipping costs ?

thanks in advance

12/9/2005 6:19:36 AM EDT
[#6]
I boughr a Reflex sight from EE several years ago and after a while it would not hold it's Zero.  I sent it to Trijicon and when I got it back, not only had they replaced the windage assembly, but the Tritium as well, essentially giving me a brand new optic.

Another member, Death451, bought an ACOG that had a cracked lens for $50 IIRC.  He sent it to Trijicon and they refurbished the entire optic for free.  Best deal ever.

A big +1 for Trijicon.  
12/9/2005 8:59:04 AM EDT
[#7]
IMHO, Trijicon is the BEST!
12/9/2005 9:03:02 AM EDT
[#8]
They are about 15 minutes away from me, I need to go out there and see what's in their dumpster.
12/9/2005 10:30:29 AM EDT
[#9]
Same thing with me.  Returned a defective reflex with mount.  Got a new one inside two weeks.   Great CS.
12/9/2005 10:50:31 AM EDT
[#10]

Quoted:
They are about 15 minutes away from me, I need to go out there and see what's in their dumpster.




AHHHH....the fine art of dumpster diving....
12/9/2005 10:57:35 AM EDT
[#11]

Quoted:
They are about 15 minutes away from me, I need to go out there and see what's in their dumpster.



let me know. we'll take a field trip
12/9/2005 10:58:22 AM EDT
[#12]
They replaced a set of nightsights that I broke through a stupid installation mistake.  
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