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AR15.COM
12/3/2005 5:02:04 AM EDT
This is one our IT guy could not figure out, so I am bringing it to the great ones here.

My company laptop (Dell 8160 running XP pro) was working fine on our hardwired network the other day.  We took it to the other side of the building to a different company’s network for a meeting to be able to show an online video feed (which worked fine on our network).  I could access the internet over there and do email just like our network, but could not play the video feed.  When I returned to our office my computer could not see our network and my IP address had been changed somehow.  trying to renew the IP address did not work.  The only way it would see anything on our network was to type in the individual IP address for the printer and other computers.

Apparently this had happened once before unbeknown to me and the only way to fix it was to reformat the computer.  Of course he didn’t mention it until I had my computer broken.  I have run virus scans, adware and registry mechanic on it with nothing major found.  Any ideas?
12/3/2005 5:11:29 AM EDT
[#1]
winsock fix

the page took a while to come up for me
12/3/2005 12:50:43 PM EDT
[#2]
Ok, I may have to give this a try on Monday.
12/3/2005 12:55:38 PM EDT
[#3]
I have seen that winsock fix to be flaky and there is a chance of something breaking even more, although a slight chance). I used to use "netsh dump" from command line (start>run>type cmd). And fix things.

Type in netsh and hit enter

Next line type netsh dump and hit enter

reboot.
12/3/2005 3:22:56 PM EDT
[#4]
Ok sounds like another phone call to the IT guy.  Thanks.
12/3/2005 4:38:22 PM EDT
[#5]
If that doesn't work, delete TCP/IP protocol under the adapter, then the rest of the services, then the adapter itself.

Reboot, it will reinstall the adapter and TCP/IP from the .CAB files, which might overwrite a flaky config file.

That only works like 1 in 100, but a quick n easy thing to try before formatting.  The above mentioned should make it work.

Microsoft TechNet has an article related, tell your IT guy that (they have the TechNet CD set if it is a medium to big company)

2 more ideas:

•  Take it to your home network and plug in (if you have a DHCP enabled router), see if it works, it will probably work when you go back to the office then also.

•  Set it to manual IP config, enter WINS Server by name (seems to be a WINS issue), see if "Get DNS info from WINS" is checked, otherwise enter a known good DNS server.   The way it reads you can't access resources by name, but you can by IP, so it is WINS/NetBios if you have it set up to have WINS give DNS info.
12/3/2005 4:40:38 PM EDT
[#6]

Quoted:
tell your IT guy that (they have the TechNet CD set if it is a medium to big company)



Tell him to learn a few things as well  .... That is a VERY common issue when mixing networks with a PC.
12/3/2005 5:02:17 PM EDT
[#7]

Quoted:
I have seen that winsock fix to be flaky and there is a chance of something breaking even more, although a slight chance). I used to use "netsh dump" from command line (start>run>type cmd). And fix things.

Type in netsh and hit enter

Next line type netsh dump and hit enter

reboot.



i have used that tool to fix hundred of spyware damaged tools.   not bashing just sharing my experience.   I get rid of the virus on the pc first try to get rid of as much spyware as i can.  if i still can't get online.  run that tool, and can typically get online.  if i still can't its usually a proxy setting turned on when it shouldn't  or .............. norton / norton internet security products  



12/3/2005 6:42:44 PM EDT
[#8]
Try this.
On the DOS prompt, type in "ipconfig /renew"
12/3/2005 6:56:13 PM EDT
[#9]

Quoted:
Try this.
On the DOS prompt, type in "ipconfig /renew"



Re-read, he said it wont renew.
12/3/2005 7:46:52 PM EDT
[#10]
think this command will cause the tcp/ip stack to be rebuilt


netsh int ip reset c:\resetlog


Been a long time since I had any trouble.