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AR15.COM
11/24/2005 10:32:10 AM EDT
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11/24/2005 10:36:43 AM EDT
[#1]
they hardly ever keep stuff in stock. You'll be waiting for awhile.
11/24/2005 10:40:06 AM EDT
[#2]
I will not use them. Read these reviews on this site below. Just scroll down.

www.resellerratings.com/seller4061.html
11/24/2005 10:41:54 AM EDT
[#3]
Hit and miss. A few years back I had several orders go terribly wrong and it took many, many phone calls to correct them, but lately they have gotten it right. Customer service has improved. If you asked me this question a few years back I would have said that they suck but have great prices.
11/24/2005 10:46:22 AM EDT
[#4]
I have had good luck and bad luck with these people. Twice I have ordered some Glock mags from them at a great price, and recieved the mags within three days. Once I ordered a Glock knife from them, and got an e-mail back saying that' we only have ten in stock'. Ten? hell, I sent back that I only wanted one. After a few e-mails back and forth I sent them a polite request to cancel my order. After that I came to understand that someone there meant to say that they only had TAN knives in stock. They weren't trying to screw me, someone there was just a lousy speller. I still will do business with them, although I think that a few people there are not the sharpest knives in the drawer I think a phone call is in order, and make damn sure that the three day shipping charge is canceled.
11/24/2005 11:28:32 AM EDT
[#5]

Quoted:
I placed an order and never got any relpy except for the charge and order conf? I paid for 3 day shipping and the update link doesnt have the tracking #
Tomorrow is day 3 and the suposed delivery date. Normally I wouldn't care but I had to make a change to my address due to a typo in not listing my APT #. I emailed them right after the order to get it fixed but they have not changed anything? Are they normally slow or do they suck in general? Either way I will be calling them on monday to find out what happened.



Ordering from them puts you at risk of being the Fistee instead of the Fister.  

I've been hearing bad crap about botach for years.
11/24/2005 11:29:19 AM EDT
[#6]
Excellent place. I like to buy from them.
11/24/2005 11:31:05 AM EDT
[#7]

Quoted:
Excellent place. I like to buy from them.



No they are not, and no you do not.
11/24/2005 11:34:39 AM EDT
[#8]
very hit and miss--mostly miss

i would NEVER buy from em

pass it on
11/24/2005 11:36:35 AM EDT
[#9]
Just another reason we need a FAQ.
11/24/2005 11:44:06 AM EDT
[#10]
Hit and miss, I never had a big problem of any sorts with them.  The prices are usually good.

I haven't even tried to buy anything from them in a few years because I've found other vendors who's great service makes up for the sometimes slightly higher prices.

If I want to gamble I'll go to a casino. buying from Botach always made me feel like I was gambling.  

"Will I get the items I ordered?"  Spin the wheel!!!!

11/24/2005 11:45:15 AM EDT
[#11]
Good Luck ! you will need it.
11/24/2005 11:46:59 AM EDT
[#12]
You know if they are that bad you would think someone would remove the link from the site.

11/24/2005 11:49:27 AM EDT
[#13]
I recently bought some Glock magazines from Botach, They were in my hands within a week


As far as UPS Delivering tomorrow, you are out of luck unless it is a Next Day Air package. UPS only delivers NDA and does regular pickups, no other deliveries the day after Thanksgiving
11/24/2005 12:35:28 PM EDT
[#14]
Botach still sucks.
11/24/2005 12:36:34 PM EDT
[#15]
They are very very slow to answer emails etc...
11/24/2005 12:50:59 PM EDT
[#16]
[Start Ted Mack*]

Round and where she goes, and where she stops nobody knows.

[/Ted Mack]





*Age check!  Ted Mack's Original Talent Hour!  Right before the GE College Bowl.
11/24/2005 12:59:41 PM EDT
[#17]

Quoted:
They are very very slow to answer emails etc...



Actually they just emailed me back and will ship in 5 days so thats a little more reassuring I suppose
11/24/2005 1:08:50 PM EDT
[#18]
The beware of Botach Tactical thread needs to be stickied for all eternity.
11/24/2005 1:31:00 PM EDT
[#19]
Yes it does

I wish I had seen it
11/24/2005 4:20:21 PM EDT
[#20]
I recently ordered some new IMI Galil mags from them . They arrived in less than a week & were perfect, as advertised.
11/24/2005 4:29:07 PM EDT
[#21]
One of many...

ar15.com/forums/topic.html?b=1&f=5&t=400413
11/24/2005 4:44:34 PM EDT
[#22]
I only order stuff they have on sale, and usually get it right away. However, I have also known people who, when ordering something not on sale, have had to wait quite a while to get their items.
11/24/2005 5:38:49 PM EDT
[#23]
Too many horror stories about them over the years for me to give them a chance.
11/24/2005 5:51:56 PM EDT
[#24]
Three years ago, I ordered some stuff and it was back-ordered without telling me.  They charged my card ONE MONTH ahead of the shipment.

Since then, I've had pretty decent service.
For example, three months or so ago, they were selling Glock magazines for $12.95.
I ordered five G22 mags and they all arrived THREE DAYS LATER.

They're doing much better lately, it seems.
11/24/2005 6:10:20 PM EDT
[#25]
When the Better Business Bureau gives you an F

that's F'ing impressive

BBB Linky

EPOCH
11/24/2005 6:12:23 PM EDT
[#26]
Wow- I have had great luck with their service purchasing mags. The always advertise sales on mags so maybe the keep alot in stock.
Clippen
11/24/2005 6:13:19 PM EDT
[#27]
Ordered a pair of 5.11 Pants 20 days ago, haven't heard a word about it. Thankfully they haven't billed my card yet, but still.

I won't be buying from them again. Would rather pay more to get it from Gall's or elsewhere and know it'll actually arrive.
11/24/2005 6:16:26 PM EDT
[#28]

Quoted:
When the Better Business Bureau gives you an F

that's F'ing impressive

BBB Linky

EPOCH



That should say it all, but if you insist on ordering from them, read my response to the same question in a different post:


Quoted:
They have some of the best prices around, but as a company, they suck at 'customer service'.

At this point, the only way I will do business with them is the following:

1) Only order something if you don't need it right away or in any reasonably specific timeframe.

2) DO NOT ORDER ONLINE.  Pick up the phone, and VERIFY they have whatever item it is in stock before placing the order.  After you verified that, ask the person on the phone to go get the item out of the stock room, take a picture of his/herself holding the item while holding a sign that says "I WILL SHIP THIS ITEM TO YOU TODAY, XX/XX/2005".  Have them email you the picture.  After you've received the picture on email, then place the order BY PHONE and give them your credit card information.  DO NOT GET OFF THE PHONE UNTIL YOU RECEIVE EMAIL CONFIRMATION OF YOUR ORDER.

11/24/2005 6:55:05 PM EDT
[#29]
I ordered a bunch of stuff from them a couple of years ago and had no issues.
11/24/2005 7:16:46 PM EDT
[#30]
Botach sometimes ships what you order within a reasonable time period.



11/29/2005 1:30:46 PM EDT
[#31]
Well the good news is I got my $ back.

Yeah I got the guy on the phone and he was like
uuh . . . . . we havent really got any in yet but were expecting them in the next 2 week after I had placed an order and paid for 3 day shipping.

I did have good communication however

The whole "your order will ship in 5 days" was a crock. Im glad I posted to see if this was common or I never would have thought to call and ask to see a pic of one they had in stock.

WTF

Someone needs to remove them from the LINKS section on the sight. And they need to have a buyer beware section in the FEEDBACK.

11/29/2005 1:41:08 PM EDT
[#32]
I order from them a couple times a year.  Too hard to resist $425.00 ACOGs and $13.00 Glock mags. Sometimes they are slow, but i havent been burned yet.