[ARCHIVED THREAD] - In response to the Vortex thread. (Page 1 of 4)
Posted: 1/9/2017 10:55:25 AM EDT
I had to send my new Viper PST 6-24x50 in for repair. I called Vortex and their first response was the VIP non conditional warranty. needless to say great customer service fast response should have my scope back in a few days.  just figured I would post this. since a few were dogging Vortex a little bit.
original thread here-http://www.ar15.com/forums/t_1_5/1951945_I-was-pimping-Vortex-Optics-products-before-they-were-cool---.html |
| I like their PST and HD lines as well as the strike eagle. Dont care for their cheaper lines. The HD line is awesome and the PST line is a good value. I do prefer other manufacturers over PST in that price range, but they are gtg. My first strike eagle needed repair. They replaced it quickly. That is the only issue i've had with vortex. |
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How do you feel about the little hat pin that comes in the box? Quoted:
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I have one complaint. Their tshirts are sized a little small. And the decals they throw in with their catalogs are too big. How do you feel about the little hat pin that comes in the box? Too pointy. Pricked finger trying to put it on. |
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Too pointy. Pricked finger trying to put it on. Quoted:
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I have one complaint. Their tshirts are sized a little small. And the decals they throw in with their catalogs are too big. How do you feel about the little hat pin that comes in the box? Too pointy. Pricked finger trying to put it on. that's a hat pin? I thought you were supposed to poke that into the wall next to your reloading bench. |
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Cool I would love one of their hats myself. 
Let me know if there is a specific one you like. |
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VORTEX RIPSTOP BLACK CAP 
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That's why SO many people have experience with their great customer service right? ETA: I would use their razor line, but didn't have luck with some budget friendly lines, so I just stopped trying. I have a Crossfire, two Strikefires, Sparc, Spitfire and just ordered a Spitfire AR Never a problem with any of them, but I'm not an operator *shrugs* I do like that they are a Wisconsin based company 
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Do you have any fitted, properly sized caps? |
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Do you have any fitted, properly sized caps? Quoted:
Do you have any fitted, properly sized caps? Some people... you would complain about a free blow job wouldn't ya? |
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We have several flex fit hats. If you look at the options there are two sizes: 1. S/M - 6 3/4" - 7 1/4" 2. L/XL - 7 1/8" - 7 5/8" If there's one you like let me know where you want it sent! I appreciate you taking the time to answer. I wear a size 8 cap/hat so no luck with your stuff. Too bad because the design is nice looking. One of life's annoyances for me is the "one size fits all" cap design. It doesn't. And it really sucks when you are bald. |
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I sent the scope off my midrange rifle to them after I accidentally unscrewed the front element trying to remove a sun shade. I wrote them, " please hurry, I have a match in 10 days. " not really expecting anything special, almost as a joke. Had it back in 6 days! Vortex is good people!
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I have used vortex and have been pleased. But as soon as I could afford better optics I replaced them.
My cousin and I were talking about vortex. I'm active. Mil and he is ex .mil who also worked as a .Civ contractor with well known companies and he is has been in state/fed law enforcement for 20 years. Someone mentioned the no questions asked warrenty of vortex with the intent on justifying them over more premium optics such as Leupold and Aimpoint. He replied something to the effect of, if hi point had a no questions asked warrenty would you choose them over a Glock? I choose glock and aimpoint because the chance of a failure is slim to none. A perfect warrenty means jack shit if it fails you in a life and death situation. I will stick Aimpoints and Leupold for serious work. |
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Wife got me a Viper 2.5x10 for Christmas. (Good woman) After sighting it in I couldn't be any happier. Absolutely no complaints.  Attached File Absolutely love my Viper! |
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I have used vortex and have been pleased. But as soon as I could afford better optics I replaced them. My cousin and I were talking about vortex. I'm active. Mil and he is ex .mil who also worked as a .Civ contractor with well known companies and he is has been in state/fed law enforcement for 20 years. Someone mentioned the no questions asked warrenty of vortex with the intent on justifying them over more premium optics such as Leupold and Aimpoint. He replied something to the effect of, if hi point had a no questions asked warrenty would you choose them over a Glock? I choose glock and aimpoint because the chance of a failure is slim to none. A perfect warrenty means jack shit if it fails you in a life and death situation. I will stick Aimpoints and Leupold for serious work. cool story bro. that being said I own Aimpoint, Leupold, Osprey, Vortex, etc all hold up well if used respectively. |
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Some people... you would complain about a free blow job wouldn't ya? Quoted:
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Do you have any fitted, properly sized caps? Some people... you would complain about a free blow job wouldn't ya? |
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I have used vortex and have been pleased. But as soon as I could afford better optics I replaced them. My cousin and I were talking about vortex. I'm active. Mil and he is ex .mil who also worked as a .Civ contractor with well known companies and he is has been in state/fed law enforcement for 20 years. Someone mentioned the no questions asked warrenty of vortex with the intent on justifying them over more premium optics such as Leupold and Aimpoint. He replied something to the effect of, if hi point had a no questions asked warrenty would you choose them over a Glock? I choose glock and aimpoint because the chance of a failure is slim to none. A perfect warrenty means jack shit if it fails you in a life and death situation. I will stick Aimpoints and Leupold for serious work. Hi point does have a lifetime no questions asked warranty I have 6 scopes from them, and every one works great, far better than the price point. The Spitfire 1x was my solution for astigmatism, and I know at least 6 people who have bought them after trying mine.
I have no trouble with using them for my go to weapon. I am going to have to get myself one of their hats, very nice design. |
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I have used vortex and have been pleased. But as soon as I could afford better optics I replaced them. My cousin and I were talking about vortex. I'm active. Mil and he is ex .mil who also worked as a .Civ contractor with well known companies and he is has been in state/fed law enforcement for 20 years. Someone mentioned the no questions asked warrenty of vortex with the intent on justifying them over more premium optics such as Leupold and Aimpoint. He replied something to the effect of, if hi point had a no questions asked warrenty would you choose them over a Glock? I choose glock and aimpoint because the chance of a failure is slim to none. A perfect warrenty means jack shit if it fails you in a life and death situation. I will stick Aimpoints and Leupold for serious work. Completely Irrelevant REI, also has a no question asked warranty on everything, as does costso. It is a matter of a company standing behind the products that they sell should it ever be needed, not a matter of lack of quality. It isn't wise to sell cheap products and a no questions warranty even with high markup items, your margins and bottom line would shrink rather quickly when you tie up human capital and other inventory to satisfy warranty fulfillment |
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cool story bro. that being said I own Aimpoint, Leupold, Osprey, Vortex, etc all hold up well if used respectively. Sure bro... I trust things that I have had experience with. I have seen aimpoints and leupolds beat to shit in austere environments for months on end by 18 year olds for year long tours, and they still worked.
Once again, for serious use, don't buy something for the warrenty. Buy it because it's proven. With that being said Vortex will still serve you well on the range or even sport shooting. |
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I have used vortex and have been pleased. But as soon as I could afford better optics I replaced them. My cousin and I were talking about vortex. I'm active. Mil and he is ex .mil who also worked as a .Civ contractor with well known companies and he is has been in state/fed law enforcement for 20 years. Someone mentioned the no questions asked warrenty of vortex with the intent on justifying them over more premium optics such as Leupold and Aimpoint. He replied something to the effect of, if hi point had a no questions asked warrenty would you choose them over a Glock? I choose glock and aimpoint because the chance of a failure is slim to none. A perfect warrenty means jack shit if it fails you in a life and death situation. I will stick Aimpoints and Leupold for serious work. 
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VORTEX RIPSTOP BLACK CAP
MY FIL just a scope - he loves it. I'll buy one this year just based on listening to him gush about it. I think he wants to fuck it or something. |