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AR15.COM
6/6/2014 12:28:27 PM EDT
so ive been dealing with this crap ass outfit trying to remedy there companies screw up. well i placed an order over the phone supposevly with credits from my account from two previous failed transactions. I received the billing invoice both show for $00.00 total due. well recently when checking my card history its showing that they not only billed me for it, but billed me for more than the product was shown and plus shipping. i keep receiving emails saying there going to charge me  again for an order i never received if i don't go through there process even though i talked with a customer service rep that said that order would be cancelled out before i placed my final order. so to all stay away.
6/6/2014 12:31:52 PM EDT
[#1]
Call your Credit Card company and report fraud.
6/6/2014 12:42:05 PM EDT
[#2]
Hi Waswrunandgun,



Thanks for the feedback! Again, sorry we've been going back and forth this week on the forums. I would like to try and help clear this up once and for all. When you get a chance could you PM the exact order info? Based on the tracking information I have from FedEx your order is set to arrive on Tuesday.



I really want to set things right and help correct any issues. I apologize once again for the issues you've experience with this order.



Have a great weekend!  
6/6/2014 12:44:05 PM EDT
[#3]
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Quoted:
Call your Credit Card company and report fraud.
View Quote


Yep, just dispute the charge and they won't pay it.


I've had several good transactions with Optics Planet over the past few years.
6/6/2014 12:44:34 PM EDT
[#4]
Never had an issue with Optics Planet.
Hope it works out OP
6/6/2014 12:46:44 PM EDT
[#5]
Quote History
Quoted:
Hi Waswrunandgun,

Thanks for the feedback! Again, sorry we've been going back and forth this week on the forums. I would like to try and help clear this up once and for all. When you get a chance could you PM the exact order info? Based on the tracking information I have from FedEx your order is set to arrive on Tuesday.

I really want to set things right and help correct any issues. I apologize once again for the issues you've experience with this order.

Have a great weekend!  
View Quote

.... your move OP...
6/6/2014 1:05:04 PM EDT
[#6]
Half the time if you check the "discount" price on DVOR with the regular optics planet site, it's cheaper on optics planet.



Slap a timer on it and say "up to x% off" and all the sudden it becomes a deal.

6/6/2014 1:12:20 PM EDT
[#7]
Good luck. I have a friend who ordered an optic from OP. Decided in person he did not like the reticle , Called OP was told to send it back . Sent it back , they then said it had been installed to him they would not take it back and sent it back to him. He sold it here on the EE . It was brand new
6/6/2014 1:15:32 PM EDT
[#8]
Friends don't let friends shop on BackorderPlanet.
6/6/2014 1:17:16 PM EDT
[#9]
I purchased a Eberlestock pack from OP's Ebay store a few months ago.   I got a deal by offering about 90% of their listing price, and they accepted.  

Their Ebay feedback is horrible.  
6/6/2014 1:18:43 PM EDT
[#10]
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Good luck. I have a friend who ordered an optic from OP. Decided in person he did not like the reticle , Called OP was told to send it back . Sent it back , they then said it had been installed to him they would not take it back and sent it back to him. He sold it here on the EE . It was brand new
View Quote


I actually find that refreshing.   It's a barn burner when you buy something expecting it to be new to only find out somebody wishy washy dude already bought it, tried it out, and returned it.

6/6/2014 1:22:10 PM EDT
[#11]
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I actually find that refreshing.   It's a barn burner when you buy something expecting it to be new to only find out somebody wishy washy dude already bought it, tried it out, and returned it.

View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Good luck. I have a friend who ordered an optic from OP. Decided in person he did not like the reticle , Called OP was told to send it back . Sent it back , they then said it had been installed to him they would not take it back and sent it back to him. He sold it here on the EE . It was brand new


I actually find that refreshing.   It's a barn burner when you buy something expecting it to be new to only find out somebody wishy washy dude already bought it, tried it out, and returned it.



I don't get the impression that he ever actually mounted it.
6/6/2014 1:23:03 PM EDT
[#12]
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I don't get the impression that he ever actually mounted it.
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View All Quotes
Quote History
Quoted:
Quoted:
Quoted:
Good luck. I have a friend who ordered an optic from OP. Decided in person he did not like the reticle , Called OP was told to send it back . Sent it back , they then said it had been installed to him they would not take it back and sent it back to him. He sold it here on the EE . It was brand new


I actually find that refreshing.   It's a barn burner when you buy something expecting it to be new to only find out somebody wishy washy dude already bought it, tried it out, and returned it.



I don't get the impression that he ever actually mounted it.


Even if he didn't mount it, the seal has been broken on the box, and there are grubby fingerprints on the manuals.

I want my shit virgin, if I pay virgin prices.
6/6/2014 1:27:54 PM EDT
[#13]
I got a pretty killer deal on an ACOG through them and haven't ever had a bad transaction.
6/6/2014 1:34:24 PM EDT
[#14]
Nothing but trouble with Optics Planet. I never did get full restitution from them. They wore me out