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3/27/2013 2:56:19 PM EDT
So I got the call from the local safe shop yesterday that my Browning Deluxe Pro Series I ordered was in. I have been waiting a few months so I was excited to say the least. I hurried down to pay the remainder as well as the cost for in home delivery. I went home on my lunch break today to supervise the installation, everything was going smoothly until they lowered the safe onto the first step going into my lower level. Thats when the step buckled and caved in. See photo below. First of all has this ever happened to anyone? The delivery guy told me that he has never seen this before and said my steps are made of "particle board". The safe is the smallest in the Browning Pro line weighing in at 750 lbs. so I never even thought this would be an issue. What should I do at this point? I know moving companies are licensed/bonded/ insured for this reason. Who is responsible for the repairs to my stairs as well as the resulting scuffs to my $3500 Black Cherry Toy Box?

3/27/2013 2:57:21 PM EDT
[#1]
Bummer. I hear safes are pretty heavy.
3/27/2013 2:57:54 PM EDT
[#2]
DAY 1
3/27/2013 2:59:34 PM EDT
[#3]


3/27/2013 2:59:47 PM EDT
[#4]
Give us a pic of the underside of your stairs.
3/27/2013 3:01:57 PM EDT
[#5]
Correct me if I am wrong but most staircases I have seen have a 2x8 or something of similar size running the length of the stairs in the center in addition to on the sides.
3/27/2013 3:02:10 PM EDT
[#6]
Are those particle board stairs with no support running down the middle??
3/27/2013 3:02:24 PM EDT
[#7]
That particular safe utilizes breakthrough designs....








3/27/2013 3:02:37 PM EDT
[#8]
Quoted:
Give us a pic of the underside of your stairs.


This

I bet if you went around the house there would be a bunch of other things that weren't exactly up to code.
3/27/2013 3:03:42 PM EDT
[#9]


Particle board and poorly designed.



You're gonna have to rebuild everything or put your safe summare else.   Or get a smaller safe.
3/27/2013 3:03:46 PM EDT
[#10]
There's no way Jose the illiterate $5/hr carpenter didn't build that up to code. It's unthinkable.
3/27/2013 3:04:18 PM EDT
[#11]



Quoted:


Are those particle board stairs with no support running down the middle??
Looks like the treads are made from particle board.

I guess a 2x8 or 2x10 would cost too much.

Easy fix though



 
3/27/2013 3:04:41 PM EDT
[#12]
Missed it by one month.................
3/27/2013 3:06:16 PM EDT
[#13]
Quoted:
That particular safe utilizes breakthrough designs....










That's funny.
3/27/2013 3:06:34 PM EDT
[#14]
The contractor that built your house and skimped on the materials that were subsequently covered up by carpet is really the one responsible. Particle Board stairs is seriously fucked up.
3/27/2013 3:06:34 PM EDT
[#15]
Not code....sue builder depending on state limits for civil action against contractor.



Not worth the time. Fix stair and buff it out.



3/27/2013 3:06:48 PM EDT
[#16]
Quoted:
There's no way Jose the illiterate $5/hr carpenter didn't build that up to code. It's unthinkable.


You may be lucky to have gotten out of it with only a broken step.

Somebody could have gotten squashed.

3/27/2013 3:07:02 PM EDT
[#17]
Quoted:
So I got the call from the local safe shop yesterday that my Browning Deluxe Pro Series I ordered was in. I have been waiting a few months so I was excited to say the least. I hurried down to pay the remainder as well as the cost for in home delivery. I went home on my lunch break today to supervise the installation, everything was going smoothly until they lowered the safe onto the first step going into my lower level. Thats when the step buckled and caved in. See photo below. First of all has this ever happened to anyone? The delivery guy told me that he has never seen this before and said my steps are made of "particle board". The safe is the smallest in the Browning Pro line weighing in at 750 lbs. so I never even thought this would be an issue. What should I do at this point? I know moving companies are licensed/bonded/ insured for this reason. Who is responsible for the repairs to my stairs as well as the resulting scuffs to my $3500 Black Cherry Toy Box?

http://i1288.photobucket.com/albums/b482/tacalvo/image_zpscc453d91.jpeg





Uh...you?  

3/27/2013 3:07:52 PM EDT
[#18]
Never saw stairs made of particle board before.

OP,
If your stairs are up to code YOU are responsible ,not the delivery guys fault that YOUR steps buckled.
3/27/2013 3:08:07 PM EDT
[#19]
Quoted:
Are those particle board stairs with no support running down the middle??


Looks like it.
3/27/2013 3:08:11 PM EDT
[#20]
Quoted:
Particle board and poorly designed.

You're gonna have to rebuild everything or put your safe summare else.   Or get a smaller safe.


Fuck! I looked at the picture before reading the post. First thing I noticed. Who the fuck uses particle board for steps?
3/27/2013 3:08:13 PM EDT
[#21]
Quoted:
Correct me if I am wrong but most staircases I have seen have a 2x8 or something of similar size running the length of the stairs in the center in addition to on the sides.


Uhhh yeah.  Me thinks some half-assed carpenter built your steps
3/27/2013 3:08:14 PM EDT
[#22]
guess you got lucky that one of the movers didn't break their neck on your out of code stairway
3/27/2013 3:08:37 PM EDT
[#23]
Quoted:
Particle board and poorly designed.

You're gonna have to rebuild everything or put your safe summare else.   Or get a smaller safe.


Or... Take the safe apart and build it into stairs, then use the partial board for a newer, lighter safe.

3/27/2013 3:08:51 PM EDT
[#24]
Yeah, that does kinda look like particle board.  

How old is the house?  I'm inclined not to think the mover is responsible... and I suspect their lawyers would, too, if it's not to code.
3/27/2013 3:09:17 PM EDT
[#25]
Well that sucks...
3/27/2013 3:10:22 PM EDT
[#26]
No way would I attempt to recover damages from the delivery company for that.
Substandard construction isn't their fault.
3/27/2013 3:10:50 PM EDT
[#27]
There is nothing supporting those treads (stringers)! Looks like your builders Mexican crew is on the hook on this one, did they get the safe in place? Your lucky no one was injured or ended up in the basement with a safe on their skull.
3/27/2013 3:11:09 PM EDT
[#28]
Damn, that makes the story of my safe door delivery pale in comparison.
3/27/2013 3:11:28 PM EDT
[#29]
glad nobody got hurt, but you should have known it would not hold up...
3/27/2013 3:11:50 PM EDT
[#30]
I never knew that they made stairs out of particleboard.
particleboard is crap, 750lbs would not be a problem for most stairs.
3/27/2013 3:11:55 PM EDT
[#31]
your safe only weighs 7-fity?  











and you hired someone to move it for you?



















ETA:   surprised you havnt felt flex in them treads this whole time walking up and down them.  

 
3/27/2013 3:11:55 PM EDT
[#32]
Damn that sucks, good luck.
3/27/2013 3:12:49 PM EDT
[#33]
Quoted:
Quoted:
There's no way Jose the illiterate $5/hr carpenter didn't build that up to code. It's unthinkable.


You may be lucky to have gotten out of it with only a broken step.

Somebody could have gotten squashed.



And the resulting injury lawsuit would have been YOUR reaposibility too.
Fucking corner cutting contractors.
3/27/2013 3:12:57 PM EDT
[#34]
Not the safe movers fault.

"Who is responsible?"  
3/27/2013 3:13:05 PM EDT
[#35]
If they took reasonable* care, I'd say You are on the hook for all costs.  No way the movers can know the construction quality of your property.
Exception might be if you can prove substandard or sub-code construction of the steps, and go after the builder.

*reasonable = the movers didn't DROP the safe onto the step.  750+ lbs free-dropping 3-4 inches might be enough to break some non-commercial steps.
3/27/2013 3:13:38 PM EDT
[#36]
Those steps are unsafe.
3/27/2013 3:14:12 PM EDT
[#37]
At least you know the thieves won't be able to get it back up the stairs
3/27/2013 3:14:54 PM EDT
[#38]
Quoted:
Bummer. I hear safes are pretty heavy.


My hernia can backup this statement.

Sorry OP.
3/27/2013 3:15:17 PM EDT
[#39]
Quoted:
Are those particle board stairs with no support running down the middle??


Lawsuit to the builder. Not up to code, and if particle board gets wet, in this situation it could cause death.

3/27/2013 3:16:00 PM EDT
[#40]
Have you taken a look at the floor underneath where you want your safe to go yet?
3/27/2013 3:16:19 PM EDT
[#41]
The house was built in 1985 so who knows what was going on then since I was still dangling between my daddies legs at that point. I'm not looking to sue the mover or builder or anything like that. I'm happy as hell the safe didn't make it down to the basement only for the stairs to give out a few minutes later when someone was walking on them. I just know that movers have to carry insurance and I figured this is the type of thing insurance protects again. Luckily I have a long weekend and lowes has 2x10s on sale. Anyone have any experience and pointers with the touch up paint included with safes? I'm more upset about the scuffs on the safe than anything
3/27/2013 3:16:30 PM EDT
[#42]
Spec house?
3/27/2013 3:17:37 PM EDT
[#43]
Come through the garage?
3/27/2013 3:17:49 PM EDT
[#44]
Particle board treads are a disaster waiting to happen. Here I use at a minimum 1 1/8 ply wood.

Stairs only require 2 stringers unless they are 36 inches wide or more.

I put 3 at around 30 inches. Especially stairs down to basement, you just know there will be some appliances, reefer going down there.

Call your homeowners insurance. The movers did nothing wrong.
3/27/2013 3:18:07 PM EDT
[#45]
Bulldoze the house and start over.

3/27/2013 3:18:25 PM EDT
[#46]
How old is the house ?  This may answer the question as to whether the steps are up to code.  There's no way the mover can be held responsible for this.
3/27/2013 3:18:42 PM EDT
[#47]
Thats a tricky one. Your stairs don't look like they were up to code, which you didn't know about. On the other hand, they did damage your stairs. Run it up the flagpole with the movers and see what happens. They will more than likely tell you your stairs are poo poo built, which they appear to be, and not help you out. Never know till you try. I'd give the county a call and report the stairs and ask them how it is that your stairs don't have a center stringer and how did that pass inspection. And while your on with the county, why are the treads made out of particle board? Thats just plain dangerous, as you now well know.
3/27/2013 3:18:57 PM EDT
[#48]
Welcome to Ryan Homes construction.
3/27/2013 3:19:13 PM EDT
[#49]
OP

Thank You

I have a safe I just picked up today sitting on my porch, my friend is bringing a dolly over in the morning to help me get it upstairs.

I just checked my stairs, they are built properly
3/27/2013 3:19:45 PM EDT
[#50]
Quoted:
Have you taken a look at the floor underneath where you want your safe to go yet?


It's going in the basement-Concrete. Won't be a problem once I get it down there
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