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AR15.COM
1/3/2013 7:37:22 PM EDT
I need to chat with someone from R Guns, plz.
1/3/2013 7:18:46 PM EDT
[#1]
Many have posted here they have poor costumer service
1/3/2013 7:19:48 PM EDT
[#2]
Good luck, I'm pretty sure they were kicked off the site years ago
1/3/2013 7:38:06 PM EDT
[#3]
Have you emailed them?  They got back to me within 24 hrs.
1/3/2013 7:39:51 PM EDT
[#4]
Quoted:
Have you emailed them?  They got back to me within 24 hrs.


I have.

Asked if the BCG their website shows as in stock are actually in stock. This was after I placed an order.

Haven't heard back.

1/3/2013 7:40:44 PM EDT
[#5]
Quoted:
Quoted:
Have you emailed them?  They got back to me within 24 hrs.


I have.

Asked if the BCG their website shows as in stock are actually in stock. This was after I placed an order.

Haven't heard back.



they got back to me on a rifle kit I ordered a couple days after the massacre.  I haven't got it yet, but they got back to me.
1/3/2013 8:02:17 PM EDT
[#6]
I ordered mags over 2 weeks ago and they've never shipped them or even charged the card, at least not yet.
1/3/2013 9:17:48 PM EDT
[#7]
their customer service suks
1/3/2013 9:19:13 PM EDT
[#8]
I'm still waiting on a rebate from them on a Nagant puchased through gander mountain filed shortly after Thanksgiving.
1/4/2013 4:44:59 AM EDT
[#9]
I ordered some magazines from them on December 19th. Their website said something to the effect that they are about 2 weeks behind on fulfilling orders. The magazines arrived yesterday. That was the first time I had ever ordered from them.
1/4/2013 4:46:46 AM EDT
[#10]



Quoted:


I need to chat with someone from R Guns, plz.


they were removed from the site years ago

 
1/4/2013 5:37:48 AM EDT
[#11]
Why do people continue to give money to Rguns???
1/4/2013 5:39:44 AM EDT
[#12]
They suck.
1/4/2013 5:39:55 AM EDT
[#13]
Quoted:
Why do people continue to give money to Rguns???


I guess they like the calendar featuring guns and the morning shift strippers.
1/4/2013 6:49:02 AM EDT
[#14]
I had the best luck with them by picking up the telephone and making a call....
YMMV...
1/4/2013 11:27:42 AM EDT
[#15]
Quoted:
Have you emailed them?  They got back to me within 24 hrs.


Yeah, two or three times. They have an order number but will not reply to my questions about order status.
1/4/2013 11:29:55 AM EDT
[#16]
From what I gathered is their service sucks, website sucks even worse but their gear is GTG.



Buy it from AIM or someone else and you should be fine.
1/4/2013 11:51:44 AM EDT
[#17]
Quoted:
I need to chat with someone from R Guns, plz.


They used to - but got pushed off the site for abusiveness and poor customer service.

If you're a member do an archive search from the early 2000's - particularly on the AR side in the Magazine Forum.
1/4/2013 11:53:46 AM EDT
[#18]
Quoted:
Many have posted here they have poor costumer service


They have HORRIBLE customer service. I ordered an all matching Luger from them. I received a mismatched poor quality luger. They refused to refund it for almost 3 weeks until finally agreeing to return my money but I had to pay for return shipping. Never again will i spend a dime there.
1/4/2013 2:24:55 PM EDT
[#19]
Quoted:
I had the best luck with them by picking up the telephone and making a call....
YMMV...


I've called about 5-6 times.

I got a busy signal until today around 1pm or so.

It rang, and rang, and rang, and rang...

Fuck them.
1/4/2013 2:38:49 PM EDT
[#20]



Quoted:



Quoted:

Why do people continue to give money to Rguns???




I guess they like the calendar featuring guns and the morning shift strippers.
bwah ha ha





 
1/4/2013 2:40:55 PM EDT
[#21]
Last I heard from them BCGs are backordered over a month.
1/4/2013 2:51:55 PM EDT
[#22]
Quoted:

Quoted:
Quoted:
Why do people continue to give money to Rguns???


I guess they like the calendar featuring guns and the morning shift strippers.
bwah ha ha

 


It's a shame we seem to be the only ones who know what I'm talking about? Legs n eggs tomorrow?
1/4/2013 3:08:16 PM EDT
[#23]
Quoted:
Quoted:

Quoted:
Quoted:
Why do people continue to give money to Rguns???


I guess they like the calendar featuring guns and the morning shift strippers.
bwah ha ha

 


It's a shame we seem to be the only ones who know what I'm talking about? Legs n eggs tomorrow?


C-Section Tuesday is pretty good around lunch time.
1/4/2013 3:14:12 PM EDT
[#24]
There's another thread going on here about their shipping times and whatnot if it helps anybody http://www.ar15.com/forums/t_1_5/1410200_Rguns_out_of_Illinois____shipping_times_.html




 
1/4/2013 3:32:29 PM EDT
[#25]
"coppy to police"
1/4/2013 3:33:52 PM EDT
[#26]





Quoted:



I need to chat with someone from R Guns, plz.


Perhaps, if you also email them, complaining about their lack of customer service, you can get them to move your order.......





to the back of the line in 2014
Seriously.....





There have been threads about rguns many times, especially over the last few weeks...
The rguns in texas is good..





The rguns in illinois is buyer beware.  They have a history of being rude, and threating to delay your orders for calling them. look up the multiude of threads....





They have history that goes back to the cheap ak days....
http://www.ar15.com/forums/t_7_109/1012865_RGuns___Full_of_Crap___BBB_Case_Filed_In_My_Favor.html




http://www.ar15.com/forums/t_3_118/585613_RGuns_quality_.html



http://www.ak47.net/archive/topic.html?b=7&f=109&t=505333





plus many more with a quick search...



sorry, if you don't hear from them and it is regarding availability of parts, and you paid with a cc, dispute it as undelivered paid product within the permitted time period allowed by your cc company




 
 
1/4/2013 3:48:19 PM EDT
[#27]
too bad, you should have went with rguns.com instead of rguns.net






 
1/4/2013 8:20:18 PM EDT
[#28]
WHAT THE FUCK?!?!?

Why did this get moved to GD.

Lock this God damned thread. NOW.
1/4/2013 8:24:23 PM EDT
[#29]
Ordered a complete upper in march. In october noticed a charge appear. Id forgotten about it but a sudden 400 dollar charge six months later could of put someone in a financial bind.

A courtesy notice email or phone call would of been nice.
1/4/2013 8:24:39 PM EDT
[#30]
Oprah