Posted: 8/19/2012 9:35:58 PM EDT
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For the last 2 months my laptop has been constantly freezing up and giving "Windows Explorer is not responding" messages when opening My Pictures folders( and many similar programs). Even running programs like Windows DVD Maker cause it to crap out. The issue just started out of the blue. Is there an easy fix to this? Spybot S&D and Mal-warebytes say I am clear of viruses.
I'm and getting close to backing the hard drive up to my external and giving the laptop a free ride out the window tomorrow morning. |
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what OS? if vista or 7 from an elevated command prompt(right click cmd.exe and run as administrator) run chkdsk /r then when that is finished(20-50min) Run sfc /scannow Yes, it is a Vista. I read about the sfc/scannow on the Microsoft support forums that it messed up some people's PC's. What does it do? |
| unlike XP, windows vista and 7 copy the core operating system file library to the hard drive on install and leaves them there. They are stored in a .wim file. What sfc, system file checker, does is open up that library and compares the installed core componants to the originals in the .wim file and if one of them is corrupt it extracts the good file from the .wim and replaces the corrupt one. |
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unlike XP, windows vista and 7 copy the core operating system file library to the hard drive on install and leaves them there. They are stored in a .wim file. What sfc, system file checker, does is open up that library and compares the installed core componants to the originals in the .wim file and if one of them is corrupt it extracts the good file from the .wim and replaces the corrupt one. Gotcha, running it now. Will update when done. |
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Still laugh at this picture. I got the Chrome and it's been a long time since it's crashed. http://1.media.dorkly.cvcdn.com/84/59/009dbf578cf6883aaa810f05dd03547c.jpg So you use chrome to look at your files? |
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It produces a log. c://indows/logs/cbs/cbs.log IT just has one called CBS. When I click on it I get an "access is denied" pop up. Sorry about that.. copy cbs.log to your desktop then use notepad to view it. that directory it is in is "protected" by windows. Has your computer been behaving at all at least? |
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Okay the log was VERY VERY long so here is the first page. I looked over the whole log and found no errors listed. I still get the freeze up when starting most programs.
2012-03-15 22:58:24, Info CBS Archived log file: C:\Windows\Logs\CBS\CBS.log to: C:\Windows\Logs\CBS\CBS.persist.log
2012-03-15 22:58:24, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll 2012-03-15 22:58:24, Info CSI 00000001@2012/3/16:05:58:24.893 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6d478a50 @0x6e1d854e @0x6e1b63a1 @0x2a1392 @0x2a1ed4 @0x2a17cb) 2012-03-15 22:58:24, Info CSI 00000002@2012/3/16:05:58:24.893 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6d478a50 @0x6e20e7b6 @0x6e1f0f93 @0x2a1392 @0x2a1ed4 @0x2a17cb) 2012-03-15 22:58:24, Info CSI 00000003@2012/3/16:05:58:24.893 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6d478a50 @0x74e71a0d @0x74e71794 @0x2a360b @0x2a2be3 @0x2a17cb) 2012-03-15 22:58:24, Info CBS NonStart: Checking to ensure startup processing was not required. 2012-03-15 22:58:24, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x165f8f0 2012-03-15 22:58:24, Info CBS NonStart: Success, startup processing not required as expected. 2012-03-15 22:58:24, Info CSI 00000005 CSI Store 1035056 (0x000fcb30) initialized 2012-03-15 22:58:24, Info CBS Session: 30212921:3437612384 initialized. 2012-03-15 22:58:24, Info CBS Session: 30212921:3437612384 finalized. Reboot required: no 2012-03-16 07:03:37, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll 2012-03-16 07:03:37, Info CSI 00000001@2012/3/16:14:03:37.274 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6c738a50 @0x6cf3854e @0x6cf163a1 @0x8a1392 @0x8a1ed4 @0x8a17cb) 2012-03-16 07:03:37, Info CSI 00000002@2012/3/16:14:03:37.290 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6c738a50 @0x6cf6e7b6 @0x6cf50f93 @0x8a1392 @0x8a1ed4 @0x8a17cb) 2012-03-16 07:03:37, Info CSI 00000003@2012/3/16:14:03:37.305 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6c738a50 @0x74191a0d @0x74191794 @0x8a360b @0x8a2be3 @0x8a17cb) 2012-03-16 07:03:37, Info CBS NonStart: Checking to ensure startup processing was not required. 2012-03-16 07:03:37, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x88fbc0 2012-03-16 07:03:37, Info CBS NonStart: Success, startup processing not required as expected. 2012-03-16 07:03:37, Info CSI 00000005 CSI Store 2935600 (0x002ccb30) initialized 2012-03-16 07:03:37, Info CBS Session: 30212989:2503805762 initialized. |
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The next thing to try is a repair install.
Most laptops have the windows re-install built into a section of the hard drive. You access it by hitting one of the F keys on bootup. It will reinstall windows over the original install without wiping the PC, leaving all your installed programs and files alone. |
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The next thing to try is a repair install. Most laptops have the windows re-install built into a section of the hard drive. You access it by hitting one of the F keys on bootup. It will reinstall windows over the original install without wiping the PC, leaving all your installed programs and files alone. IIRC last time I did a reinstall on my laptop that way it did wipe it. Mine is a Dell, could there be a different setting for it? |
