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Posted: 9/11/2010 7:35:32 PM EDT
I have a Curve 8900 through AT&T, and I will almost always get a "radio path unavaliable" error when dialing out, or "call failed"

When people call in, I press answer, but it immediately sends the person to voicemail, and says I have one missed call.

I've tried removing and reseating the sim card, and I've called AT&T and they had me do a soft reboot, which fixed it, but the problem then came right back.

Any ideas on how to deal with this? And please don't say to ditch AT&T, I'm on a business plan with them and this is what I have.

My contract is up, too. So I could just get a new blackberry, but that would mean another 2 year agreement, and a mandatory 15/month data plan. Which, when in college, I really don't need. (I'm grandfathered into not needing one for my current phone)

Help
Link Posted: 9/11/2010 7:38:47 PM EDT
Throw away your Blackberry, and go get a regular cell phone that isn't so whiz-bang––I don't know about AT&T, but many carriers you can just get a no-contract phone and drop you SIM card in. My Blackberry gets that "radio path unavailable" all the time too, and it also drops calls like mad lately.

I don't know if it's the network or what, but I really dislike my Blackberry and would likely not ever own another one. This thing was pure junk from day one. Poor build quality, poor reliability... argh!
Link Posted: 9/11/2010 7:53:46 PM EDT
welcome to AT&T!

but hey some twit in TN will be along to tell you its your phone and not AT&T inspired by god holy network.
Link Posted: 9/11/2010 8:07:38 PM EDT
Originally Posted By Switchh:
I have a Curve 8900 through AT&T, and I will almost always get a "radio path unavaliable" error when dialing out, or "call failed"

When people call in, I press answer, but it immediately sends the person to voicemail, and says I have one missed call.

I've tried removing and reseating the sim card, and I've called AT&T and they had me do a soft reboot, which fixed it, but the problem then came right back.

Any ideas on how to deal with this? And please don't say to ditch AT&T, I'm on a business plan with them and this is what I have.

My contract is up, too. So I could just get a new blackberry, but that would mean another 2 year agreement, and a mandatory 15/month data plan. Which, when in college, I really don't need. (I'm grandfathered into not needing one for my current phone)

Help


Does this happen only at home or everywhere?

If it happens only at home you could live right on the border of two cells and what is happening is that when you make the call you're switching to another channel just as you answer/send. Imagine a bunch of hexagons layed out to cover the entire area. Every other one is a different channel, and none can have the same channel as the adjacent one. If you're making these calls on the border you might be making the cell call on one channel but then the phone is switching channels too soon so basically your call is left behind. Same goes for your answering. Maybe in your house some places are line of sight to the tower but others aren't. You can get crappy service then too.

AT&T has notoriously poor service. If you're in a large city or along a major highway, switch to TMobile, otherwise Verizon.
Link Posted: 9/11/2010 8:10:54 PM EDT

Originally Posted By iroc409:
Throw away your Blackberry, and go get a regular cell phone that isn't so whiz-bang––I don't know about AT&T, but many carriers you can just get a no-contract phone and drop you SIM card in. My Blackberry gets that "radio path unavailable" all the time too, and it also drops calls like mad lately.

I don't know if it's the network or what, but I really dislike my Blackberry and would likely not ever own another one. This thing was pure junk from day one. Poor build quality, poor reliability... argh!


Link Posted: 9/11/2010 8:25:25 PM EDT
Originally Posted By Turboguy1:
Originally Posted By Switchh:
I have a Curve 8900 through AT&T, and I will almost always get a "radio path unavaliable" error when dialing out, or "call failed"

When people call in, I press answer, but it immediately sends the person to voicemail, and says I have one missed call.

I've tried removing and reseating the sim card, and I've called AT&T and they had me do a soft reboot, which fixed it, but the problem then came right back.

Any ideas on how to deal with this? And please don't say to ditch AT&T, I'm on a business plan with them and this is what I have.

My contract is up, too. So I could just get a new blackberry, but that would mean another 2 year agreement, and a mandatory 15/month data plan. Which, when in college, I really don't need. (I'm grandfathered into not needing one for my current phone)

Help


Does this happen only at home or everywhere?

If it happens only at home you could live right on the border of two cells and what is happening is that when you make the call you're switching to another channel just as you answer/send. Imagine a bunch of hexagons layed out to cover the entire area. Every other one is a different channel, and none can have the same channel as the adjacent one. If you're making these calls on the border you might be making the cell call on one channel but then the phone is switching channels too soon so basically your call is left behind. Same goes for your answering. Maybe in your house some places are line of sight to the tower but others aren't. You can get crappy service then too.

AT&T has notoriously poor service. If you're in a large city or along a major highway, switch to TMobile, otherwise Verizon.



Where I go to college is very close to I95. No more than 4 or 5 miles. And my phone routinely switches between GSM and Edge service. Could this be part, if not all, of the problem?
Link Posted: 9/11/2010 8:28:21 PM EDT
[Last Edit: 9/11/2010 8:31:21 PM EDT by mhoffman]
<––––- In charge of over 2,800 BlackBerries for a federal agency.

1) Backup handheld data

2) Reinstall OS (or upgrade)

3) Restore handheld data

See what happens.

_MaH

ETA: Get the handheld OS here.

Be sure to download and install the Desktop Manager if you don't have it installed already.
Link Posted: 9/11/2010 8:29:51 PM EDT
I stopped reading at AT&T.

That is the source of your problems.
Link Posted: 9/11/2010 8:39:11 PM EDT
Originally Posted By mhoffman:
<––––- In charge of over 2,800 BlackBerries for a federal agency.

1) Backup handheld data

2) Reinstall OS (or upgrade)

3) Restore handheld data

See what happens.

_MaH

ETA: Get the handheld OS here.

Be sure to download and install the Desktop Manager if you don't have it installed already.


Thanks. I'll go hunt for my data cable and try that.
Link Posted: 9/11/2010 8:39:19 PM EDT
[Last Edit: 9/11/2010 8:40:48 PM EDT by Howie_Phelterbush]

Originally Posted By Switchh:
Originally Posted By Turboguy1:
Originally Posted By Switchh:
I have a Curve 8900 through AT&T, and I will almost always get a "radio path unavaliable" error when dialing out, or "call failed"

When people call in, I press answer, but it immediately sends the person to voicemail, and says I have one missed call.

I've tried removing and reseating the sim card, and I've called AT&T and they had me do a soft reboot, which fixed it, but the problem then came right back.

Any ideas on how to deal with this? And please don't say to ditch AT&T, I'm on a business plan with them and this is what I have.

My contract is up, too. So I could just get a new blackberry, but that would mean another 2 year agreement, and a mandatory 15/month data plan. Which, when in college, I really don't need. (I'm grandfathered into not needing one for my current phone)

Help


Does this happen only at home or everywhere?

If it happens only at home you could live right on the border of two cells and what is happening is that when you make the call you're switching to another channel just as you answer/send. Imagine a bunch of hexagons layed out to cover the entire area. Every other one is a different channel, and none can have the same channel as the adjacent one. If you're making these calls on the border you might be making the cell call on one channel but then the phone is switching channels too soon so basically your call is left behind. Same goes for your answering. Maybe in your house some places are line of sight to the tower but others aren't. You can get crappy service then too.

AT&T has notoriously poor service. If you're in a large city or along a major highway, switch to TMobile, otherwise Verizon.



Where I go to college is very close to I95. No more than 4 or 5 miles. And my phone routinely switches between GSM and Edge service. Could this be part, if not all, of the problem?

this is seriously how shitty ATTs service is, My church is just blocks away from a major interstate. while in church my iphone constantly bounces from Edge to 3g.

BUT HEY! YOU CAN HAVE VOICE AND DATA AT THE SAME TIME!!!! AND IT WORKS IN MOST OF EUROPE!!!!

fucking idiots. (not you two who i quoted i meant ATT and those who love their shit service)
Link Posted: 9/12/2010 7:04:00 AM EDT
[Last Edit: 9/12/2010 7:10:27 AM EDT by mhoffman]
Originally Posted By Switchh:
Originally Posted By mhoffman:
<––––- In charge of over 2,800 BlackBerries for a federal agency.

1) Backup handheld data

2) Reinstall OS (or upgrade)

3) Restore handheld data

See what happens.

_MaH

ETA: Get the handheld OS here.

Be sure to download and install the Desktop Manager if you don't have it installed already.


Thanks. I'll go hunt for my data cable and try that.


Verdict?

_MaH

ETA: If an OS refresh or upgrade doesn't solve the problem, view it as an opportunity to upgrade the device, switch networks, or switch to a simple pay-as-you-go phone (Tracfone, other pre-paid service, etc.). Or you could drop having a cell phone entirely. Something I'd love to do.

Posted Via AR15.Com Mobile
Link Posted: 9/13/2010 5:01:14 AM EDT
[Last Edit: 9/13/2010 5:02:02 AM EDT by Switchh]
Originally Posted By mhoffman:
Originally Posted By Switchh:
Originally Posted By mhoffman:
<––––- In charge of over 2,800 BlackBerries for a federal agency.

1) Backup handheld data

2) Reinstall OS (or upgrade)

3) Restore handheld data

See what happens.

_MaH

ETA: Get the handheld OS here.

Be sure to download and install the Desktop Manager if you don't have it installed already.


Thanks. I'll go hunt for my data cable and try that.


Verdict?

_MaH

ETA: If an OS refresh or upgrade doesn't solve the problem, view it as an opportunity to upgrade the device, switch networks, or switch to a simple pay-as-you-go phone (Tracfone, other pre-paid service, etc.). Or you could drop having a cell phone entirely. Something I'd love to do.

Posted Via AR15.Com Mobile


Data cable is MIA, gonna have to order one offline.
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