Posted: 5/9/2010 8:15:10 AM EDT
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My landline was working fine as of Thursday, now I pick up the handset to dial out and I get no dial tone. If I call my landline using my cell, I get a ring tone on the cell but no ring on the landline. I plugged the landline into my system network interface in the basement and the landline works fine. I've tried plugging my landline in every jack in the house, nothing works but the SNI jack.
How do I go about figuring out why the wiring inside the house seems to be disconected? |
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Quoted: My landline was working fine as of Thursday, now I pick up the handset to dial out and I get no dial tone. If I call my landline using my cell, I get a ring tone on the cell but no ring on the landline. I plugged the landline into my system network interface in the basement and the landline works fine. I've tried plugging my landline in every jack in the house, nothing works but the SNI jack. How do I go about figuring out why the wiring inside the house seems to be disconected? I would start by opening up every phone jack in the house. See if you can find a wire that is disconnected. Another good thing to do is go to Radio Shack and get a phone line tester. This will show if you have a short or an open connection. |
| Go out the phone box on the side of your house, open the consumer side of it, unplug the line that goes into the house, bring a telephone with you and connect it where the house line was and see if you can call out. If you can then the problem is inside your house. |
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Quoted:
Open up the SNI box. Chances are you'll find a broken/loose/oxidized connection at the head end. That's really all that could explain losing every jack in the house. This, or it could be at the first/closest jack to the SNI. Many newer homes are built with looped wiring which is one "wire" starting at the SNI and going to each jack in turn. I don't think it is a short because you would get a busy signal. If you cannot find the open, the wire should be at least 2 pair, maybe 3 or 4, and you can roll to the next pair. But you have to make the connection in each jack you want to use AND all the jacks between them and the SNI. Sometimes the unused pairs are not connected through, or were hooked up when a second line was installed to an office or roommate's jack. Also, the walls were open when the house was wired so the "closest" jack may be upstairs or downstairs of the last connection. |
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