Posted: 1/28/2013 4:41:11 PM EDT
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I had my gas boiler and hot water heater replaced after hurricane sandy drowned the others in 4 feet of water.
The new boiler is a New Yorker hot water gas boiler and is installed next to a new 75 gallon hot water heater. The problem I'm having is that often when the hot water heater and boiler are firing at the same time, the boiler "recycles" . The readout on the control panel says "ERR 10". After 6 recycles, the boiler then goes into a lock down mode, giving an "ERR 63", and the power must then be manually cycled off and on to get the boiler started again. It would seem that the hot water heater is taking too much gas from the boiler and telling the boiler's electronic controller too shut down. I had the gas company come in a few days ago and check the gas pressure at the meter. It was more than adequate (I believe he said it was 7 inches of water pressure), according to the guy. The original installer is not the sharpest knife in the drawer and seems to have washed his hands of the problem. Any help would be really appreciated! |
| The gas valve and flex connector may be too restrictive. Replacing the valve with a full port valve and a high flow flex connector may possibly help. If both appliances are roughly the same BTU rating as the equipment they replaced and the gas piping was not changed I would have somebody with the right equipment come in and check the pressures going into and exiting the equipments electronic gas valves. |
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The gas valve and flex connector may be too restrictive. Replacing the valve with a full port valve and a high flow flex connector may possibly help. If both appliances are roughly the same BTU rating as the equipment they replaced and the gas piping was not changed I would have somebody with the right equipment come in and check the pressures going into and exiting the equipments electronic gas valves. Not sure about the valve, but there is no flex connector. Just solid black pipe. |
| The thing that could be an issue is water in the gas line. I remember reading a news story last week that National Grid on Long Island was having more issues. They had water enter there system during sandy. The last week of cold temperatures caused the gas meters to freeze with condensation. Not sure if this is your issue but something to keep in mind. |
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The thing that could be an issue is water in the gas line. I remember reading a news story last week that National Grid on Long Island was having more issues. They had water enter there system during sandy. The last week of cold temperatures caused the gas meters to freeze with condensation. Not sure if this is your issue but something to keep in mind. I second this GOOD LUCK |
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Quoted:
The thing that could be an issue is water in the gas line. I remember reading a news story last week that National Grid on Long Island was having more issues. They had water enter there system during sandy. The last week of cold temperatures caused the gas meters to freeze with condensation. Not sure if this is your issue but something to keep in mind. I second this GOOD LUCK I had National Grid come by the day I heard about the water problems in Island Park. However, those problems, I later learned, were caused by water freezing in regulators that were submerged during Sandy. My area does not use regulators, but water in the system was originally my first thought. |
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I posted this in another thread may help
Now this gets interesting could be the gas meter can not supply enough gas[BTU by volume] when all equipment is on in your brothers house [furunace, gas fireplace, stove, oven, hot water heater] How many gas appliances are trying to supply add up total BTU you need to supply and see if meter can supply that amount Back story went to a class where a contractor added [I know this is a lot of BTU] 400,000 BTU pool heater they all starting having problems[sooting was one] for the home owners, They ended up having right pipe diameter but gas meter was never up graded to supply enough gas contractor was from Long Island GOOD LUCK |
| Are these the only 2 gas appliances you use? Here is a pdf on sizing gas lines. If you need some help working through it, post the BTU of each gas appliance, and the length of the gas pipe to each. |
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What size line is feeding both the furnace and water heater? Are they ran off the same pipe?
7 inches water column is 100% normal. Modern computer controlled appliances are far less forgiving of low pressure then older ones, you have to have 3.5 inches of WC after the appliance gas valve, minimum of 5 IWC going into it. |
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The original installer is not the sharpest knife in the drawer and seems to have washed his hands of the problem. you don't say? my mom hired the same guy, apparently... http://www.ar15.com/forums/t_1_5/1408133_dear_plumbers_and_other_tradespeople___make_sure_your_apprentices_actually_know_what_they_are_doing_.html ar-jedi |
| Call the local building inspector who signed off on the work and lodge a complaint, no help, go above the inspector and talk to his boss about the inspectors failure to check work. Then call your insurance company and tell them the appliances installed are not working correctly because of installation failure. |