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AR15.COM
3/11/2017 5:37:45 PM EDT
I got a new router (Belkin AC1600DB) to replace my Belkin N600. Now when I try to access the settings on my desktop (192.168.2.1) it will not let me. I can do it on my cell phone but not the computer. I was on the Belkin support line and they said it must be a setting on my computer that is causing it. I had no problem with my old router, but now that I disconnected my new router and reconnected the old one, now I can't get into it either. Any ideas!
3/11/2017 5:40:47 PM EDT
[#1]
Do you need to put a https://192.168.2.1 in the address bar?
3/11/2017 5:43:12 PM EDT
[#2]
Issue is you got a Belkin Router. No telling why it will not let you do it from a computer they do weird things. I always recommend either Linksys or Netgear. Less problems than the Belkin ones.
3/11/2017 5:45:55 PM EDT
[#3]
router is usually 192.168.1.1
3/11/2017 6:14:44 PM EDT
[#4]
Mine is 192.168.2.1. It works fine from my phone, just not my computer. It say's "can't reach this page"
3/11/2017 6:27:35 PM EDT
[#5]
Are you connected to it? Internet?

WIFI or Ethernet?
3/11/2017 6:31:23 PM EDT
[#6]
Quoted:
I got a new router (Belkin AC1600DB) to replace my Belkin N600. Now when I try to access the settings on my desktop (192.168.2.1) it will not let me. I can do it on my cell phone but not the computer. I was on the Belkin support line and they said it must be a setting on my computer that is causing it. I had no problem with my old router, but now that I disconnected my new router and reconnected the old one, now I can't get into it either. Any ideas!
View Quote

Are you connected wired or wireless?
Are you sure you're on your network?   You might be on someone else's.  I've seen 2 networks w/ the same SSID...  
Assuming windows, what do you get for IP address and gateway if you open up a command prompt and type ipconfig and then hit enter?
Have you tried another browser?  (Internet Explorer, Firefox, Chrome, etc.)
3/11/2017 7:11:24 PM EDT
[#7]
I had a similar problem when I switched Asus routers. It was a certificate that was cashed in the browser.  
Firefox- Tools/Options/Advanced/Network - Offline Web Content and User Data
Look for the router IP and delete anything with the IP address.
Also check Certificates for anything that says Belkin.
3/11/2017 9:49:54 PM EDT
[#8]
My computer is wired (Ethernet). I'm on my network. I use Microsoft Edge browser. I just tried it with Firefox and it does the same thing. I have no problem getting to the setting page with my phone and my son's tablet. I'm wondering if my 4 year old has jacked up some settings or something? This is a new computer and I'm not too familiar with the new Windows 10 yet.
3/11/2017 10:00:55 PM EDT
[#9]
Can you ping 192.168.2.1?  Do you have internet access?
3/11/2017 10:07:00 PM EDT
[#10]
Yes I have internet. This is what happens....


3/11/2017 10:08:35 PM EDT
[#11]
Quote History
Quoted:
Yes I have internet. This is what happens....


http://i.imgur.com/jhryehd.png
View Quote
Have you tried both 
http://192.168.2.1

and 

https://192.168.2.1

?
3/11/2017 10:12:42 PM EDT
[#12]
Just tried it...no luck
3/11/2017 10:16:21 PM EDT
[#13]
Quote History
Quoted:
Just tried it...no luck
View Quote
Do you have Chrome on your computer?    If not, I'd go to www.google.com/chrome and install it and try it w/o importing any settings.    Might also be worth checking in IE to see if you've got a proxy server set.   I've seen strange results when a system  had one due to an infection.   

Have you rebooted your computer?  Unplugged/plugged the cable to the router?  Rebooted the router?
3/11/2017 11:19:26 PM EDT
[#14]
I've rebooted everything about 5 or 6 times. I'm thinking it may be something with my Kaspersky Internet Security.
3/11/2017 11:34:04 PM EDT
[#15]
Open up a command prompt and type "ipconfig /all" without the quotation marks and post the results
3/12/2017 8:02:19 AM EDT
[#16]
Quote History
Quoted:
Can you ping 192.168.2.1? Do you have internet access?
View Quote


^^This here^^
3/12/2017 12:41:51 PM EDT
[#17]
Will other pages load? MSN, google, ect

If not
Triple check the connections, unplug and re-plug each one. 10yr IT guy at work had a guy off line for a day, plugged in the wrong cable. He swore it was the right one.
Grab another network cable. I've had a few go bad.

In Cortana type "network connections" It will say view network connections check to see if anything is disabled.
Grab a Ubuntu Live cd boot and see if you can access the router.
3/12/2017 7:04:12 PM EDT
[#18]
I'm online and can do everything as normal online except access my router from my desktop. I can access the settings fine from my cell and tablet.
3/12/2017 7:13:51 PM EDT
[#19]
Are you just putting in the numbers?

Or are you typing this, exactly this, ALL of this, and nothing else?

http://192.168.2.1 

^^ ALL of that?

With some browsers, it won't assume HTTP:// for an IP address. You gotta type it in.
3/12/2017 7:32:38 PM EDT
[#20]
Yes I typed it every way possible. I spent an hour on the phone with Belkin support and they say that it's something to do with my computer and the router is fine since I can gain access with other devices. I'm really thinking it's the Kaspersky Internet security. Not really a big deal but access with the desktop would be nice to have. Other than this I'm liking this router, especially the speed it's allowing through....
 
3/12/2017 9:44:05 PM EDT
[#21]
Obviously it's your PC and not the router if your phone can access it. Shut off your Kaspersky whatever and any other firewalls and pop up blockers and see if you can access it.