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AR15.COM
12/10/2013 3:24:33 PM EDT
I'm getting a osd lockout and the screen goes black. Tried to reset , hold menu button down for 30 seconds also tried factory reset option nothing works any ideas?
12/10/2013 4:14:50 PM EDT
[#1]
OSD - On Screen Display?

HP says:
HP Consumer Support
OSD Lockout Message Appears on the Screen
 
This document pertains to LCD and LED monitors .
One of the following messages appears on the screen (over the items being displayed).
OSD Lockout
OSD Lock-out
... or similar message.

This message occurs when the Menu button on the front panel is pressed for more than 10 seconds. OSD lockout prevents the OSD menu from opening on the screen when a button is accidentally pressed.

NOTE:The button may be different and the procedure might vary on some monitors. Please check your monitor User Guide to find the exact procedure if this procedure does not work.

To remove the OSD Lockout message, release the Menu button (if something was pressing against it), and press and hold the Menu button again for about 10 seconds - until the message goes away. If the OSD Lockout message does not go away, the button may be stuck or the hardware behind the button might have become defective.
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You may need to shop for a new monitor.
12/10/2013 4:35:54 PM EDT
[#2]
everytime that happened when I was still on the helpdesk we replaced the monitor
the steps from the manual for which ever model it was never worked
12/11/2013 6:01:59 AM EDT
[#3]
yep bad monitor.