Posted: 6/13/2012 3:44:50 AM EDT
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So I've been having problems getting to many websites for a while now. For example, I'll hit refresh on my Subscriptions page and it won't load.... I'll have to reload 4 or 5 times to get it to come up... Ran speedtest and here were my results:  ok, I'll take that... now on to pingtest  well THAT'S a problem.... my home network goes from the modem, into cat 6 up through the attic and down to my wife's office where it goes to my wireless router, then back upstairs to the attic and my office. I don't have lengths but it hasn't always been like this (that I can remember at least) I'm going to take my laptop downstairs and plug directly into the modem before I call Verizon but, ideas on what could be doing this? thanks
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There isn't anything particularly complicated about your home network setup. I'd start by assuming your wireless leg is your problem and troubleshoot from there. Connect with a wire to the router first, (and stop using one of those sites to gauge packet loss, use the command line and actually ping it). Then disconnect and from a few feet away, run on wireless. The guy recently having a similar problem last week, had about 40 suggestions and things to look for, that thread will be a faster way to find some things to check than waiting for people to re-type it here. |
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Quoted: There isn't anything particularly complicated about your home network setup. I'd start by assuming your wireless leg is your problem and troubleshoot from there. Connect with a wire to the router first, (and stop using one of those sites to gauge packet loss, use the command line and actually ping it). Then disconnect and from a few feet away, run on wireless. The guy recently having a similar problem last week, had about 40 suggestions and things to look for, that thread will be a faster way to find some things to check than waiting for people to re-type it here. nice thanks for the link I'm wired to the router (I don't like to do some things on wireless, even with security) and am also having the problem let me poke around in there...
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Router getting hot? I've seen linksys switches not do so well when the ambient temperature goes north of 80º.
ETA I'm drawn to equipment temperature because if nothing else has changed on your network, the season certainly has :-) A fan that may have worked last summer and died over the winter isn't missed until the room temps are 10º higher. |
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Quoted: Router getting hot? I've seen linksys switches not do so well when the ambient temperature goes north of 80º. ETA I'm drawn to equipment temperature because if nothing else has changed on your network, the season certainly has :-) A fan that may have worked last summer and died over the winter isn't missed until the room temps are 10º higher. nope - this has been this way for a good amount of time (winter also) and just checking it's not warm at all another buddy said I may have tipped the cable incorrectly or have a bad spot in it.... he's going to come over and check maybe in the next week or two... part of the long run is also outside the house, not sure if there would have been a problem, network is under or about a year old |
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Quoted: Other than trying alternate Dns like opendns or norton DNs I don't really have any suggestions. I'd call your ISP instead of wasting your time on this He isolated the problem to his network. Router heat is a good guess at the problem. Here's some things to check; Put your hand on it, does it feel warm (like a person just got up from a chair-type warm), if it is, it's too hot. Make sure it's upright. Make sure there is at least 8 inches of free air above it, and that air can "roll" away somehow. Make sure it's not on a pillow or soft something else. You can also put a few items (pencils or something) to raise it off the surface it is on. Make sure the antenna are NOT pointed at your expected location, they need to be perpendicular. In your case, make a "V" out of them with one leg pointing toward where you were for the photo above, and one pointing away. (That will maximize the perpendicular-ness to the rest of the house as well.) It could be the router is just bad. Does the cable run go through close enough you could run a new one, put a switch in, and continue the cable down to the wife's office? Check for heat related problems on ALL the devices (your laptop or whatever in the attic). Cool the laptop by keeping it in the basement for a couple hours (don't cool it enough that it will attract condensation). It could be a heat problem with the laptop. Can you borrow a router for a day? Or just replace it. They don't last very long anyway it might be time for a new one.
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Ping one device from the other WITHIN your network. Do you lose packets then? You might be losing packets on the NAT portion of the router. Reset the router to factory defaults and re-configure it. Make sure nobody else in the family messes with it. Teenagers, in particular, may try to tweak stuff and not quite understand the full ramifications. 99% of the time a home router with security set works best at default config.
Get into the router config and look at the dynamic logs (it will be a web page). Are you getting pounded on from the outside? (You'd need a new IP then, unplug the cable modem overnight (or log in and see when the DHCP lease expires and unplug it five minutes before and leave it unplugged for several hours).) Maybe some kid is trying to keep some other kid from messing up his BF3 battles by dDossing him. |
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Quoted: Quoted: Other than trying alternate Dns like opendns or norton DNs I don't really have any suggestions. I'd call your ISP instead of wasting your time on this He isolated the problem to his network. Router heat is a good guess at the problem. Here's some things to check; Put your hand on it, does it feel warm (like a person just got up from a chair-type warm), if it is, it's too hot. Make sure it's upright. Make sure there is at least 8 inches of free air above it, and that air can "roll" away somehow. Make sure it's not on a pillow or soft something else. You can also put a few items (pencils or something) to raise it off the surface it is on. Make sure the antenna are NOT pointed at your expected location, they need to be perpendicular. In your case, make a "V" out of them with one leg pointing toward where you were for the photo above, and one pointing away. (That will maximize the perpendicular-ness to the rest of the house as well.) It could be the router is just bad. Does the cable run go through close enough you could run a new one, put a switch in, and continue the cable down to the wife's office? Check for heat related problems on ALL the devices (your laptop or whatever in the attic). Cool the laptop by keeping it in the basement for a couple hours (don't cool it enough that it will attract condensation). It could be a heat problem with the laptop. Can you borrow a router for a day? Or just replace it. They don't last very long anyway it might be time for a new one. what I'll do is connect directly to the long run going into her office - I haven't done that yet... router has internal antennas (blah) and does eventually need to be replaced with a decent one. Laptop does get pretty hot and sits on a cooling pad but only when gaming pic of my "office" in the attic  and her's - router is on the cross piece under the desk  |
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Quoted:
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Router getting hot? I've seen linksys switches not do so well when the ambient temperature goes north of 80º. ETA I'm drawn to equipment temperature because if nothing else has changed on your network, the season certainly has :-) A fan that may have worked last summer and died over the winter isn't missed until the room temps are 10º higher. nope - this has been this way for a good amount of time (winter also) and just checking it's not warm at all another buddy said I may have tipped the cable incorrectly or have a bad spot in it.... he's going to come over and check maybe in the next week or two... part of the long run is also outside the house, not sure if there would have been a problem, network is under or about a year old Yeah, you've probably got cable issues. That long run is probably bad. Try to re-run it, put new ends on the cables, etc. Did you actually inspect it over its whole length? |
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Quoted: Quoted: Quoted: Router getting hot? I've seen linksys switches not do so well when the ambient temperature goes north of 80º. ETA I'm drawn to equipment temperature because if nothing else has changed on your network, the season certainly has :-) A fan that may have worked last summer and died over the winter isn't missed until the room temps are 10º higher. nope - this has been this way for a good amount of time (winter also) and just checking it's not warm at all another buddy said I may have tipped the cable incorrectly or have a bad spot in it.... he's going to come over and check maybe in the next week or two... part of the long run is also outside the house, not sure if there would have been a problem, network is under or about a year old Yeah, you've probably got cable issues. That long run is probably bad. Try to re-run it, put new ends on the cables, etc. Did you actually inspect it over its whole length? what I was assuming but, testing at the end of it before the router it's working no problems.... router looks to be the culprit
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Quoted:
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Router getting hot? I've seen linksys switches not do so well when the ambient temperature goes north of 80º. ETA I'm drawn to equipment temperature because if nothing else has changed on your network, the season certainly has :-) A fan that may have worked last summer and died over the winter isn't missed until the room temps are 10º higher. nope - this has been this way for a good amount of time (winter also) and just checking it's not warm at all another buddy said I may have tipped the cable incorrectly or have a bad spot in it.... he's going to come over and check maybe in the next week or two... part of the long run is also outside the house, not sure if there would have been a problem, network is under or about a year old Yeah, you've probably got cable issues. That long run is probably bad. Try to re-run it, put new ends on the cables, etc. Did you actually inspect it over its whole length? what I was assuming but, testing at the end of it before the router it's working no problems.... router looks to be the culprit Sounds like you've got it isolated then –– it may just be heat, but it may also be time to get a new router. |
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Quoted: Try putting the router up on top of that desk. Not under the desk, with the (what could be) leaky lamp on it, and (leaky) speaker. That stuff, ESPECIALLY the speaker magnet could cause havoc on your wireless. For the test, remove the speakers from the room. ? not getting any RF noise off the lamp or I'd had heard it by now - no speaker in the room even wired through the router I get the packet loss though
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Quoted: Quoted: Try putting the router up on top of that desk. Not under the desk, with the (what could be) leaky lamp on it, and (leaky) speaker. That stuff, ESPECIALLY the speaker magnet could cause havoc on your wireless. For the test, remove the speakers from the room. ? not getting any RF noise off the lamp or I'd had heard it by now - no speaker in the room even wired through the router I get the packet loss though What is that black box on the table to the woman's left in the picture? It looks like on of those fancy self-powered radio/computer speakers. Whatever it is, try moving it. I realize you may be listening for RF with HAM stuff or something, however, in my networking experience "data paths + electrical paths (especially complicated ones, like lamps or radios) = bad juju". We aren't talking about the same frequencies and powers here I think. RF, magnetic fields (static and dynamic) and parallel power can cause problems for data cables and what is an essentially unshielded CPU and IC board inside the router box. You have a rat's nest of wires, wall warts, cheap power strip all in close proximity to the router. Moving the router a bit so there is a few feet between them is easy to try. I have had that kind of change work in the past many times. So that's why I suggested it. That said, it's probably time for a new router as that's probably the problem. But, if you want to try some easy fixes, that's one additional suggestion I got once I saw the picture.
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Quoted: Quoted: Quoted: Try putting the router up on top of that desk. Not under the desk, with the (what could be) leaky lamp on it, and (leaky) speaker. That stuff, ESPECIALLY the speaker magnet could cause havoc on your wireless. For the test, remove the speakers from the room. ? not getting any RF noise off the lamp or I'd had heard it by now - no speaker in the room even wired through the router I get the packet loss though What is that black box on the table to the woman's left in the picture? It looks like on of those fancy self-powered radio/computer speakers. Whatever it is, try moving it. I realize you may be listening for RF with HAM stuff or something, however, in my networking experience "data paths + electrical paths (especially complicated ones, like lamps or radios) = bad juju". We aren't talking about the same frequencies and powers here I think. RF, magnetic fields (static and dynamic) and parallel power can cause problems for data cables and what is an essentially unshielded CPU and IC board inside the router box. You have a rat's nest of wires, wall warts, cheap power strip all in close proximity to the router. Moving the router a bit so there is a few feet between them is easy to try. I have had that kind of change work in the past many times. So that's why I suggested it. That said, it's probably time for a new router as that's probably the problem. But, if you want to try some easy fixes, that's one additional suggestion I got once I saw the picture. ahh, that's her external drive... it is a bit of a mess there anyway, I'll have to do a little shelf or something in the corner next to the radiator and clean it up a bit.... I appreciate the help.... I think a new router and see if I'm still having the problems.....
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