Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
12/20/2008 7:49:44 PM EDT
Jesse, I'm having a problem getting in contact with anyone.  I just got my order and it was missing a 9rd mag.  The mag is listed on the order form and I was charged for it, but it wasn't in the box.  My order was #3124.  What's the best way to make contact?  Other than the missing mag, the 24 inch hbar kit is great.  I'll be posting pictures of it in a few days.  I couldn't be more pleased with the workmanship.
12/21/2008 11:01:05 PM EDT
[#1]
I had an incomplete order as well.  

Order 3255
A2 Shorty buttstock didn't come with buffer and spring as it said on the website.  Thanks!
12/22/2008 4:37:33 PM EDT
[#2]
We've had some of our normal people out with either illness or kids with illness, so we've been running on less than full capacity, and we added two new shipping people and have had some normal problems with them being new.  I'm currently on the far side of the state, if you could email Judy, she should be able to get everything taken care of, if not I'll be back in the office next week.  Judy's email address is [email protected]

Thanks,

Jesse
12/22/2008 6:07:57 PM EDT
[#3]
Thanks Jesse,  I'll email Judy.  I understand how it can happen.  Once again, I'd tell anyone to order from your company.  My varmint upper looks great and I can't wait to order another kit in a few months.
12/23/2008 9:56:38 PM EDT
[#4]
Not to worry, they will take care of you. Yes, you will be pleased when its all put together.

Glen
12/23/2008 11:37:08 PM EDT
[#5]
Thanks Jesse, I'll shoot her an email.
Close Join Our Mail List to Stay Up To Date! Win a FREE Membership!

Sign up for the ARFCOM weekly newsletter and be entered to win a free ARFCOM membership. One new winner* is announced every week!

You will receive an email every Friday morning featuring the latest chatter from the hottest topics, breaking news surrounding legislation, as well as exclusive deals only available to ARFCOM email subscribers.


By signing up you agree to our User Agreement. *Must have a registered ARFCOM account to win.