I own several ARs (including a Colt LE6920, a Bush, etc.) and have heard some good things about PSA’s ARs. I ordered my first PSA AR in October and had a great customer service experience. Their website said to expect a 15 working days production time until being notified about shipment.
I placed my order on Oct. 19, after business hours. On Nov.12, I got both an email and telephone call saying the order would be ready on Nov 13. PSA called because I live in SC and I was doing a local pickup. PSA delivered the AR in the timeframe they said on my order.
The rifle was delivered in great shape. No excessive oil or grease. Everything felt tight. It took all of 15 minutes to do the paperwork and I walked out with a new AR, 1000 rounds of 5.56 and 350 rounds of 9mm (another good deal).
I took the PSA and my Colt to the range to compare them. The PSA shot true and, with minor adjustments to the iron sights, was as accurate as the Colt. I think both are great rifles.
So I say Thanks to the folks at PSA for a great customer service experience and for a great new rifle. I would happily buy again from PSA.