Absolutely phenomenal experience dealing with Rainier.
I had ordered an Evolution rail on 8/11, late in the afternoon. I received a shipping notification not too long afterwards!
I then had a question about the product, so I emailed their customer service team. I had an answer to my question in less than 30 minutes.
Crazy fast shipping (arrived yesterday, 8/13) and quick/helpful customer service - I am impressed.
Rainier has definitely earned my patronage, and I won't hesitate to recommend them to anyone.