Originally Posted By RAMBOSKY:
I like calling better than e-mail. I have always been able to get in touch with them by phone.
I do both call first and send e-mail thanking them for taking time to answer questions then they usually reply with a big THANK YOU for your business and call back anytime. I do this for my own record incase I forget that I already called
Plus they respond quickly to your good gesture (see below for sample not Bushmaster).
From: Les Baer [mailto:email@example.com]
Sent: Wednesday, August 04, 2004 12:19 PM
Subject: Re: tracking number
Thank you Trigger....You have a good day and enjoy your rifle. Keep in mind, if you have any questions at all, please call or email our office.
----- Original Message -----
To: Les Baer
Sent: Tuesday, August 03, 2004 1:36 PM
Subject: RE: tracking number
Thank You for all your help and for answering all my questions yesterday it's been a pleasure doing business with you guys at Les Baer.
I'm glad I made a decision to go with your Super Varmint when I made my purchase last Friday from a local gun shop.
Note: I did follow your recommendation on scope and ammo.
Your customer service is +++++++++++++++++++++++
I'll make sure to post about your customer service at AR15.com