I am not on the payroll or considered an employee, but I run the USPSA shoots there (it is a volunteer sport) so I care what happens to the place.
I will pass this along to the new owners/management to see if they can avoid it happening again.
RE website: Its hosted by a fellow shooter/computer guru who, due to family obligations (2 small rug rats/future gun owners/shooters) we do not see as often as we did; much of the web duties fall on a part timer who is always willing to listen & consider suggestions. In the mean time, it might be best to give them a quick call.
Sorry you were disappointed; I know how you feel; last time I was there was the night of the "incident" - and I really REALLY needed to sight in for a match that was being held the NEXT MORNING! I ended up having to borrow a friend's rifle to shoot. Drove all that way for nothing. But - that one was not the store's fault. Keep the faith & hope to see you at Shooters,
D.C. Johnson