Good luck. I carry my P238 in a pocket holster. Today when I was taking it out of my pocket, I noticed that the left grip was flapping around.
I looked and the lower screw was gone, I looked in my pocked and found nothing. So I called Sig Customer Service and explained my dilemma.
The customer service rep told me that he would give me the phone number to a company that I could buy the screw from. I said, isn't it under warranty?
He said NOT for screws falling out. He said that I should have put Loctite on the threads, I asked why didn't they do that at the factory?
He said that the user is supposed to clean and oil it before firing it and that is when to put the thread locker on. I told him that I did clean and oil it before firing it.
I also told him that I've never heard of having to take the grips off and use thread locker when doing a clean and oil of a weapon.
He then told me that if I was driving a Chevrolet and a lug nut came lose that Chevrolet would not pay for it. Well that got me, Since I have worked for
Chevrolet dealers my whole life until I retired. I told him that if a customer had a Chevrolet and it had a lug nut that was left lose by the factory or the
dealer, that it would be replaced at no charge. He told me that they don't work it that way. I told him that I own several Sig's and that I'd be hesitant about buying another.
He didn't seem to care. The screw can't cost that much, but it's just the idea that Sig doesn't seem to want to stand behind their product.