Thanks for the replys everyone. I did some searching for more info at various other firearms forums, and it seems to be a common fact that as of recent the customer service at Khar is very poor, as well as quality control seeming to have gone South.
Reportedly most, if not all, PM9 handguns have a terrible frame to slide fit. I also noted topics on poor metal finish with pitting and tool marks. I am not willing to fork out the cash of a premium price pistol for only a mediocre product with poor customer service.
Quite a shame that Khar would take that road, it could ultimately put them out of business. Nobody else offers such a small, light, nice looking, thin frame, full power 9mm. I guess I will probably hold off to see what Springfield offers in a compact version of the XD-9 (rumor has it that it will be a thin single stack, but I don't know if they are planning a subcompact size like the PM9). Guess I'll stick with my chunky Glock 27 for the time being.