I made an order through them 2 weeks ago. Took me 5 days to get through to them ended up telling them to cancel my order. Items said they were in stock when I ordered them. I finally got through to them and they told me that te items I ordered had been out of stock over a week prior to my ordering them. They did not email or call me to let me know anything, nor were they planning to do so. I ordered a guide rod and a magwell, not hot ticket items right now. after talking to the rude staff they had I told them to cancel my order, went over to GlockWorks website and ordered the same items. Got an email within an hour from them telling me my order had been filled and it had shipped the same day I ordered it.
I can understand that things are hectic right now, but you they should have updated there website when things had been out of stock for over a week. I won't be ordering from them again. Apparently the are getting a lot of cancelations right now.