Those folks don't know which way is up.
I got my wife and I radios in December, christmas presents. Paid for a full year.
3 months later I got a bill and have to call some call center in god knows where....After talking to 3 people I get told that my original payment did not go thru, to please pay this amount. After some research I find out that due to thier part, the payment did not go thru. I had the dude on the phone confirm that the amount I was being told to pay would take me current untill December 06, so I pay. I've got proof that I paid as in a CC statment this time
Now, I get another bill. The last guy I spoke to said I was current till December 06 and now I've got a bill saying I'm only current untill 06/30/03 and better yet, I HAVE A FRIGGIN BALANCE OF $7.13 LEFT OVER FROM THE FIRST BILLING CYCLE?????
So, the gal from suckamahoochie whereever call center, transfers me over to someone who can cancel both of my accounts, as I demanded. Guess what, I got an guy from Texas whom I could understand. He can look back and see everyone of the previous person's mistakes. Sounds like they had him screwed up as well, as there was alot of "what the....." and "why did they...." coming from his end and finally, when asked what can he do keep the accounts open, suckered me into a deal that I couldnt' refuse....
I've got one of the sirius kits here ready to go in, but for what I've got both radios for now, it was less than what the sirius install and 4 months would be. Needless to say, when Dec 06 rolls around, I'll be ready to listen to Stern