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Posted: 3/22/2006 7:35:28 AM EDT
Installed a new color cartridge on mother-in-law's printer, and the color won't work. I put in the genuine, overpriced Dell cartridges. Yes, I removed the protective film off the cartirdige. The newly installed black cartridge works fine.
Why won't this stupid thing print??????  vmax84 |
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Posted: 3/22/2006 7:38:02 AM EDT
[#1]
range trip
 Dell's = tHe SuCKage |
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Posted: 3/22/2006 7:43:29 AM EDT
[#2]
Excellant advice, not an option at this point. vmax84 |
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Posted: 3/22/2006 7:44:38 AM EDT
[#3]
Cheaper to buy a new printer than the ink it seems.
Try having the printer do an alignment if thats an option. Also make sure the contacts on the cartage is clean. |
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Posted: 3/22/2006 7:45:33 AM EDT
[#4]
is it only printing black,or not at all?
if it won't print in color make sure that it isn't set to print black only. have you uninstalled printer and reinstalled yet? |
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Posted: 3/22/2006 7:47:25 AM EDT
[#5]
It is printing fine in black. I'll try the other suggestions. Thanks. vmax84 |
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Posted: 3/22/2006 7:49:25 AM EDT
[#6]
Take the color cartridge back to the store and exchange it.
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Posted: 3/22/2006 9:09:03 AM EDT
[#7]
Do you have it plugged directly into the PC? The Dell ware is finicky, it generally only runs well with WinXP, and if you have it plugged into a router or even a hub it might not work correctly.
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Posted: 3/22/2006 10:37:33 AM EDT
[#8]
We reloaded the printer software and that didn't get the thing to work correctly.
I guess I'm just gonna send the color cartridge back to Dell and have them send me another one. Thanks for the help. vmax84 |
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Posted: 3/22/2006 10:57:10 AM EDT
[#9]
Turn off monochrome(black/white) in the printer options.
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Posted: 3/22/2006 11:12:16 AM EDT
[#10]
Throw it away and get another one. Printers are cheap enough I get a new one every 18 months or so
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Posted: 3/22/2006 12:14:35 PM EDT
[#11]
Are you referring to "greyscale"? I tried that one. The thing use to work............ran the color out and replaced it with a new one. Now, it doesn't work. Just gonna send the new one back to Dell and have them send us another one. vmax84 |
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Posted: 3/22/2006 12:15:34 PM EDT
[#12]
Most accurate statement today.  vmax84 |
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