I have a good UPS story, well kinda anyway.
My driver recently retired, unbeknownst to me. A different driver showed up one, and I really didnt give it much thought.
About a week later I open up the local newspaper and see a sizeable picture of my UPS driver. I start the think the worst (Oh God, he died and this is his obituary). I start reading it and find out: It is his announcement that he RETIRED! In it, he apologized to his customers of 35 years for the "ad", and that he didnt get to say goodbye personally.
That ad ran everyday for a week, at what I am sure is a substantial cost. That guy delivered me loads of ammo, each time walking to my door saying "More ammo huh?", and leaving with a "Thank You".
Thanks UPS guy Frank.