Posted: 11/15/2012 8:35:35 AM EDT
I don't know about your office, but our sales people here frequently ask us to break the laws of physics so their potential clients can get what they want. No, we cannot break the electromagnetic spectrum just because your client thinks they're special, nor can we put two pieces of equipment in the same space at the same time. 
Anybody else have this issue? 
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Quoted:
I don't know about your office, but our sales people here frequently us to break the laws of physics so their potential clients can get what they want. No, we cannot break the electromagnetic spectrum just because your client thinks they're special, nor can we put two pieces of equipment in the same space at the same time.
Anybody else have this issue? Just so you know, the first law of thermodynamics is just a suggestion 
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Sales: "So we told the customer we would add all of this capability to their aircraft and they were super stoked. Ohh yeah, the aircraft is already weight critical so you guys have to find a way to do that without reducing time on station" (more weight = less gas = less time on station).
Engineering: "Fuck you so much..." Management: "We dont have the number of engineers you say you need to do the impossible in the time frame you were given. So here's 4 guys, good luck. Ohh yeah, we couldn't get overtime approved, so uh, sorry about that." Engineering: "Lovely..." Production: "Hurry the fuck up engineering! We have a schedule to meet!" Engineering: "I guess we could work Sundays in addition to our 60 hours Monday through Saturday..." Management (2 weeks before deadline): "Hey we picked these monkeys up at a truck stop, so now you have all the engineers you asked for, no excuses now." Engineering: 
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Quoted:
Sales: "So we told the customer we would add all of this capability to their aircraft and they were super stoked. Ohh yeah, the aircraft is already weight critical so you guys have to find a way to do that without reducing time on station" (more weight = less gas = less time on station). Engineering: "Fuck you so much..." Management: "We dont have the number of engineers you say you need to do the impossible in the time frame you were given. So here's 4 guys, good luck. Ohh yeah, we couldn't get overtime approved, so uh, sorry about that." Engineering: "Lovely..." Production: "Hurry the fuck up engineering! We have a schedule to meet!" Engineering: "I guess we could work Sundays in addition to our 60 hours Monday through Saturday..." Management (2 weeks before deadline): "Hey we picked these monkeys up at a truck stop, so now you have all the engineers you asked for, no excuses now." Engineering: "  "Optimist. Usually the sales guys are retasked to help with the engineering. |
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I was a Systems Engineer (Sales Engineer) for almost 10 years before transitioning into Product Management and yes, sales promises the world and doesn't understand much with regards to science.
In fact, salesperson stupidity is one of the reasons why the technical seller role likely was created. |
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Quoted: I don't know about your office, but our sales people here frequently us to break the laws of physics so their potential clients can get what they want. No, we cannot break the electromagnetic spectrum just because your client thinks they're special, nor can we put two pieces of equipment in the same space at the same time. Anybody else have this issue? You must work at my company. I think it happens everywhere. On the plus side, most of our product developement is driven by sales selling things our product can't currently do. |
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Sales: "So we told the customer we would add all of this capability to their aircraft and they were super stoked. Ohh yeah, the aircraft is already weight critical so you guys have to find a way to do that without reducing time on station" (more weight = less gas = less time on station). Engineering: "Fuck you so much..." Management: "We dont have the number of engineers you say you need to do the impossible in the time frame you were given. So here's 4 guys, good luck. Ohh yeah, we couldn't get overtime approved, so uh, sorry about that." Engineering: "Lovely..." Production: "Hurry the fuck up engineering! We have a schedule to meet!" Engineering: "I guess we could work Sundays in addition to our 60 hours Monday through Saturday..." Management (2 weeks before deadline): "Hey we picked these monkeys up at a truck stop, so now you have all the engineers you asked for, no excuses now." Engineering: " "
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Quoted:
Sales: "So we told the customer we would add all of this capability to their aircraft and they were super stoked. Ohh yeah, the aircraft is already weight critical so you guys have to find a way to do that without reducing time on station" (more weight = less gas = less time on station). Engineering: "Fuck you so much..." Management: "We dont have the number of engineers you say you need to do the impossible in the time frame you were given. So here's 4 guys, good luck. Ohh yeah, we couldn't get overtime approved, so uh, sorry about that." Engineering: "Lovely..." Production: "Hurry the fuck up engineering! We have a schedule to meet!" Engineering: "I guess we could work Sundays in addition to our 60 hours Monday through Saturday..." Management (2 weeks before deadline): "Hey we picked these monkeys up at a truck stop, so now you have all the engineers you asked for, no excuses now." Engineering: " "yup that about sums it up
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We don't do engineering but but our salesmen often promise things that aren't possible also.
I'm a manager for a company that does mechanical contracting. I was at a sales meeting for a company we are a dealer for last month. There were about 30 salesmen in the room and I was the only service manager there (I got roped into going and didn't want to be there). They asked me how I was "qualified" to sell these systems we were meeting about. I couldn't resist the chance to educate those fine follks for a few minutes about how people that are "qualified" have real jobs, and sales people sell things because they have no skill or qualifications. I might be fairly young but as a licensed plumber, hvacr contractor and a certified welder i'll be damned if some sales person is going to question my ability. No one would speak to me for the rest of the day but atleast I got my point across.
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Sales - people who are too stupid to know they are lying Engineering- sales prevention team. Management? Angry birds champions. This is a great summation of the issue. Glad to see I'm not the only one annoyed by this. Very true. Our company is small so I split my time between real life logistics and my casual flash gaming.
I think i'm going to put that top quote in a frame in my office. 
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WTF is a "sales engineer"? Do they have a PE? 4 year accredited education? Title, not degree. When you're selling technical products to a huge plant or company, they have no interest in a greasy used car salesman. They want someone that can speak their language. I spend a lot of time doing this. |
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Quoted: Shut up and get back in your cube... I just kept the lights on for another year Posted Via AR15.Com Mobile  Sales at my company couldn't close shit without the SE's. Half the time they couldn't even get in the door without us. But they have that exact mentality. |
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Sales always writes checks that reality can't cash. Whether limited by regulation or engineering they always make too many promises. Its like that everywhere. Especially if you have turnover in sales and your management views sales as a commodity. They bring in people that promise everything, get sales at the expense of overcommitments - they make their goals, they leave Management hires another one just like it and the cycle begins again.
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Quoted: Quoted: In the traditional arfcom way. I got both. My official title is "Sales Engineer" I both sale and design stuff.  Edit: I have a Mechanical Engineering degree from PSU and do know how things work. Except grammar. I fail. I am more of an engineer at heart. |
| We got our sales guys trained. When it comes to new products/capabilities they run to engineering first and we engineers then work with the customer. Only time Sales guys get nuts is putting demands on production. But having more orders than current capacity is a problem I don't mind having. |
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WTF is a "sales engineer"? Do they have a PE? 4 year accredited education? Not a degree. A title. Theoretically a Sales Engineer is a salesman who understand the practical, technical, or production limitations of whatever product the sales folks happen to be selling. Theoretically they also have people skills. Generally brought in once the sales pipeline has moved in to "ok customer is seriously interested" territory. i.e., if Sales people promise to move the world, Sales Engineers explain why the lever you have isn't long enough, strong enough, can't be manufactured in time to meet deadline, and doesn't work without an accompanying fulcrum. |
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WTF is a "sales engineer"? Do they have a PE? 4 year accredited education? Title, not degree. When you're selling technical products to a huge plant or company, they have no interest in a greasy used car salesman. They want someone that can speak their language. I spend a lot of time doing this. Depends on the company. Mine in our sales staff locally 4 out of 6 are engineers BSEE, but our sales staff is getting dumber nationally. That's a quote from one of my counterparts on the east coast. We don't have a technical support staff, so we have to know what we're talking about. 3 out of the 4 with BSEE's could sit down and do design work tomorrow if we had to. Most of our customers don't have time for back slappers (aka relationship salesman) and need sales people that can help solve problems. The relationship guys do have their uses like buying lunch.
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You stole my quote!
I tell them that my team is good, but cannot move data cross country faster then the speed of light! I tell them that I will work on a trans warp conduit if you give me the R&D money and ^*&^*&^ this delivery stuff! I run a team of 7 engineers. Quoted:
I don't know about your office, but our sales people here frequently ask us to break the laws of physics so their potential clients can get what they want. No, we cannot break the electromagnetic spectrum just because your client thinks they're special, nor can we put two pieces of equipment in the same space at the same time.
Anybody else have this issue? |