Bought a nice 3yo used GMC Crew cab 4x4, low (30k) miles, seemed pretty good. Bought it from a GM/Chrysler dealer.
After we got it home, and I was looking it over (LIKE I SHOULD HAVE DONE BEFORE I BOUGHT IT) I noticed some things and the more I look, the more I realize it's been front end wrecked and repaired. First clue was a paint run in a place that doesn't show well. Then I noticed 2 fender bolts behind the door hinges are loose. It appears that the hood, fenders, bumper, and related items have been replaced, and the paint has a mismatch at the doors.
CarFax showed a clean history, no wrecks, no airbag deployment.
I did talk to the dealer about it. The sales manager says we're stuck with the contract, but to bring it in and they'll do a complete inspection, and do whatever it takes to make us satisfied with the truck.
I know I'm at fault for not looking it over well enough.
UPDATE:
I want to add a detail that I neglected to provide in my original post. We had been to this dealer a couple of weeks ago, and looked at another truck. It was more than our budget would allow, and they offered to find a truck for us. When they called us on Friday, they had just taken delivery of this truck a few minutes before they called. They did not take the time to inspect it, and weren't concerned as they had purchased it from a known supplier. It was exactly what we were looking for, and within our budget.
Happy ending!
The sales rep came to our home (an hour away from the dealer). Picked up the truck and took it back for inspection. I provided him with a detailed list of the concerns I had with the truck.
He called me about 5 hours later, apologized for the condition of the truck. Said had they inspected it, it would have never been sold to us. They have already concelled the sales contract, and are returning it to the supplier that furnished the truck to them. The sales rep assured us that selling a vehicle without a thorough inspection in house would NEVER happen again. He asked for an opportunity to find us another truck.
Hell yes!
Kudos to Ray Amsbaugh, Phalen Motors, Atchison, KS, and yes, I surely will buy from them again.
Pete